We are a family of 4 scheduled to Sail Symphony on August 21st out of Miami. We are unvaccinated and have little desire to cruise under the unvaccinated protocols. My TA requested a refund on my behalf about 10+ days ago. Crickets. No response or even an acknowledgement.
Yesterday I emailed about 10 different email addresses from rccl general mailboxes to specific addresses using a little ingenuity and Google. Just received a response that my refund will be processed. I won't pop th