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Casino status not shown on Set Sail Pass


Oli

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Is it common for casino tier status to not show on the set sail pass prior to boarding?

On all my previous sailings my Prime status has been displayed on my set sail pass directly next to my Crown & Anchor tier. This is not the case on my upcoming Harmony sailing for April.

Is this a common error that people have witnessed before but it has been correctly displayed on the physical sea pass, or is it likely if it’s not on the set sail pass it will not be on my sea pass and therefore a trip to guest services or the casino host will be needed.

One thought, is it possible that due to sailing within next years Casino tier year, which I will be Prime again, the system does not recognise or display tier status beyond this year and it will update a show correctly on April 1st.

 

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For reasons that were never really provided, nobody’s casino status was printed on their SeaPass on the most recent Oasis sailing.  I didn’t even notice whether or not it was printed on our Set Sail pass.  I can’t think of a single reason why your casino status would be needed on your SSP so I sure wouldn’t worry about that one.  If it doesn’t appear on your Sea Pass, you will need to have the casino host place a sticker on your SP.  it wasn’t a big deal.

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9 hours ago, WAAAYTOOO said:

.  I can’t think of a single reason why your casino status would be needed on your SSP so I sure wouldn’t worry about that one.  If it doesn’t appear on your Sea Pass, you will need to have the casino host place a sticker on your SP.  it wasn’t a big deal.

It’s needed for the free drinks in the casino. 

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On the pass…no.

On the card…yes.

I think that the higher level casino players are entitled to early embarkation so I guess their status should be on their pass. Maybe they figure it’s not really helpful to have the lower tiers printed on the pass……JMO.

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Well I feel better that I am not alone with it not showing on the set sail pass.

Of course being displayed on the Set Sail pass is of no real benefit, at least for prime members, like others have said the main benefit to prime is free drinks in the casino which by the time it’s open, physically sea pass will be in hand.

I was just concerned this was a sign that it would not show on the card also.

I know a visit to the host will have it sorted in an instant but I’m sure like most, we all like to have everything in order so we vacation as soon as we board without having to visit guest services etc.

Interesting that even those on b2b have had it displayed on one sea pass but not the other. Maybe it is an I.T. glitch which occurs whilst the casino transitions from one year to the next.

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  • 3 weeks later...

Just thought i would give an update on this as might be of interest to some.

As soon as April 1st past, I noticed my Set Sail Pass updated reflecting and displaying my Casino Royal Status.

I'm guessing it turned out to be an IT issue when the passes are issued shortly prior to the end of the current Casino year.

One less thing to have to do now on Day 1.

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