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Royal Caribbean reroutes Majesty of the Seas due to Hurricane Matthew

In:
03 Oct 2016
By: 
Matt Hochberg

Guests departing on the Majesty of the Seas sailing that leaves October 3rd will find a new route planned, due to the path of Hurricane Matthew.

Majesty of the Seas will now call to Key West, Florida, instead of her scheduled call to Nassau, Bahamas. Majesty of the Seas revised itinerary:

UPDATED 10am

  • Monday, Oct. 3 - Port Canaveral, Florida at 4:00 p.m.
  • Tuesday, Oct. 4 - Freeport, Bahamas 8:00 a.m. to 4:00 p.m.
  • Wednesday, Oct. 5 - Key West, Florida at 8:00 a.m.
  • Thursday, Oct. 6 - Key West, Florida depart at 9:00 a.m.
  • Friday, Oct. 7 - Port Canaveral, Florida at 7:00 a.m.

Royal Caribbean has also changed the itineraries of three other cruise ships this week due to the storm: Allure of the Seas, Freedom of the Seas and Enchantment of the Seas.

Given the storm's path, Royal Caribbean wants to ensure the comfort and enjoyment of all guests on its ships for the safety of guests and crew.

Video: Royal Caribbean's Royal Genies Curate a One-of-a-Kind Luxury Experience

In:
27 Sep 2016
By: 
Matt Hochberg

Guests indulging in Royal Caribbean’s luxurious Star Class have the chance to enjoy the ultimate perk – a Royal Genie dedicated to building the ultimate personalized cruising experience. From planning once-in-a-lifetime destination adventures to a perfect dinner to celebrate a milestone, Royal Genies cater to their guests’ every whim – and create experiences that can’t even be imagined.

Royal Caribbean planning a photo opportunity with all three Oasis-class cruise ships

In:
20 Sep 2016
By: 
Matt Hochberg

A really big photo is being planned by Royal Caribbean that involves all three of its Oasis-class cruise ships in one place very soon.

Royal Caribbean CEO Michael Bayley confirmed that the company will take photos of the three ships together in coordination with Harmony of the Seas' arrival in the United States in a few short weeks.

"We're trying to arrange all three Oasis-class to be next to each other, off the coast of Florida on November the 4th in the afternoon," Bayley said at an event aboard Allure of the Seas earlier today.

The plan is for Oasis of the Seas, Allure of the Seas and Harmony of the Seas to appear together on November 4, 2016.  Royal Caribbean will also invite guests up to the helipad for additional photo opportunities.

Royal Caribbean held a similar event back in 2010, when Oasis of the Seas and Allure of the Seas met at sea.

Video: Behind-the-Scenes of Royal Caribbean's State-of-the-Art Studio

In:
13 Sep 2016
By: 
Matt Hochberg

The largest entertainment producer in the world, Royal Caribbean International, operates a 132,500-square-foot facility that produces world-class entertainment for its fleet of ships around the world. The Royal Caribbean Production Studio, located on Florida International University's Biscayne Bay campus in Miami, FL, includes three-story studios, a 300-seat theater, a 20,000-square-foot costume-making facility, 10 rehearsal studios, audio rooms, a gym and residences for its singers, dancers and choreographers.

Royal Caribbean crew member dies and four others injured during lifeboat drill on Harmony of the Seas

In:
13 Sep 2016
By: 
Matt Hochberg

One crew member died and four other crew members were injured on Royal Caribbean's Harmony of the Seas earlier today.

During a lifeboat drill that was conducted in Marseilles, France, an accident occurred when a lifeboat, with five people on board, broke free from the vessel and fell. 

Royal Caribbean confirmed the injury totals via social media.

Local news in France are reporting the accident occurred this morning when the boat detached from the fifth deck while it had five people on board.

Harmony of the Seas is cruising the Mediterranean and departed Rome on September 8.

First time cruisers: Royal Caribbean's SeaPass card

In:
03 Sep 2016
By: 
Matt Hochberg

One of the first events on every Royal Caribbean cruise is when guests get their SeaPass card to use onboard their cruise. Every guest must use one and it is your figurative and literal key to your cruise experience and here is what you need to know about your SeaPass card and account.

SeaPass basics

When you hear the word, "SeaPass," it refers to your onboard expense account that is a lot like a credit card account, where all of your onboard purchases are charged against.  Since Royal Caribbean ships are cashless, your SeaPass card is how you make purchases, gain access to designated areas of the ship and identify yourself to Royal Caribbean easily.

Each person on the ship (including kids) will receive a SeaPass card with their information stored in the account. At embarkation, you will put down a credit card (American Express, Optima, MasterCard, Visa, Discover and Diner's Club) to place against your purchases.  At the end of your cruise, all of your purchases are added up and charged to that credit card.

Royal Caribbean also allows you to use traveler's checks, debit cards with a Visa or MasterCard logo, or cash to activate your SeaPass charging.

Once onboard your ship, you can use the SeaPass card to do things like

  • Get into your stateroom
  • Make onboard purchases
  • Check-in when returning back to the ship in ports
  • Accessing your onboard photos

Your SeaPass card is something to bring with you anywhere you go onboard or onshore. 

Making purchases

Using your SeaPass card to make purchases online is pretty simple and identical to using a credit card. Present your SeaPass card to a Royal Caribbean crew member and they will swipe it, provide you with a receipt to sign and that is about it.

A running tab of all your purchases will be kept under separate folio numbers for each guest and an itemized statement left in your stateroom the night before disembarkation.

Normally to activate this SeaPass account, most guests provide a credit card, (American Express, Optima, MasterCard, Visa, Discover and Diner's Club), to have these purchases charged to at the end of their cruise. Additionally, the SeaPass system may be activated with traveler's checks, debit cards with a Visa or MasterCard logo, or cash.

Onboard credit

Often, guests have onboard credit from a variety of channels. This onboard credit is effectively free money that is credited to your SeaPass account that will offset purchases made onboard.

If you have any onboard credit, it will automatically post to your SeaPass account on the first night of your cruise.  All charges you make your SeaPass card are first deducted from your onboard credit before you start accruing a tab.

You cannot designate certain charges to go against your onboard credit in lieu of others. Rather, it's a first charged, first debted system.

Kids

Children receive a SeaPass card too and they are essentially no different from an adult account, although there can be differences if you would like.

Minors receive SeaPass cards that have a different design to easily identify them to any crew member. 

In addition, parents can opt to revoke charging privileges completely or give a daily limit.

Freedom of the Seas 2016 Live Blog - Cruise Preview

In:
30 Aug 2016
By: 
Matt Hochberg

Our next adventure is coming up on Royal Caribbean's Freedom of the Seas and we will be LIVE blogging every day of the cruise, to share with you what it is like to experience this amazing ship.

Our cruise begins later this week, but here is a cruise preview to share with you what to expect on our trip!

Our cruise

This sailing aboard Freedom of the Seas happens to be the third Royal Caribbean Blog Group Cruise, which is an event we set up earlier this year to invite everyone that enjoys this blog to sail together on a Royal Caribbean cruise.

We chose Freedom of the Seas because it is a very popular ship.  In fact, Freedom of the Seas is the ship I have been on the most across Royal Caribbean's entire fleet.  She is a large ship that offers a lot of great activities and options, and comes in at a terrific price.  In addition, we are sailing over Labor Day weekend in the United States, which means many of us will only have to take 4 vacation days.

Part of the reason I find myself coming back to Freedom of the Seas time and time again is the great variety of what she offers. Fabulous specialty dining, a fun pool deck and great entertainment every day of the cruise stacks up to offer one of the best values.  It is amusing to consider that despite the ship being barely 10 years old, her pricing relative to the newer ships in the fleet has lead to one of the best bang-for-the-buck anyone can find.

Sharing this cruise experience with my friends from Royal Caribbean Blog means that there will be lots of friendly faces aboard the ship. As I mentioned, this is our third group cruise, and each one has been even more fun than a normal cruise because we run into friends all over and that means we get to cruise with other Royal Caribbean fans that "get" just how fun and amazing a Royal Caribbean cruise can be.

Our stateroom

For this cruise, we are trying something new and different to us, a Promenade view stateroom.  We reserved two connecting Promenade view rooms because we wanted to keep our cruise fare low, without compromising on having a view.  

I have two children, ages 1 and 5, and I think they will love the endless viewing opportunities a room like this offers.  Plus, the bay window in Promenade view rooms provides a little extra living space with that couch near the window.

As a parent, we chose two connecting rooms instead of one larger room to provide extra living space, get an extra bathroom and get separation from our children (especially at night time). We love our kids, but need sharing a room with two young children is not always preferable, so having that extra room means they can sleep on their schedule and they also have their own space to play together.

Our itinerary

We are sailing on a 7-night Western Caribbean cruise aboard Freedom of the Seas, that will take us to cruise ports we love.  While there are no ports of call that are new to us, we are getting a chance to re-visit some favorites.

DayPorts of CallArrivalDeparture
Sunday, September 4, 2016Orlando (Port Canaveral), Fl--4:30 pm
Monday, September 5, 2016Cruising----
Tuesday, September 6, 2016Labadee, Haiti8:00 am4:00 pm
Wednesday, September 7, 2016Falmouth, Jamaica10:00 am7:00 pm
Thursday, September 8, 2016George Town, Grand Cayman8:00 am4:00 pm
Friday, September 9, 2016Cozumel, Mexico10:00 am7:00 pm
Saturday, September 10, 2016Cruising----
Sunday, September 11, 2016Orlando (Port Canaveral), Fl6:00 am--

Two of my favorite Caribbean ports are Labadee and Cozumel.  In Labadee, we rented a beach cabana so that the kids can have a comfortable place to relax and have easy access to the beach.  I love the cabanas at Labadee for the privacy and perks they provide.  I prefer the over the water cabanas for the added privacy, but with the kids being as young as they are, a beach cabana makes it far easier for them to get to and from the beach.

When I visit Cozumel, we just explore San Miguel and do a combination of eating, shopping, more eating and generally wandering the town (with some eating along the way).

On this cruise, we are visiting Grand Cayman for the first time in a while, and we have something super fun planned. I have invited everyone that booked into our Royal Caribbean Blog Group Cruise to join us on a private yacht excursion.  We found a great chartering service in Grand Cayman, that has a 55' yacht that offers three staterooms, two bathrooms, a full kitchen, jet ski, sun loungers, stereo and a whole lot more.  Plus, we get to go wherever we want around the island! This is going to be such an incredible experience that I get to share with my friends from Royal Caribbean Blog!

Three things I am excited to try

I have a lot of plans for this cruise, but here are the top five experiences and activities that I am most excited to do on this sailing.

3. Eat at Sabor

Hi, my name is Matt and I am a Sabor addict.

Hi Matt.

I make no apologies about how much I really, really love Sabor Modern Mexican, and cruising on Freedom of the Seas means I get yet another chance to eat here a few times. Between the amazing guacamole, hand-crafted margaritas and tuna tacos, not sure how I will be able to bring myself to dine anywhere else onboard.

2. Try the ultimate drink package

For this cruise, I booked Royal Caribbean's ultimate drink package prior to my cruise.  I generally do not buy the drink packages because I do not feel I can get my money's worth from them to make it worth my while.  But I changed my tune for this sailing for a few reasons. 

First, the drink package was discounted 20%, which means the difference in price between the premium drink package and ultimate drink package was $5 per day.  That means I have to drink just one coffee from Cafe Promenade a day to break even.  I was planning on doing that anyway, even before the drink package.  

Second, the drink package allows me to lock-in my beverage costs for this cruise, and that means my SeaPass bill at the end of the cruise will be much smaller. Breaking up the total cost of the cruise is a major benefit of all the drink packages.

Third, I have never tried the ultimate drink package, so this will be an opportunity to see how I do with it.  One of the top reasons I avoid the drink packages is because I feel that I drink for the sake of drinking when I have them, so we will see if that holds up or not.  I plan on documenting in each live blog post how many drinks I had that day to account for the value the drink package provided me.

1. Promenade view room

As I noted earlier, this will be my first time staying in a Promenade view stateroom.  While I have poked my head in a few over the years, this is the first time I will stay in one.  

My hope is the kids will really enjoy the view, especially when there is the first parade on the Royal Promenade that is often late at night. Moreover, I want them to find their own value from being able to see all the action on the Royal Promenade from the comfort of their room.

Personally, I am excited to see what the experience is like and have convenient access to the Royal Promenade. I seem to spend more time on the Royal Promenade than other places onboard, so being close by makes sense.

What's next

Our Freedom of the Seas cruise begins on Sunday, September 4th and I will be sharing the details on the blog, as well as across my social media channels.  Be sure to follow me on Twitter, Facebook, Instagram and Periscope for live updates throughout the day.

I invite you to share in this experience with me, by posting in the comments for any blog post questions and comments you may have.  I try to make these live blogs as interactive as I can, so I want everyone to feel welcome to share their thoughts.

Thanks for reading all of this and welcome aboard our next fun live blog experience!

The cost benefits of Royal Caribbean's Crown and Anchor Society onboard discounts

In:
29 Aug 2016
By: 
Matt Hochberg

Royal Caribbean's customer loyalty program, the Crown and Anchor Society, provides guests with some great rewards for being, "loyal to Royal" and cruising again and again with the company.  The benefits have always been a compelling reason to continue cruising with Royal Caribbean, and great incentive to move up the ranks of the Crown and Anchor Society to enjoy the top-tier benefits available. Of the many Crown & Anchor benefits available to guests, one of the most popular are the onboard discounts that are pre-loaded onto each SeaPass account.

How lucrative are these Crown and Anchor discounts and how much money could they save you on your next sailing? These are the sort of questions you might be wondering too, so here is our cost benefits of the Crown and Anchor Society, broken down by each level.

In order to calculate these benefits into dollars and cents, we looked at the perks available to members before and during their cruise and tried our best to assign a monetary value based on what they offer. Some benefits are a bit too intangible to assign an exact amount to, but we estimated as fairly as possible.  In many cases, there are discounts that can very greatly depending on what you actually order (internet package discounts, spa treatment discounts, etc) and we did the best job to offer a median discount, or something close to average.  We did note in these situations what we picked to be clear. For any discounts related to specialty restaurants, we picked Giovanni's Table as our example because the price is the same across the fleet.

Please note all discounts listed were accurate to the best of our knowledge at the time of posting and these discounts can change at anytime.

Gold

  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 10% discount: $0.69
  • Buy one, get one free Johnny Rockets milkshake: $4.50
  • Receive 25% off any coffee beverage (not valid at Starbucks): $1.06
  • Buy a Bingo Package and get 1 free Jackpot Card: $6
  • Buy any internet package and receive 10% off your purchase: $12.59 (7-night 1 device Surf + Stream package)
  • Spend $25 or more on Royal Caribbean logo products and receive 10% off: $2.50
  • Buy one photo and receive 50% off discount on a second photo: $9.99
  • Get 10% off any one spa or salon service: $9.90 (60 minute Swedish massage)

Total average savings: $54.18

Platinum

  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 10% discount: $0.69
  • Buy one, get one free Johnny Rockets milkshake: $4.50
  • Buy any coffee beverage and get a second free: $4.25 (hot latte)
  • One complimentary non-alcoholic specialty coffee drink with the purchase of dinner in any specialty restaurant: $8 (coffees from Chops Grille)
  • Buy a Bingo Package and get 3 free Jackpot Card: $11
  • Buy any internet package and receive 15% off your purchase: $18.88 (7-night 1 device Surf + Stream package)
  • Two free Spin to Win at the Casino: $0 (Most likely prizes are trinkets of nearly zero value like keychains, and even then getting a "prize" is unlikely).
  • 20% off Casino tournament entrance fee (excluding Poker tournaments): $5 ($25 slot tournament)
  • Spend $25 or more on Royal Caribbean logo products and receive 10% off: $2.50
  • Buy one photo and receive 50% off discount on a second photo: $9.99
  • Get 15% off any one spa or salon service: $14.85 (60 minute Swedish massage)

Total average savings: $86.61

Emerald

  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 10% discount: $0.69
  • Buy one, get one free Johnny Rockets milkshake: $4.50
  • Buy any coffee beverage and get a second free: $4.25 (hot latte)
  • One complimentary non-alcoholic specialty coffee drink with the purchase of dinner in any specialty restaurant: $8 (coffees from Chops Grille)
  • Buy a Bingo Package and get 6 free Jackpot Card: $15
  • Three free Spin to Win at the Casino: $3 (We assume one wins a keychain with three spins, we'll give a $1 value).
  • 25% off Casino tournament entrance fee (excluding Poker tournaments): $6.25 ($25 slot tournament)
  • Buy any internet package and receive 15% off your purchase: $18.88 (7-night 1 device Surf + Stream package)
  • Spend $25 or more on Royal Caribbean logo products and receive 10% off: $2.50
  • Buy one photo and receive 50% off discount on a second photo: $9.99
  • Get 15% off any one spa or salon service: $14.85 (60 minute Swedish massage)
  • Receive $5 off a $30 bag of Wash and Fold Laundry on 5 or more nights: $5
  • $5 off any dry cleaning or pressing services of $25 or more: $5

Total average savings: $102.86

Diamond

  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 20% discount: $1.38
  • Buy one, get one free Johnny Rockets milkshake: $4.50
  • One complimentary non-alcoholic specialty coffee drink with the purchase of dinner in any specialty restaurant: $8 (coffees from Chops Grille)
  • Buy a Bingo Package and get 6 free Jackpot Card: $15
  • Three free Spin to Win at the Casino: $1 (We assume one wins a keychain with three spins, we'll give a $1 value).
  • 25% off Casino tournament entrance fee (excluding Poker tournaments): $6.25 ($25 slot tournament)
  • 1 free day of internet usage or $30 off any Internet purchase: $30
  • Spend $25 or more on Royal Caribbean logo products and receive 15% off: $3.75
  • Free any size photo of your choice from your existing printed photograph selection: $19.99
  • Get 10% off a digital photo package or photo book: $19.90 (All inclusive digital photo package)
  • Get 20% off any one spa or salon service: $19.80 (60 minute Swedish massage)
  • Receive $10 off a $30 bag of Wash and Fold Laundry on 5 or more nights: $10
  • Receive $10 off a $30 bag of Wash and Fold Laundry on 8 or more nights: $10
  • $5 off any dry cleaning or pressing services of $25 or more: $5
  • Stateroom phone discount of $2 per minute: $11.90 (assuming a two minute phone call)

Total average savings: $173.42

Diamond Plus

  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 25% discount: $1.73
  • Buy one, get one free Johnny Rockets milkshake: $4.50
  • One complimentary non-alcoholic specialty coffee drink with the purchase of dinner in any specialty restaurant: $8 (coffees from Chops Grille)
  • Purchase one cover charge in a Specialty Restaurant on the first or second night of your cruise and the second cover charge is free: $25 (Giovanni's Table)
  • Three free Spin to Win at the Casino: $1 (We assume one wins a keychain with three spins, we'll give a $1 value).
  • 30% off Casino tournament entrance fee (excluding Poker tournaments): $7.50 ($25 slot tournament)
  • Buy a Bingo Package and get 6 free Jackpot Card: $15
  • $39.98 discount off any Internet purchase: $39.98
  • Receive $10 off a $30 bag of Wash and Fold Laundry on 8 or more nights: $10
  • $5 off any dry cleaning or pressing services of $25 or more: $5
  • One free $30 wash and fog bag on 5 or more nights: $30
  • 20% off one tuxedo rental package: $17.80 (Traditional package)
  • Spend $25 or more on Royal Caribbean logo products and receive 15% off: $3.75
  • Free any size photo of your choice from your existing printed photograph selection: $19.99
  • Get 10% off a digital photo package or photo book: $19.90 (All inclusive digital photo package)
  • Get 20% off any one spa or salon service: $19.80 (60 minute Swedish massage)
  • Book a signature spa service while in port and receive a complimentary add on treatment: $25 (Frangipani Scalp Massage)
  • Stateroom phone discount of $2 per minute: $11.90 (assuming a two minute phone call)

Total average savings: $272.80

Pinnacle

  • Purchase one cover charge in a Specialty Restaurant on the first or second night of your cruise and the second cover charge is free: $25 (Giovanni's Table)
  • Buy any wine, beer or soda by the glass and get a second free: $6.95 (beer)
  • Purchase any glass of wine, beer or soda and receive a 25% discount: $1.73
  • One complimentary non-alcoholic specialty coffee drink with the purchase of dinner in any specialty restaurant: $8 (coffees from Chops Grille)
  • Three free Spin to Win at the Casino: $1 (We assume one wins a keychain with three spins, we'll give a $1 value).
  • 30% off Casino tournament entrance fee (excluding Poker tournaments): $7.50 ($25 slot tournament)
  • Buy a Bingo Package and get 6 free Jackpot Cards: $15
  • Free unlimited internet for the length of your voyage: $125.93 (7-night Voom Surf & Stream at $17.99 per day for one device)
  • Receive $10 off a $30 bag of Wash and Fold Laundry on 8 or more nights: $10
  • $5 off any dry cleaning or pressing services of $25 or more: $5
  • One free $30 wash and fog bag on 5 or more nights: $30
  • 20% off one tuxedo rental package: $17.80 (Traditional package)
  • Spend $25 or more on Royal Caribbean logo products and receive 15% off: $3.75
  • Free any size photo of your choice from your existing printed photograph selection: $19.99
  • Get 10% off a digital photo package or photo book: $19.90 (All inclusive digital photo package)
  • Get 20% off any one spa or salon service: $19.80 (60 minute Swedish massage)
  • Book a signature spa service while in port and receive a complimentary add on treatment: $25 (Frangipani Scalp Massage)
  • Stateroom phone discount of $2 per minute: $11.90 (assuming a two minute phone call)

Total average savings: $354.25

Conclusions

It should be noted that very few guests will ever use every single discount on a cruise. In fact, many discounts go rarely used by guests.  However, this blog post aimed to consider how much potential savings one can take advantage of, as well as the sheer number of discounts Royal Caribbean rewards its loyal customers with.

Not surprisingly, the potential savings jump the most when guests reach Diamond level.  The lucrative savings really add up in the top-tier levels, providing further incentive to return for another cruise.  There are plenty more benefits provided by Crown and Anchor Society that are arguably more important than those listed here.

Royal Caribbean Post Round-Up: August 28, 2016

In:
28 Aug 2016
By: 
Matt Hochberg

Thanks for joining us for another weekly look at all of the Royal Caribbean news from this week.  The late-summer heat is still on, and we have plenty of Royal Caribbean news to share from this week.

A tropical storm in the Atlantic caused three Royal Caribbean ships to change itineraries in order to avoid being impacted by the storm.

Royal Caribbean announced changes for Freedom of the Seas, Oasis of the Seas and Empress of the Seas that resulted in some variations to the pre-set plans.

The changes for each ship were made to ensure the safety of every guest and crew member aboard.  There have been no futher itinerary updates announced for other ships.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 160th episode of the Royal Caribbean Blog Podcast is now available, where we talk with travel expert Dan Moore about Harmony of the Seas.

Harmony of the Seas is generating a lot of attention with all of its amazing features and Dan Moore recently sailed on her while in the Mediterranean.  Dan shared with us his the favorite aspects of the ship, as well as his tips for a great time.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

Royal Caribbean Blog Reader Finds

If you are on a Royal Caribbean cruise and spot something cool, new or just fun, share a photo with us on Facebook or Twitter so we can add it to our Royal Caribbean Blog Reader Finds each Sunday!

Royal Caribbean Around the Internet

My Travel Monkey shared a trip report from Independence of the Seas.

Royal Caribbean lists the reasons a balcony stateroom is the best choice for a room.

Cruise Hive is reporting 3 cruise ship passengers injured on an excursion.

Cruise Habit has a look at cruising during hurricane season.

Royal Caribbean shares a look at the Wayfinders on its ships.