tx2tn Posted August 15, 2015 Report Share Posted August 15, 2015 Hi. My wife sometimes requires the use of a wheelchair. Can someone give me my options for providing this for her for the duration of our cruise? Thanks Quote Link to comment Share on other sites More sharing options...
DocLC Posted August 15, 2015 Report Share Posted August 15, 2015 I would start by contacting Royal Caribbean and filling out their special needs form. In addition, there are services like Special Needs at Sea that provides rentals for the duration of your cruise. While each ship does have some onboard, I am unsure if they're available for use for the entire duration of the cruise or just for short needs (e.g., getting on and off the ship). Another benefit of contacting Royal in advance is that they will be able to provide your wife with assistance for embarkation and disembarkation which can require a lot of standing and walking at times. Quote Link to comment Share on other sites More sharing options...
Matt Posted August 16, 2015 Report Share Posted August 16, 2015 I believe Royal Caribbean has wheelchairs. Some guests opt to rent their own motorized wheelchairs to bring on the ship. They are bulky but can provide better mobility. Quote Link to comment Share on other sites More sharing options...
DocLC Posted August 16, 2015 Report Share Posted August 16, 2015 Email special_needs@rccl.com and they should be able to tell you whether the onboard wheelchairs are available for long-term use. Quote Link to comment Share on other sites More sharing options...
tx2tn Posted August 20, 2015 Author Report Share Posted August 20, 2015 As a follow up to my original post. RCCL was not overly helpful. They denied that they had any opportunity to provide one of their passengers a wheelchair or other mobility device. They offered assistance in boarding but from then on you were essentially on your own. We asked what they would do in the event someone (mid cruise) would sprain their ankle, they had no response other than the passenger might have to be removed. We ended up renting a wheelchair from a local company who promised that the wheelchair would be on board on embarcation day. We'll see if that happens. Thanks Quote Link to comment Share on other sites More sharing options...
DocLC Posted August 21, 2015 Report Share Posted August 21, 2015 Thanks for the update, tx2tn. I think renting one is the best option as you'll be assured their availability. However, I do know that they have them onboard. The problem is that they have a limited number and they could end up being in short supply. My mom ended up needing one on another cruise line mid cruise and they were able to provide one for her, but if others were in need before her they might not have been available. Quote Link to comment Share on other sites More sharing options...
tx2tn Posted August 21, 2015 Author Report Share Posted August 21, 2015 DocLC, that makes sense. Of course if RCCL did rent them, it could be a whole new revenue stream for them. It cost us $85 to rent one for the 7 night cruise!!!! Wow! DocLC 1 Quote Link to comment Share on other sites More sharing options...
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