Anaphylactic Reaction to known Food Allergy

[viv joh]

Hi all I'm new here, what would you do if you experienced a serious anaphylactic reaction to known food allergic reaction from the main dining room?  They have the list of known allergies but still made this mistake on the last day.  How do you escalate if the post cruise didn't do anything better?

[Pooch]

I’m assuming the person went to the medical dept?  Documented the listed allergy & what they were served?  Got guest services involved? If not, I don’t think landslide CS will be of much help.  You can contact the Executive Offices 

mbayley@rccl.com 

[smokeybandit]

What was the response when you went to guest services on board?

[WAAAYTOOO]

If a passenger goes into anaphylactic shock, he/she would be taken immediately to Medical.  I do not believe this post is sincere.

[DanielB]

I have a mushroom allergy and travel with my EPI pen even though I have never had to use it.

Royal is horrible with allergy requests.  The main dining room (dinner, not lunch) is quite good, but the rest is uncertain.

I have emailed before the cruise and have filled out a special needs form.  The reply states their policy, but it varies ship to ship.  Oasis made my omelet at WJ in the back kitchen, since the on-stage kitchen has mushrooms; the rest just wiped the skillet out.  I am lucky it is not a severe allergy, and most that has happened is hives and swelling, but I was told that as I age, it could get worse or better.  So the EPI is just in case.  

 

 

 

[DanielB]

One and done post....

Hopefully not a real person, as I would hate for this to happen to anyone.

[GatorCruiser]

I’m allergic to hit and runs. 

[OCSC Mike]

15 hours ago, DanielB said:

Royal is horrible with allergy requests.

Sorry to hear about your experience. My young niece has severe nut allergies and they've always taken very good care of her. It may help that she only eats like 5 things though.

[RCIfan1912]

Oh gee they never returned. My surprised face . 

[Geezer Of The Seas]

Dunno about the OP, but I seriously sympathize with @DanielB. A life without mushrooms????? 

Oh, the humanity.......

[smokeybandit]

16 minutes ago, Geezer Of The Seas said:

but I seriously sympathize with @DanielB. A life without mushrooms????? 

I guess that means he wouldn't be fun to hang out with because he's not a...fungi?

[DanielB]

1 hour ago, Geezer Of The Seas said:

Dunno about the OP, but I seriously sympathize with @DanielB. A life without mushrooms????? 

Oh, the humanity.......

Ironically, growing up, I hated the texture and would tell everyone that I was allergic to them.  Then my mother made something and snuck them in, and well, I was allergic.  A few hours at the ER and all is well.  Sadness is no fries at Playmakers as they use the fryers for mushroom items.  

[DanielB]

1 hour ago, smokeybandit said:

I guess that means he wouldn't be fun to hang out with because he's not a...fungi?

A few Goalpost Margaritas and I am a FUNGI