Icon of the Seas: Unplanned Maintenance 9/23

[Archarial]

My family is set for the Oct 5th sailing of the Icon and I just received an email saying there is currently some unplanned maintenance happening, but that they are confident our sailing will not be affected.

Does anyone have an idea what is being worked on? And will the Sept 28th sailing be affected?

Fingers crossed neither are affected. I've been so excited for this cruise for the past year or so since we booked it and I will be... pretty sad if it gets cancelled.

 

EDIT: Doh, I just saw the news post on the main page about this haha. Feel free to delete this post in that case!

Edited September 23, 2024 by Archarial

[smokeybandit]

https://www.royalcaribbeanblog.com/2024/09/23/royal-caribbean-cancels-cruise-worlds-biggest-cruise-ship-because-of-unplanned

 

Man that'd be awful. I'd eventually get over it with a full refund + 100% FCC, but still.

[bluer101]

I’m also on October 5th sailing, hope they can get it sorted out. 

[Snotarni]

7 minutes ago, bluer101 said:

I’m also on October 5th sailing, hope they can get it sorted out. 

Ditto!!

[twangster]

For the current voyage is skipping St Thomas to get to CocoCay and then home at reduced speed.   Sounds like an issue limiting propulsion.  

I'm sure they'll know more once divers can get in the water and look it over. 

[Geezer Of The Seas]

Only in revenue service since January, surely the powertrain warranty is  still active.....................

[HeWhoWaits]

Proof that bigger isn't always better.

[Matt]

1 hour ago, HeWhoWaits said:

Proof that bigger isn't always better.

I mean, the Radiance Class seem to break down once every year.  Radiance (how many are we up to with Radiance now?), Brilliance...

I don't think it's proof of anything other than mechanical devices can break without warning 

[smokeybandit]

With Icon already having some power issues, it could just as easily be related to that than the usual azipod culprit.

[Lexster]

I'm on Icon at the end of October...man, between this and hurricanes I'm stressing out that I might not get the cruise I've been planning for a year.

[bobroo]

Not to speak with a tinfoil hat but it's hard for me not to put Icons power outage in May, Icons small fire in June, an abrupt apparent policy change to power adapters across the fleet, and now Icon has some sort of substantial mechanical problem-- all in one related basket.

If there is a bright side, Icon being docked and out of the weather next week is a darn good place for it to be. 

[PPPJJ-GCVAB]

While I was on Mardi Gras last week I got some awesome pics of Icon docked with us in Costa Maya.  We had rooms in the Havana section and Icon backed up to our balcony!

[dr martini]

they're erring on the side of caution and just made a wildly expensive decision to get to the bottom of the issue and get it resolved.  

in my job working around a variety of restaurants and grocery stores i see equipment breakdowns and computer issues all the time, it never ends and it has nothing to do with the age or size of the equipment.  i've seen brand new stuff out of the box have issues and have seen compressors still running refrigeration on electric motors that are older than me.  same can be said for the delivery companies we rely on, they all have trucking or IT issues from time to time.  this is just what modern life is like and we never close a store to repair one cooler or cash register.  you do everything possible to find a workaround, do the work at odd hours etc. to close business for day or a week is a huge loss.

when you consider the scale, the number of things it takes to keep your average grocery store stocked with the variety of food we have today, to get anything in the world delivered to you in two days, to run the Navy that we have or the fleet that Royal has considering the number of things that can go wrong it's amazing we don't see this happen more.  the baseline operative state for a piece of steel in saltwater is drifting along with the current while sinking - the level of work and discipline to keep this from happening is truly not imaginable by most of us average people.

 

[MarvinS]

Major bummer for me!  I was supposed to be getting on Icon in just a few days (Sept. 28th) and that sailing was just cancelled!  I was so looking forward to seeing this new ship!

As I already had airfare planned all the way from Alaska and leave time carefully scheduled off work, I did have some flexibility in that we were leaving for two weeks (one week cruise; one week visiting family).  I immediately worked with my wonderful MEI travel agent @michelle, and was able to re-book onto Adventure the following week, so just flipped and switched around my travel plans.  Fortunately, I was able to get things shuffled around without too much hassle.   At least I'll be able to get on a cruise ship for vacation!  Adventure is one I've not been on yet, so will get to add that one to my list, too.

THIS IS WHY I USE A TRAVEL AGENT!

[Davida]

We literally just got off of ICON last Saturday! I would have been devastated because I booked our cruise in Dec 2022. My family had soooo much fun and I won the bid on Royal-up for $310!!! I hope everyone get to experience it! Happy sailing!🛳

[ApexoftheSeas]

Icon left Miami at 3:00ish PM and according to the cruise tracking websites, it is at the Grand Bahama Shipyard. I wonder why it needs to go there? Is that just procedure, or is something else wrong?

[bluer101]

1 hour ago, ApexoftheSeas said:

Icon left Miami at 3:00ish PM and according to the cruise tracking websites, it is at the Grand Bahama Shipyard. I wonder why it needs to go there? Is that just procedure, or is something else wrong?

It can’t stay in Miami as other ships will need to dock. As for what exactly is wrong with it we don’t know. 

[ApexoftheSeas]

Terminal A wouldn't need to be used until Monday, but maybe they need to take it to a shipyard for more advanced machinery needed that is not available in Miami

[Hoppy2BHere]

Capt Rob on Wonder this week said that they were replacing the main bearings in one or all of the main engines. He mentioned defective original parts. They will replace in wet dock in Bahamas…

[Snotarni]

2 hours ago, Hoppy2BHere said:

Capt Rob on Wonder this week said that they were replacing the main bearings in one or all of the main engines. He mentioned defective original parts. They will replace in wet dock in Bahamas…

Hopefully completed this week…. (Vested interest; sorry).

[bluer101]

Just checked Royals website and there are a few room for our sailing. So with it back and searchable might be a good thing. 

[Bean79]

 

For Saturday 10/5/2024

[bluer101]

Next question, does anyone think that the rooms will be open when we board seeing they should already be cleaned and prepared? Reason I ask is I might carry my luggage on vs checking it in the morning seeing we have a early boarding time.

[smokeybandit]

16 hours ago, Bean79 said:

 

For Saturday 10/5/2024

How many people that got this saw that first sentence and had their hearts drop?

Poor form RC. 

[Matt]

13 hours ago, bluer101 said:

Next question, does anyone think that the rooms will be open when we board seeing they should already be cleaned and prepared? Reason I ask is I might carry my luggage on vs checking it in the morning seeing we have a early boarding time.

I would expect that to be the case.

[BrianB]

I received the full refund back to my credit card yesterday morning.

I also received my Future Cruise Credit certificate at the same time…

Ten days after the cancellation notice went out.

Still bummed about the cancellation…but pleasantly pleased on how quick I got the refund/FCC.

[asquared17]

glad they were able to turn it around quickly (in RCC time anyway)

[Matt]

 

[bluer101]

On 10/4/2024 at 9:01 AM, Matt said:

I would expect that to be the case.

Rooms were open right when we got on at 11am after the quick muster drill. We decided to check baggage and they arrive at the room just after noon. 

[MICHELLE]

On 9/24/2024 at 2:46 PM, MarvinS said:

Major bummer for me!  I was supposed to be getting on Icon in just a few days (Sept. 28th) and that sailing was just cancelled!  I was so looking forward to seeing this new ship!

As I already had airfare planned all the way from Alaska and leave time carefully scheduled off work, I did have some flexibility in that we were leaving for two weeks (one week cruise; one week visiting family).  I immediately worked with my wonderful MEI travel agent @michelle, and was able to re-book onto Adventure the following week, so just flipped and switched around my travel plans.  Fortunately, I was able to get things shuffled around without too much hassle.   At least I'll be able to get on a cruise ship for vacation!  Adventure is one I've not been on yet, so will get to add that one to my list, too.

THIS IS WHY I USE A TRAVEL AGENT!

Glad it all worked out for you and hoping you are going to miss these storms that are hovering out there - Enjoy!

[MICHELLE]

On 10/4/2024 at 9:01 AM, Matt said:

I would expect that to be the case.

yep they opened the rooms at 10am and let people right on Oct 5

[GatorCruiser]

Icon is a beaut!