Rebecca Ann Posted October 21, 2018 Report Share Posted October 21, 2018 I've been trying for the last 3 days, to get into check in/ set sail pass and every time it tells me there's a glitch and it's unavailable. Anyone else have this problem? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 21, 2018 Report Share Posted October 21, 2018 Lately if I go into any part of a specific booking (Cruise Planner or Set Sail) then leave that section and try to go to another section in the same booking, it tells me that the booking is being modified, which is completely ridiculous. It’s very annoying. I have to choose which area I REALLY want to look at b/c I know that I will be locked out when I try and go back in. I can wait 15 or so minutes and then get back in but that is very burdensome. I hope they fix whatever’s wrong. Quote Link to comment Share on other sites More sharing options...
KathyC Posted October 21, 2018 Report Share Posted October 21, 2018 Ugh it can be so annoying. Try a different browser, sometimes that works. Otherwise, wait 15 minutes after logging out, then when you log in go straight to the check in/set sail pass section. Quote Link to comment Share on other sites More sharing options...
ellcee Posted October 21, 2018 Report Share Posted October 21, 2018 Try a different browser. There is no rhyme or reason to RC's site. Deedeelynn 1 Quote Link to comment Share on other sites More sharing options...
Deedeelynn Posted October 22, 2018 Report Share Posted October 22, 2018 I hade this problem for the first time ever, when I tried to check in for my upcoming Anthem cruise in January! I was so frustrated because I am not computer literate! I remembered from the blogs people saying to go incognito, whatever that means! Well, thank goodness my husband knew and he tried and we were able to check in! Thank goodness for RCL blog!! Thank you! Does anyone think they will ever fix the website? Beyond frustrating!! Matt 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 22, 2018 Report Share Posted October 22, 2018 I’ve used different browsers, incognito mode...nothing makes a difference Deedeelynn 1 Quote Link to comment Share on other sites More sharing options...
CruisinUngs Posted October 22, 2018 Report Share Posted October 22, 2018 @WAAAYTOOO same for me. Some days it takes me until the next day. I’m not logged in anywhere else. Could it be that a TA is accessing our reservations and not signings out? Quote Link to comment Share on other sites More sharing options...
WHStoneman Posted October 22, 2018 Report Share Posted October 22, 2018 3 hours ago, Rebecca Ann said: I've been trying for the last 3 days, to get into check in/ set sail pass and every time it tells me there's a glitch and it's unavailable. Anyone else have this problem? It is Sunday, October 21 at 938PM. I just checked the site and everything appears to be working. Might be on your end. Quote Link to comment Share on other sites More sharing options...
KWofPerth Posted October 22, 2018 Report Share Posted October 22, 2018 3 hours ago, Rebecca Ann said: I've been trying for the last 3 days, to get into check in/ set sail pass and every time it tells me there's a glitch and it's unavailable. Anyone else have this problem? I rang up with a similar problem last week. I was advised to click on Already Booked at the top, and then on the Online Check-in icon. It takes you to the old-style website but it worked. I entered my reservation number and details there and was able to print my SS pass. Quote Link to comment Share on other sites More sharing options...
KWofPerth Posted October 22, 2018 Report Share Posted October 22, 2018 Quote Link to comment Share on other sites More sharing options...
KWofPerth Posted October 22, 2018 Report Share Posted October 22, 2018 Quote Link to comment Share on other sites More sharing options...
Ray Posted October 22, 2018 Report Share Posted October 22, 2018 i received an email 55 days out saying i could now print seapass etc tried and tried but got the same message as yourself, wasnt until 45 days that i was able to access site properly Quote Link to comment Share on other sites More sharing options...
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