Voyager of the Seas

[rekkie]

We everyone's favourite ship in the land down-under has been a massive disappointment. Just had friends return from the first cruise on the revitalised Voyager (there was a one night party cruise prior to this one) and they were bitterly disappointed. Complaints were varied:

 

• Food choice and quality in MDR sub standard
• Windjammer selections same everyday
• 600 extra passengers but no extra staff to service them
• 1,800 children running amok, (ran into an elderly lady and broke her arm) too many for Adventure Ocean
• Certain beer brands running out on day 1 and not replenished (and some wines)
• Staff tired and over worked (some cabins weren't being serviced until 2-3pm in the afternoons as staff complain their workload has doubled)
• Only 1 staff member in all bars at any time including Cafe` Promenade where the line stretched for miles whilst one staff member ran the show (serving, making coffee's etc)
• Few if any bar staff on the pool deck had to suffer a long queue at the bar for any drinks
• Efficient check-in, disastrous boarding

Seems these complaints were corroborated by reviews on Cruise Critic as well. They had better lift their game because Aussie cruisers are a fickle lot and with all the advertising they have done of the new $80 million makeover it wont end too well.