Loyalty Points will be able to be accumulated across RC brands.

[asquared17]

4 hours ago, recogneyes said:

I had the same issue.  I phoned Captain's Club three times and kept being told it takes up to 30 days.  I processed my request two weeks before my celebrity sailing (which was on Feb 15th).  As of March 15th points were still in CAS account...still there on the 22nd.  The last time I called, the rep was great - she "processed" a request to have it looked into while I was on the phone and said points should be there within a few days and that she would phone me back and confirm.  I did not receive a phone call, but within a week the points were transferred from CC to C&A for both mine and my husband's accounts. Maybe try phoning CC again and ask if you can hold while the try to process the request.  Saying they can do nothing is just not a suitable response.  Good luck.

i escalated to a supervisor who said they would put in a request to have the points transferred. it would take approx 2-5 business days so i should be seeing it the latest by friday. 

the supervisor claimed that the rep put the request through via email while i was on hold, so you may be on to something here. 

to get ahead of things, i’ve already submitted my requests for our two upcoming cruises let us pray it works out!!!!

[recogneyes]

On 3/29/2026 at 4:07 PM, asquared17 said:

i escalated to a supervisor who said they would put in a request to have the points transferred. it would take approx 2-5 business days so i should be seeing it the latest by friday. 

the supervisor claimed that the rep put the request through via email while i was on hold, so you may be on to something here. 

to get ahead of things, i’ve already submitted my requests for our two upcoming cruises let us pray it works out!!!!

I will keep my fingers crossed for you.  Good plan to submit your requests for the upcoming cruises!!

[asquared17]

following up here — the points were transferred appropriately!!! out of my captains club and where they belong in crown and anchor.

they followed up with an email and three (!) phone calls to confirm. 

so glad that’s handled!

[asquared17]

hate to bring this one back around but pour recent reflection sailing where i requested the points move over to c&a in advance… posted to captains club. 

so we are back at it again!!!

[Roger Ramjet]

On Royal I am Diamond Plus with 228 points. 700 required for Pinnacle.

On Celebrity I am Elite Plus with 638 point. 3000 required for Zenith.

The question.

Given that we can now transfer future points between loyalty programs, which program should I send all future points to in order to reach a highest tier first?

We sail three or four times a year including one TA split pretty evenly between the two cruise lines. So it is kind of a pipe dream to think we could ever make it to the top but I am interested in your opinions.

 

 

 

 

 

[Southern Dan]

16 hours ago, Roger Ramjet said:

On Royal I am Diamond Plus with 228 points. 700 required for Pinnacle.

On Celebrity I am Elite Plus with 638 point. 3000 required for Zenith.

The question.

Given that we can now transfer future points between loyalty programs, which program should I send all future points to in order to reach a highest tier first?

We sail three or four times a year including one TA split pretty evenly between the two cruise lines. So it is kind of a pipe dream to think we could ever make it to the top but I am interested in your opinions.

 

 

 

 

 

Do you sail in suites or just standard cabins?  I think I've heard it is easier to get to Pinnacle vs Zenith...

[Roger Ramjet]

Standard balconies mostly. But often Concierge Class on Celebrity (more points).

[steverk]

15 hours ago, Roger Ramjet said:

Standard balconies mostly. But often Concierge Class on Celebrity (more points).

You should use a spreadsheet to lay it out, but it sounds like crown and anchor is the way to go.

[DanielB]

I sailed on Reflection April 17- 20th and received my transfer points back to Royal on Thursday May 14th.  These points now put me at 213 so now let's see if I actually get my crystal block on my next Royal sailing as indicated.  I was at 207 and did this solo sailing to put me at the 213 jumping over the 210 mark.

System seems to be working at least for me.

[asquared17]

10 hours ago, DanielB said:

I sailed on Reflection April 17- 20th and received my transfer points back to Royal on Thursday May 14th.  These points now put me at 213 so now let's see if I actually get my crystal block on my next Royal sailing as indicated.  I was at 207 and did this solo sailing to put me at the 213 jumping over the 210 mark.

mine also made it over but i did put in a follow up request.. not sure if that sped the situation along or not. will see if our silhouette sailing does the same or if i need to follow up again.