We received an unexplained refund of $101.98 from Royal Caribbean to our credit card. Calling today to see about repricing a cruise past final payment, the representative says the account shows a balance due of $101.98 and that the cruise could be cancelled for failure to pay in full. Our online account page shows that there is no payment due on the cruise. If I hadn't called today, there would have been no way to know that there is a pending balance. Check your credit card statem