JamesGurner Posted August 17, 2018 Report Share Posted August 17, 2018 We are currently on a 14 night cruise on Indy, we questioned some charges on our account so poped along to guest services as we received an email 1 week into our cruise and the interactive account summary doesn’t work. When we asked they said going forward the account summary on your state room tv will now longer will and guests will receive an automatic email. Has anyone else heard of this? Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 17, 2018 Report Share Posted August 17, 2018 Well I hope not as I will not have email access on the cruise! Quote Link to comment Share on other sites More sharing options...
twangster Posted August 17, 2018 Report Share Posted August 17, 2018 I know there is an indication this will be available in the app at some point as there is a section in the app for account review. Indy isn't supported in the new app yet. This feature didn't work on my last app-enabled ship. I've not heard any word that the TV review would be removed. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted August 18, 2018 Report Share Posted August 18, 2018 I just tested out the new app on Mariner yesterday. It was great! Very user friendly. And yes, you can view balances from the app. And @Pooch, the app states that you do not need to purchase wifi to run it. You just have to be connected to royal-wifi. My only complaint about the app is that you cannot view menus from it. Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 18, 2018 Report Share Posted August 18, 2018 We will be on Majesty so probably doesnt apply to us anyway? Quote Link to comment Share on other sites More sharing options...
karl_nj Posted August 18, 2018 Report Share Posted August 18, 2018 7 hours ago, Pooch said: We will be on Majesty so probably doesnt apply to us anyway? Yeah, on Majesty they will send you a Fax with your account summary at the end of the cruise. Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 18, 2018 Report Share Posted August 18, 2018 Like under our door?? Quote Link to comment Share on other sites More sharing options...
MKSglitz Posted August 18, 2018 Report Share Posted August 18, 2018 It is usually tucked under the cabin number plaque Quote Link to comment Share on other sites More sharing options...
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