We are a family of 4 scheduled to Sail Symphony on August 21st out of Miami.  We are unvaccinated and have little desire to cruise under the unvaccinated protocols.  My TA requested a refund on my behalf about 10+ days ago.  Crickets.  No response or even an acknowledgement.   Yesterday I emailed about 10 different email addresses from rccl general mailboxes to specific addresses using a little ingenuity and Google.  Just received a response that my refund will be processed.  I won't pop th