KJ1231 Posted August 7, 2018 Report Share Posted August 7, 2018 So I booked surprise cruise for my wife and I on Enchantment next March (8th-11th). When I look at the cruise planner it has a number of CocoCay excursions listed under Nassau. For example, bungalows are listed for CocoCay on 3/10 when we are actually there. Deluxe cabanas for CocoCay are listed under Nassau on 3/9. Having never been to the Bahamas I looked at the map and while not real close, is it possible to go from Nassau to CocoCay by tender? Or is there a mixup in the planner? Nassau: https://secure.royalcaribbean.com/cruiseplanner/category/1002/booking/product/100000002632983094 CocoCay: https://secure.royalcaribbean.com/cruiseplanner/category/1002/booking/product/100000003092977260 UPDATE: Downloaded excursion brochure and cabanas (deluxe or regular) are nowhere to be found. Quote Link to comment Share on other sites More sharing options...
twangster Posted August 7, 2018 Report Share Posted August 7, 2018 The links you added only appear to work for your login. If Cococay items like Cabanas appear for Nassau it's mistake. They probably will correct in a day or two. Quote Link to comment Share on other sites More sharing options...
DDemuth Posted August 7, 2018 Report Share Posted August 7, 2018 We just returned from a 4 day cruise on Enchantment and encountered the same glitch months ago when we booked CocoCay excursions. Called RCI and explained, and within a few days received an email receipt notifying us of the cancellation and rebooking. Only took another 3 weeks for them to correct the webpage to reflect the actual excursion sites. If you're interested in a bungalow or cabana, check often for sales. We saw prices for cabanas as high as $329 but bought during a Cruise Planner sale for $230. Quote Link to comment Share on other sites More sharing options...
KJ1231 Posted August 8, 2018 Author Report Share Posted August 8, 2018 3 hours ago, DDemuth said: If you're interested in a bungalow or cabana, check often for sales. We saw prices for cabanas as high as $329 but bought during a Cruise Planner sale for $230. $279 for a bungalow today so grabbed one and will continue to watch. Quote Link to comment Share on other sites More sharing options...
monctonguy Posted August 8, 2018 Report Share Posted August 8, 2018 Its an error.....totally separate and not close to each other. Royal's website is notorious for glitches..just check back in a day or two and hopefully its corrected. Quote Link to comment Share on other sites More sharing options...
KJ1231 Posted August 14, 2018 Author Report Share Posted August 14, 2018 Looks like they got it straightened out and I switched from bungalow to deluxe cabana at CocoCay. Hopefully price drops a bit from the current $309 Quote Link to comment Share on other sites More sharing options...
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