whitsmom Posted March 26, 2018 Report Share Posted March 26, 2018 I got a notice on my phone from AmEx that I had two credits from RCI for $189 each. I finally figured it out - they cancelled our excursion in Ketchikan, Alaska. I never got an email or anything explaining what the credits were for. I went on this morning and booked another excursion but REALLY??? Why did I not get some type of notification that this happened? Quote Link to comment Share on other sites More sharing options...
mworkman Posted March 26, 2018 Report Share Posted March 26, 2018 I'm sure the notification process in tied into the new website upgrade process....please look for this feature to roll out in 2020. Thank you for understanding and cooperation. ? whitsmom 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted March 26, 2018 Report Share Posted March 26, 2018 One time I got the notification my excursion was cancelled, but not the fact my entire reservation was also cancelled WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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