Geema Posted June 17, 2017 Report Share Posted June 17, 2017 Is anyone else having problems with the RCI website? Really frustrating! It has been an on-going problem. Quote Link to comment Share on other sites More sharing options...
RestingBird Posted June 17, 2017 Report Share Posted June 17, 2017 The RCI website is about as reliable as a stormtrooper's aim. murphmatic, KLA, DocLC and 2 others 5 Quote Link to comment Share on other sites More sharing options...
CGTLH Posted June 17, 2017 Report Share Posted June 17, 2017 Best thing and Matt has said it well. Browse Royal's site in whatever your browser calls it's privacy mode. This essentially gives the browser and site a clean canvas to work with. Geema and RestingBird 2 Quote Link to comment Share on other sites More sharing options...
iamjohnbamber Posted June 18, 2017 Report Share Posted June 18, 2017 I used to use cruises.united.com to browse available cruises, then I discovered MEI Travel (Thanks @Matt) and now, I don't need any website... Stephanie @ MEI hooks me UP! Matt and Geema 2 Quote Link to comment Share on other sites More sharing options...
Matt Posted June 19, 2017 Report Share Posted June 19, 2017 22 hours ago, iamjohnbamber said: I used to use cruises.united.com to browse available cruises, then I discovered MEI Travel (Thanks @Matt) and now, I don't need any website... Stephanie @ MEI hooks me UP! Thanks for supporting our sponsor! Quote Link to comment Share on other sites More sharing options...
Scatmanjack Posted June 19, 2017 Report Share Posted June 19, 2017 Very annoying when you are trying to price out cruises and you get the following... $1612 pricing on page 1... $2478 pricing on page 2... Quote Link to comment Share on other sites More sharing options...
Matt Posted June 19, 2017 Report Share Posted June 19, 2017 Did you check other room categories? Sometimes inside room is not the cheapest. Quote Link to comment Share on other sites More sharing options...
Guest toodle68 Posted June 19, 2017 Report Share Posted June 19, 2017 The problem with the RC website is due to a very badly design cache approach. It can be fine the first time you run through a booking.. but if you go back and change options, it all goes to shit. I got caught once doing that. So if you are going to run through multiple bookings for cost, you need to open your browser up in a new incognito window to ensure the prices are correct. Quote Link to comment Share on other sites More sharing options...
Geema Posted June 19, 2017 Author Report Share Posted June 19, 2017 I went thru Firefox and had no problems whatsoever. :) Quote Link to comment Share on other sites More sharing options...
DocLC Posted June 19, 2017 Report Share Posted June 19, 2017 Notice that it also says "from" just above the price on the first page. Two possibilities: (1) that's what the prices started at or that was the lowest price available at one time, or (2) fees and taxes aren't included until the next page. Quote Link to comment Share on other sites More sharing options...
Geema Posted June 21, 2017 Author Report Share Posted June 21, 2017 I went on the RCI website to look at something on my reservation and got the message that "this reservation is being modified...please try later". I have never seen this before. Does this mean they are making changes to my reservation? Should I be worried? Quote Link to comment Share on other sites More sharing options...
BrianAlt Posted June 21, 2017 Report Share Posted June 21, 2017 Nope. Don't be worried. More website antics is all. Geema 1 Quote Link to comment Share on other sites More sharing options...
Geema Posted June 21, 2017 Author Report Share Posted June 21, 2017 OK Thanks! Quote Link to comment Share on other sites More sharing options...
coneyraven Posted June 21, 2017 Report Share Posted June 21, 2017 21 minutes ago, Geema said: I went on the RCI website to look at something on my reservation and got the message that "this reservation is being modified...please try later". I have never seen this before. Does this mean they are making changes to my reservation? Should I be worried? That happened to me once, when I called to ask what was going on, they said I didn't exit out of the cruise planner properly ..... It's a shame that it just didn't "time out" when I got out of the web site ..... but ..... this is about par for the course with this site. Geema 1 Quote Link to comment Share on other sites More sharing options...
tiny260 Posted June 21, 2017 Report Share Posted June 21, 2017 I was reviewing one of my cruises once, got out, logged out, and when they tried to get in they got the same message, ask me if I was in it and I told them no, but I had been, and was told I didn't exit out correctly, I'm an IT guy, I know how to log in and out of systems without causing any issues. I had to wait 30 minutes and call back then they could get in... Geema 1 Quote Link to comment Share on other sites More sharing options...
Geema Posted June 21, 2017 Author Report Share Posted June 21, 2017 6 minutes ago, coneyraven said: That happened to me once, when I called to ask what was going on, they said I didn't exit out of the cruise planner properly ..... It's a shame that it just didn't "time out" when I got out of the web site ..... but ..... this is about par for the course with this site. Thanks. I just didn't want any last minute surprises. Quote Link to comment Share on other sites More sharing options...
Geema Posted June 21, 2017 Author Report Share Posted June 21, 2017 3 minutes ago, tiny260 said: I was reviewing one of my cruises once, got out, logged out, and when they tried to get in they got the same message, ask me if I was in it and I told them no, but I had been, and was told I didn't exit out correctly, I'm an IT guy, I know how to log in and out of systems without causing any issues. I had to wait 30 minutes and call back then they could get in... Thanks! Quote Link to comment Share on other sites More sharing options...
JLMoran Posted June 21, 2017 Report Share Posted June 21, 2017 I got this message the other day when I was trying to purchase our Dragon's Breath zip line tickets. The credit card wasn't going through, kept getting "Calendar Error" even though I was entering the right expiration date. I had to call RCI directly to buy the tickets, and while the person on the phone was making that purchase for me, I had that message appear. Soon as she finished the purchase, I was able to see my reservation details again (with the newly purchased tickets in place). Definitely NOT related to my mid-completion online purchase, since that was still in my cart after the service rep finished up and I actually had to manually delete it since was "no longer available". Quote Link to comment Share on other sites More sharing options...
tiny260 Posted June 23, 2017 Report Share Posted June 23, 2017 I often go to RCCL main page and use the "Plan a cruise" "Search by ship" to look at deck plans and amenities on specific ships, so I just went there and the page is completely different, everything kind of pops out at you now, especially leading with the Oasis class ships, and then when you click on a ship, same thing, everything kind of pops out at you, I obviously didn't click on every ship but the ones I did click on had been updated. Maybe this is why the web pages have been weird all week? I looked at Liberty on Monday and the page wasn't like it is today. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted June 25, 2017 Report Share Posted June 25, 2017 On 6/23/2017 at 10:38 AM, tiny260 said: I often go to RCCL main page and use the "Plan a cruise" "Search by ship" to look at deck plans and amenities on specific ships, so I just went there and the page is completely different, everything kind of pops out at you now, especially leading with the Oasis class ships, and then when you click on a ship, same thing, everything kind of pops out at you, I obviously didn't click on every ship but the ones I did click on had been updated. Maybe this is why the web pages have been weird all week? I looked at Liberty on Monday and the page wasn't like it is today. Yikes, that's exactly the same way I search for cruises. I HATE this new format. I had to search and search to find the ship(s) I wanted to check. WAAAYTOOO hard to find what I'm looking for ! Quote Link to comment Share on other sites More sharing options...
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