DisneyWorld30th Posted May 22, 2018 Report Share Posted May 22, 2018 I am onboard the Harmony this week in a Grand Suite and having issues with Voom. I am getting one bar or less with the WiFi. Not sure if it’s my stateroom or all of the internet in the rooms is bad. RCCL speaks highly about the Voom and I don’t see any performance. Thought? Quote Link to comment Share on other sites More sharing options...
CGTLH Posted May 22, 2018 Report Share Posted May 22, 2018 3 minutes ago, DisneyWorld30th said: I am onboard the Harmony this week in a Grand Suite and having issues with Voom. I am getting one bar or less with the WiFi. Not sure if it’s my stateroom or all of the internet in the rooms is bad. RCCL speaks highly about the Voom and I don’t see any performance. Thought? Must be a room thing, I had good signal in 8650 last week. Only time it became spotty was the last day when we got stuck in heavy cloud cover and rain. Quote Link to comment Share on other sites More sharing options...
DisneyWorld30th Posted May 22, 2018 Author Report Share Posted May 22, 2018 Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted May 22, 2018 Report Share Posted May 22, 2018 @DisneyWorld30th what version of iOS are you running? Quote Link to comment Share on other sites More sharing options...
DisneyWorld30th Posted May 22, 2018 Author Report Share Posted May 22, 2018 5 hours ago, Lovetocruise2002 said: @DisneyWorld30th what version of iOS are you running? 11.3.1 Quote Link to comment Share on other sites More sharing options...
whitsmom Posted May 22, 2018 Report Share Posted May 22, 2018 We had VOOM on the Oasis last summer and never had any issues like that. I would go down to guest services and see whats going on. You paid for signal and obviously it is not there. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted May 22, 2018 Report Share Posted May 22, 2018 5 hours ago, DisneyWorld30th said: 11.3.1 That might be it right there. Some have reported connectivity issues with VOOM and those running iOS 11.3. It was also discussed here: https://www.royalcaribbeanblog.com/boards/index.php?/topic/6297-adventure-5-nights-5518-repositioning-san-juan-to-bayonne/&page=4&tab=comments#comment-68086 And here: https://www.royalcaribbeanblog.com/boards/index.php?/topic/6297-adventure-5-nights-5518-repositioning-san-juan-to-bayonne/&page=5&tab=comments#comment-68208 Quote Link to comment Share on other sites More sharing options...
Matt Posted May 22, 2018 Report Share Posted May 22, 2018 Is the connectivity better elsewhere on the ship, like in Central Park? Quote Link to comment Share on other sites More sharing options...
twangster Posted May 22, 2018 Report Share Posted May 22, 2018 On Harmony my GS cabin had an access point placed under the bed. I suspect the wifi signal was low so they placed one in the cabin to fill in the coverage. Cabin 6654. Quote Link to comment Share on other sites More sharing options...
Hockeyman55 Posted May 25, 2018 Report Share Posted May 25, 2018 We are on the same cruise @DisneyWorld30th on deck 10 boardwalk balcony and haven't had an issue with internet and/or speed. Seems to be pretty consistent for us all over Quote Link to comment Share on other sites More sharing options...
DisneyWorld30th Posted May 25, 2018 Author Report Share Posted May 25, 2018 They put a new access point outside my room and I now have coverage in the room. Skigoofy, Rose City Cruiser, JLMoran and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Matt Posted May 25, 2018 Report Share Posted May 25, 2018 10 hours ago, DisneyWorld30th said: They put a new access point outside my room and I now have coverage in the room. What did you do to get that to happen? Quote Link to comment Share on other sites More sharing options...
DisneyWorld30th Posted June 15, 2018 Author Report Share Posted June 15, 2018 I spoke to the folks at the internet desk on the Royal Promenade. He entered a help desk ticket and about 3 hours later two guys came in and installed a access point in one of the panels in the hallway. I was sporting my sky class card so not sure if they do that for everyone or just because I was in a 2 bedroom grand suite. Matt, twangster and JLMoran 3 Quote Link to comment Share on other sites More sharing options...
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