EK Travel Posted March 24, 2023 Report Share Posted March 24, 2023 It looks like a cruise we have booked will be canceled due to the boat being chartered. Has anyone ever had this? If so, what did Royal do for you? RCIfan1912, Cactus527 and WAAAYTOOO 3 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted March 24, 2023 Report Share Posted March 24, 2023 They will usually give you an option to rebook as well as FCC for the cruise, a refund as well as FCC, or not cancel you. Not every charter cruise gets cancelled for already booked guest. Ryan79 and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted March 24, 2023 Report Share Posted March 24, 2023 Mine was canceled over 2 years in advance, so all I got was a $200 OBC (had a suite booked) if I rebooked on something else. If it's a closer in sailing they usually offer alternative sailings to be moved to and price protection plus some OBC. Or you can walk away and take the full refund. Sometimes they offer FCC too. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Cactus527 Posted March 24, 2023 Report Share Posted March 24, 2023 2 hours ago, EK Travel said: It looks like a cruise we have booked will be canceled due to the boat being chartered. Has anyone ever had this? If so, what did Royal do for you? I'm curious - what sailing was it that you had reserved? RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Bowen Posted March 25, 2023 Report Share Posted March 25, 2023 Back in the day when I was in an MLM they would sometimes reserve an entire ship. The people booked would normally get an FCC. These were generally booked by the MLM about a year out. I was on Facebook at the time so it was pretty easy to join the sailing page and see what they booked passengers were saying. Quote Link to comment Share on other sites More sharing options...
Mturk Posted March 25, 2023 Report Share Posted March 25, 2023 This happened with our August 28, 2023 cruise on Odyssey. The options we were given were to 1) rebook with one of 3 different cruises they offered around that sail date plus a $100 OBC ($200 if suite), plus an additional $50 for a third person, and reimbursement for non-refundable pre-purchased transportation change fees up to $200 for domestic changes and $400 for international changes; 2) if we preferred to select any other sailing (other than the 3 offered in 1)) they would waive the change fee but we would be responsible for any fare difference plus the reimbursement of transportation fees as in 1) and 3) a full refund of any paid portion of the cruise including non-refundable deposits. There would be no other compensation offered with this option. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 25, 2023 Report Share Posted March 25, 2023 2 hours ago, Mturk said: we would be responsible for any fare difference This is what I think is truly unacceptable. The LEAST they can do is to price match your booking if they are making you change your sailing. The fact that they expect YOU to make up the difference on a price that has undoubtedly gone up, is just not right. RCIfan1912, Carlos A., BMW Hoosier and 2 others 3 2 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted March 25, 2023 Report Share Posted March 25, 2023 How often would you say this happens? Would you say this happens closer to sailing date or much further out? I just would like to know the point that we could stop worrying about about something like this. Quote Link to comment Share on other sites More sharing options...
Bowen Posted March 25, 2023 Report Share Posted March 25, 2023 1 hour ago, RCIfan1912 said: How often would you say this happens? Would you say this happens closer to sailing date or much further out? I just would like to know the point that we could stop worrying about about something like this. I’m just guessing here, but I’d think you’re good inside a year. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted March 25, 2023 Report Share Posted March 25, 2023 1 hour ago, WAAAYTOOO said: This is what I think is truly unacceptable. The LEAST they can do is to price match your booking if they are making you change your sailing. The fact that they expect YOU to make up the difference on a price that has undoubtedly gone up, is just not right. This only happens if you do not select one of the approximately 3 price protected cruises that are usually around the original sailing date. The 2 time I've had similar happen, the selection of cruises price protected showed as costing more than I paid, occasionally much more. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 25, 2023 Report Share Posted March 25, 2023 23 minutes ago, CruiseGus said: This only happens if you do not select one of the approximately 3 price protected cruises that are usually around the original sailing date. The 2 time I've had similar happen, the selection of cruises price protected showed as costing more than I paid, occasionally much more. Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted March 25, 2023 Report Share Posted March 25, 2023 30 minutes ago, Bowen said: I’m just guessing here, but I’d think you’re good inside a year. Ok, good guess and seems reasonable. Our next cruise is October this year to Canada/NE. After that late February to Coco Cay and then again October 2024 to Canada/NE again. Quote Link to comment Share on other sites More sharing options...
Linda R Posted March 26, 2023 Report Share Posted March 26, 2023 I have had cruises canceled because of charters twice. Both were over 15 years ago though. Do not remember how I was compensated but do remember the one week was on a B2B. Which then ruined going for the 2 weeks. And one of the canceled cruises we were not given much notice. Like a few weeks. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
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