tonyfsu21 Posted April 22, 2018 Report Share Posted April 22, 2018 Has anyone ever actually gotten a stateroom upgrade? I hear about it but I’ve never been offered. How does it happen? Phone call? At the port during check in? If so, how do they re-route luggage already picked up by porter with a tag on it? Just curious is it mostly Inside staterooms getting upgraded to balcony’s or suites being upgraded from let’s say a grand suite to a loft suite? Just curious. Quote Link to comment Share on other sites More sharing options...
Guest toodle68 Posted April 22, 2018 Report Share Posted April 22, 2018 Never a free upgrade, but I got a call once 2 weeks before sailing that I could upgrade to a junior suite for $400. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 22, 2018 Report Share Posted April 22, 2018 Yes. I’ve been upgraded twice. The first time was in Jan 2015. Royal called my cell phone about 5 days before the sail date to ask if we wanted to move from our current cabin on Oasis (Boardwalk balcony) to an ocean view balcony. It was our first cruise as D+. We took the no-cost upgrade. The second time we had an ocean view on Grandeur (about a year ago) and when we got to the port and started checking in, we found that we had been upgraded to a JS. On the second one, we had no idea we had been upgraded until we got to the check-in counter. In the first case I cannot remember whether we had booked directly with Royal or whether we had used our TA but I know for sure that with the last one, on Grandeur, we had used Michelle with MEI. We have never been called and offered an upsell. We have only had “free” upgrades. Skid, tonyfsu21 and JLMoran 2 1 Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted April 22, 2018 Report Share Posted April 22, 2018 Pinging @mworkman. IIRC, he received an awesome upgrade recently. Quote Link to comment Share on other sites More sharing options...
APM Posted April 23, 2018 Report Share Posted April 23, 2018 Similarly, i received a call once to upgrade from a JS to a 1br Aquatheater Suite for $300 total about 2 weeks before sailing. Jumped at the opportunity. NeonD7 1 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted April 23, 2018 Author Report Share Posted April 23, 2018 28 minutes ago, APM said: Similarly, i received a call once to upgrade from a JS to a 1br Aquatheater Suite for $300 total about 2 weeks before sailing. Jumped at the opportunity. Interesting. Aqua theatre suites are Star class, correct? If so, $300 seems like a great deal. Quote Link to comment Share on other sites More sharing options...
monctonguy Posted April 23, 2018 Report Share Posted April 23, 2018 Never got a call for a free upgrade or one I could pay for...... I thought I read somewhere Royal was brining in a biding system for upgrades which would eliminate them giving out "free" upgrades or even cheap ones. Only thing I did receive once was when booking a guarantee inside room..i got upgraded to a virtual balcony room...... Quote Link to comment Share on other sites More sharing options...
monctonguy Posted April 23, 2018 Report Share Posted April 23, 2018 1 hour ago, APM said: Similarly, i received a call once to upgrade from a JS to a 1br Aquatheater Suite for $300 total about 2 weeks before sailing. Jumped at the opportunity. Sounds too good to be true.....the jump from a JS to the Aqutheatre suite and the price!! Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted April 23, 2018 Report Share Posted April 23, 2018 1 hour ago, tonyfsu21 said: Interesting. Aqua theatre suites are Star class, correct? If so, $300 seems like a great deal. Still a great deal but 1BDR ATS are not considered Star Class. Only the 2BDR ones are. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted April 23, 2018 Author Report Share Posted April 23, 2018 1 minute ago, Lovetocruise2002 said: Still a great deal but 1BDR ATS are not considered Star Class. Only the 2BDR ones are. Ok, makes sense now. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted April 23, 2018 Report Share Posted April 23, 2018 Just now, tonyfsu21 said: Ok, makes sense now. That is still an amazing upgrade. Usually, they go from one category to another. From a JS to a A3 or A4 is several categories. Usaully, the A3 and A4s are priced higher than the CLS. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted April 23, 2018 Author Report Share Posted April 23, 2018 15 minutes ago, Lovetocruise2002 said: That is still an amazing upgrade. Usually, they go from one category to another. From a JS to a A3 or A4 is several categories. Usaully, the A3 and A4s are priced higher than the CLS. Hmmm so is a grand suite to a crown loft more of a lateral move? I’ve never stayed in a GS only CLS, owners suites and junior suites. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted April 23, 2018 Report Share Posted April 23, 2018 2 minutes ago, tonyfsu21 said: Hmmm so is a grand suite to a crown loft more of a lateral move? I’ve never stayed in a GS only CLS, owners suites and junior suites. Usually, it goes like this...JS, GS, CLS, A3-4, OS, GT, and then the Star class suites. There are exceptions (especially close to sailing when they are trying to move things around) but that is what I have found to be the trend. And I have been told numerous times by C&A reps that upgrades usually go up the categories in order. Not that I've ever been fortunate to get an upgrade... Quote Link to comment Share on other sites More sharing options...
Matt Posted April 23, 2018 Report Share Posted April 23, 2018 Have yet to get a complimentary upgrade Quote Link to comment Share on other sites More sharing options...
henrysea13 Posted April 23, 2018 Report Share Posted April 23, 2018 never here either would think santa could come just once Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted April 23, 2018 Author Report Share Posted April 23, 2018 9 minutes ago, Matt said: Have yet to get a complimentary upgrade I’m about to get one after my horrific casino experience on Enchantment. I’m hoping for GS to Royal Loft Suite but most likely it will be GS to crown loft suite. Either way, I’m satisfied with the resolution and will continue to gamble in the casino on Allure. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted April 23, 2018 Report Share Posted April 23, 2018 23 minutes ago, tonyfsu21 said: I’m hoping for GS to Royal Loft Suite That would be awesome! Quote Link to comment Share on other sites More sharing options...
jticarruthers Posted April 23, 2018 Report Share Posted April 23, 2018 Nothing on Royal, got "upgraded" on our first Disney cruise from an inside "virtual porthole" room (that we were really looking forward to trying) to the balcony room directly above the nightclub .... at about 2am on the 1st night we were relocated to a different balcony room after about 4 hours on the phone with Guest Services. Quote Link to comment Share on other sites More sharing options...
JohnUK Posted April 23, 2018 Report Share Posted April 23, 2018 We once had a free upgrade on Liberty from a Grand Suite to an Owners Suite. We were so surprised it should happen to us. Orchids, ellcee and WAAAYTOOO 3 Quote Link to comment Share on other sites More sharing options...
mworkman Posted April 23, 2018 Report Share Posted April 23, 2018 LOL...My wife received an email from RCI that stated "here's the requested receipt" which i asked her if she had requested one. She had not. So i logged into RCI to check what was going on, as our cruise was paid in full. That's when i noticed we were on a different floor...then i noticed we had been upgraded from a JS to 2BR suite. No phone calls asking for additional money requested...just a fantastic upgrade that we enjoyed and are willing to take at any time. :-) tonyfsu21, WAAAYTOOO, Orchids and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
KathyC Posted April 24, 2018 Report Share Posted April 24, 2018 We got one in 2015 on Quantum. We had four of us in a balcony room, and our TA got a call offering us 2 connecting balconies for 2 for no additional cost. So of course, we took it! Quote Link to comment Share on other sites More sharing options...
DocLC Posted April 24, 2018 Report Share Posted April 24, 2018 We were upgraded from an Oceanview to a verandah cabin, but asked to go back to the cabin we had as the upgrade was to far forward. We then arrived to the pier and received a $200+ bill for a complimentary upgrade that we didn't accept. It was eventually figured out and we received a complimentary dinner at Chops for the confusion. Orchids 1 Quote Link to comment Share on other sites More sharing options...
monctonguy Posted April 24, 2018 Report Share Posted April 24, 2018 16 hours ago, jticarruthers said: Nothing on Royal, got "upgraded" on our first Disney cruise from an inside "virtual porthole" room (that we were really looking forward to trying) to the balcony room directly above the nightclub .... at about 2am on the 1st night we were relocated to a different balcony room after about 4 hours on the phone with Guest Services. Interesting...sounds like Disney is more happening late night than my recent Celebrity and Royal cruises......kinda sad really...lol Quote Link to comment Share on other sites More sharing options...
Symphony Posted April 24, 2018 Report Share Posted April 24, 2018 We got free upgrade from Central Park balcony cabin in to board walk balcony cabin WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Carlos A. Posted April 25, 2018 Report Share Posted April 25, 2018 16 hours ago, Symphony said: We got free upgrade from Central Park balcony cabin in to board walk balcony cabin I'm not sure that's an upgrade Quote Link to comment Share on other sites More sharing options...
chilis Posted April 26, 2018 Report Share Posted April 26, 2018 First cruise ever last fall, we had booked an oceanview midship on deck 3. I picked it because I didn't know if seasickness would be an issue for us. Two days before our cruise I went online to print our luggage tags and found that we were listed as being on deck 7 a bit more forward in a balcony. I figured I would take the risk of motion sickness, lol. It was one of the cabins on Serenade that has kind of a half balcony, half the square. Someone must have cancelled last minute, because all week we got gifts delivered for him. Upon arrival, he had a bottle of wine and glasses. Throughout the week, on board credit and spa certificates arrived. We have guilty consciences and don't drink alcohol anymore, so it all got returned to guest services, lol. Also, I thought the balcony would kind of stink, because it was smaller, but didn't care because it was free. Instead we loved it, because since it's on an angle we could see in multiple directions without looking out the side. So we booked the same cabin this coming cruise! I have no clue why we got upgraded, but I had spent a lot on cruise planner stuff, including ship's tour, voom, refreshment packages, etc... And I had originally booked two cruises B2B accidentally, and when I cancelled the second one I got a call from "my" Royal trip planner. During that conversation I mentioned that it was our first cruise, and perhaps she made note of that. It certainly was a good move for them, because we're most definitely booking balconies from here on out. Quote Link to comment Share on other sites More sharing options...
monctonguy Posted April 26, 2018 Report Share Posted April 26, 2018 Nice deal!...I am still waiting for an upgrade to a higher class like that to get me hooked from there on out booking a higher level room. Hasn't happened yet......lol Quote Link to comment Share on other sites More sharing options...
rjweber3 Posted April 26, 2018 Report Share Posted April 26, 2018 When we cruised on Oasis just after Hurricane Michael, we were offered an upgrade from a GS to a Crown Loft Suite for $400. Jumped at it. I believe that they had some cancellations because of the whirly girl. Quote Link to comment Share on other sites More sharing options...
GlennGlenn Posted April 26, 2018 Report Share Posted April 26, 2018 2 hours ago, rjweber3 said: When we cruised on Oasis just after Hurricane Michael, we were offered an upgrade from a GS to a Crown Loft Suite for $400. Jumped at it. I believe that they had some cancellations because of the whirly girl. I think you mean Whirly guy?? Unless of course, Michael is a girl, which is can be....... Quote Link to comment Share on other sites More sharing options...
Symphony Posted April 26, 2018 Report Share Posted April 26, 2018 On 4/25/2018 at 4:08 PM, carlosalonsor said: I'm not sure that's an upgrade It was, boardwalk was 150 euros more than central park Quote Link to comment Share on other sites More sharing options...
APM Posted April 26, 2018 Report Share Posted April 26, 2018 On 4/23/2018 at 7:19 AM, tonyfsu21 said: Interesting. Aqua theatre suites are Star class, correct? If so, $300 seems like a great deal. It was the smallis 1 br aqua theater suite on deck 14 if i remember right. Sky class not Star class for that suite. Quote Link to comment Share on other sites More sharing options...
Carlos A. Posted April 27, 2018 Report Share Posted April 27, 2018 16 hours ago, Symphony said: It was, boardwalk was 150 euros more than central park The higher price does not necessarily mean that it is an upgrade. I have the understanding that both categories are similar if not the same, the cabins with balcony and Broadway view start on deck 7 and Central Park on 9. I guess it's a matter of taste, I would have preferred the tranquility of Central Park. Quote Link to comment Share on other sites More sharing options...
mk-ultra Posted April 28, 2018 Report Share Posted April 28, 2018 On 4/26/2018 at 3:17 PM, APM said: It was the smallis 1 br aqua theater suite on deck 14 if i remember right. Sky class not Star class for that suite. Correct. The only Aqua Theater suites that are Star class are the 2BR ones. Quote Link to comment Share on other sites More sharing options...
rjweber3 Posted April 28, 2018 Report Share Posted April 28, 2018 On 4/26/2018 at 3:28 PM, GlennGlenn said: I think you mean Whirly guy?? Unless of course, Michael is a girl, which is can be....... You are correct. I have called them girls for decades. Need to get correct. Thanks, Quote Link to comment Share on other sites More sharing options...
Suzanne Posted April 29, 2018 Report Share Posted April 29, 2018 We got the email asking if we would be interested in an upgrade on our Adventure sailing if one became available. I answered with a resounding YES!!! Well, we sail in less than a week and I haven't heard anything. Maybe we will get lucky and they will have upgraded us at check in. One can hope WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
JessiesGirl Posted April 30, 2018 Report Share Posted April 30, 2018 On April 25, 2018 at 10:08 AM, carlosalonsor said: I'm not sure that's an upgrade Yes me too, it doesn't seem like an upgrade to me. Quote Link to comment Share on other sites More sharing options...
JessiesGirl Posted April 30, 2018 Report Share Posted April 30, 2018 I just came back from Allure of the Seas April 22-29 2018 and to my surprise I got an upgrade when I got to the pier. I originally booked an Oceanview Guarantee (Y) and I got my cabin of 3216 but I got upgraded to a JS 7226. I was in shock and thinking this was a mistake and they were going to take it away from me. When I got to the room, the sea pass cards there had a different last name (I'm thinking they either cancelled or they got upgraded as well) but I got it resolved quickly with Guest Services. We got to eat dinner at Coastal Kitchen. WAAAYTOOO, Suzanne, JLMoran and 3 others 1 3 2 Quote Link to comment Share on other sites More sharing options...
GlennGlenn Posted April 30, 2018 Report Share Posted April 30, 2018 20 hours ago, JessiesGirl said: I just came back from Allure of the Seas April 22-29 2018 and to my surprise I got an upgrade when I got to the pier. I originally booked an Oceanview Guarantee (Y) and I got my cabin of 3216 but I got upgraded to a JS 7226. I was in shock and thinking this was a mistake and they were going to take it away from me. When I got to the room, the sea pass cards there had a different last name (I'm thinking they either cancelled or they got upgraded as well) but I got it resolved quickly with Guest Services. We got to eat dinner at Coastal Kitchen. @JessiesGirland how was the JS versus the Oceanview you had booked?? Quote Link to comment Share on other sites More sharing options...
Suzanne Posted May 1, 2018 Report Share Posted May 1, 2018 I read our cruise is sold out so I guess I'm S.O.L. Skid 1 Quote Link to comment Share on other sites More sharing options...
JessiesGirl Posted May 1, 2018 Report Share Posted May 1, 2018 17 hours ago, GlennGlenn said: @JessiesGirland how was the JS versus the Oceanview you had booked?? OMG, I never saw the Oceanview room (as I am presuming RCL sold mine to another guest). The JS was totally awesome, walk-in closet, coffee/tea machine, bathtub w/ shower (nozzle), 2 bathrobes, lots of drawers and desk space, bigger balcony (with small table and two chairs, two loungers) 80 square feet. The room was around 300 square feet. We have 2 children (age 10 and 7) and they had their own sofa bed (so comfortable), I believe it was a queen or a double. There was a privacy curtain to separate the two beds (I guess this is the suite portion?). The JS cards are a darker blue (Sea class) and you get preferential treatment for seating (main dining room) and you don't have to sign out the towels (on pool deck and outside on port days). And to be able to eat at Coastal Kitchen with the elite was heavenly... GlennGlenn 1 Quote Link to comment Share on other sites More sharing options...
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