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Casino Royale


Scott R

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So can anyone tell me how in plain English how the point system works for casino Royale. To me it seems unless you go into debt or if you can afford to cruise more than once a year it's not worth it. Since I was told points expire and don't carry over, how do you ever get out of the "Choice" level. Seems to me unless you spend a lot of money, that program is not worth it 

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Unless you're already going to play in the casino regularly, there's no reason to try to "chase" Casino Royale benefits.  They're not really a worthwhile proposition.  They're more like softening your loss.  Nice to have if you are indeed a regular player.

The only predictable points come from playing a machine.

https://www.royalcaribbean.com/faq/questions/how-do-i-earn-club-royale-tier-points

Quote

To earn Reward Points and be eligible for casino offers, insert or tap your SeaPass® card while playing at the slot machines and present to the casino staff at table games. Earn 1 Reward Point and Tier Credit for every $5 coin in at slot machines and 1 Reward Point and Tier Credit for every $10 coin in on video poker machines.  Reward Points and Tier Credit on Table Games are earned based on the type of game, average bet and lenght of play. Reward Points and Tier Credit are not earned on select entertainment games such as the Coin Pusher, Key Master & Cash Crane or at Texas Hold'em Poker games.

For table games like blackjack, your points are supposed to be based on average bet X time played.  Mileage varies wildly with that.  It's up to the dealer to update the player's bet tracking on the little panel to their right.

I get one or two offers with a $500 "cash equivalent" (Royal calls it Trade-In) value each year and definitely use those... and the usual list of "free" cruises I don't bother with.

You can track your offers here:

https://www.clubroyaleoffers.com/PlayerLookup.asp

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4 hours ago, Scott R said:

So can anyone tell me how in plain English how the point system works for casino Royale. To me it seems unless you go into debt or if you can afford to cruise more than once a year it's not worth it. Since I was told points expire and don't carry over, how do you ever get out of the "Choice" level. Seems to me unless you spend a lot of money, that program is not worth it 

The program is an absolute waste of vacation time if you are not a gambler. I personally enjoy the ambiance and spend significant time on the machines and the rewards do in fact soften the loss (sometimes). This casino program is by no means an effective method of obtaining discounts or perks for the average passenger. 

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Bring your allowance, gamble, pray you get winnings that you can continue to play.  Earn points, as stated above.

earn 2,500 pts in a casino year (combine pts from all sailings) april 1-March 31 and receive prime status=free drinks in the casino when open for play, 30% off internet purchased onboard, a free annual cruise valid for 7 nights or less (some restrictions) or for a trade in value of $500 off a cruise.  Prime level earned this casino year is valid the remainder of the casino year PLUS next year.

earn a certain amount of points during a cruise earn a $off certificate or a free cruise-lists vary by points earned.  See casino host gif details.

plenty of longer  posts here somewhere if you need more info.

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They can all be called points or credits or reward points .  It is really the understanding of how the "value" of the points that is important.  Note I will try to refer to them as reward points.....you can call them what you will.

When you get onboard most every person will have Freeplay loaded on their seapass cards.  $ amount istypically based on your Crown and Anchor level  andtypically is between $2-$8.  It must be redeemed by the end of day 2 on your current sailing.  You can ask the Casino host how to redeem this (they will give you a piece of paper with the 'how to"). 
*note, if on a ship like Adventure the Casino Host is not visible, so tell the cashier in the casino what you need-and they will give you the paper or get the host.

When you play you accumulate reward points.
When you tap (or some casinos insert) your seapass card the mechanism will turn green and say Welcome (name) and display the reward points you have accumulated.  So when I first tap(insert) my seapass card at a slot machine it will say Welcome Pattycruise you have 0 points 
Points accumulate as follows:

  • 1 point for every $5  in slot play
  • 1 point for every $10 in video poker
  • Table play earns points, and they are calculated based on $ amount of average hand played x length of play.  (you can ask the casino host each night you play tables to see what type of points you accrued and sort of calculate your own points based on your own average bet x length f play)  I do see one website that reports this:  A $10 average wager on Blackjack for one hour will earn you 10 points. I do not play blackjack so I cannot comment to the accuracy of that statement.

 *note:  table play points do not show up when you tap/insert into a slot machine you must ask the casino host how many points you have accumulated on the tables..

You earn reward points (free play) for play onboard.  
These points must be used by the end of your current sailing-they do not carry over. So on the last night, make sure to use them 

  • For slot play-you can see your rewards within your account via the slot machines (again, you can ask the host how to do this if you cannot figure it out)

Once you have used your accumulated reward points -which you can redeem  at any time during your cruise-your balance of points showing on the machine will be reduced-This has NO impact on your accumulation of points towards the casino tier levels (more on that later)  Note:  you cannot cash out reward point $-it must be played, however you can cash out the winnings on it, so try to track your spins (who am I kidding, most of us just spend that $ until it's gone! LOL)

  • For table play-you ask the casino host to convert your rewards to either slot play or table play  (it's your choice).  Points still go toward tier level even if  redeemed for free play.  If you choose table play chips they will be promotional chips.  They can only be played, not redeemed.  So I can put $20 promo chips on a table game, and they will pay winnings in regular table chips.

I'm seeing talk of having your reward points converted to onboard credit towards your cruise bill (aka folio) and this is new to me, clearly I do not gamble enough or have not asked the right questions!-I always seem to learn something!)

Accumulation of  reward towards Casino Tier Level
The points you earn on a sailing also accumulate during the casino year  (April 1-March 31).  Each cruise total is added to your overall total of points earned for the year.  
Even if you redeem your reward points (above) during your sailing your points earned still accumulate toward the tier level.  So if I have 3 sailing  and earned 500 points on each one I would have accumulated 1,500 points towards tier.

Casino Tier

  • Choice-Less than 2,500 points 
  • Prime-2,500 points- 24,999
  • Signature-25,000-99,999
  • Masters 100K points on up

When you earn Prime or Above within a gambling year (April 1-March 31) the casino host should recognize it and apply a sticker to your seapass card , or YOU go to the casino host and ask them to check your points to see if you hit the Prime level and they will apply the sticker....The level earned that year will go on record immediately but it is really the level you earn for the next gambling year!!  So you will reap that benefit for the remainder of this casino year AND the full casino year that starts April 1-March 31.  

Prime earns-

  • waived casino convenience fee (5%) for gaming on SeaPass or Credit Card, 
  • complimentary drinks in Casino Royale, (for the remainder of the casino year AND the next casino year)
  • discount unlimited surf and stream internet Wifi packages, (30% discount of onboard price)
  • tier priority contact number, 
  • tier exclusive rates for family and friends for additional staterooms, (currently 5%)
  • special offers with land-based casinos, 
  • and an annual complimentary cruise- Inside Cabin! (offer assigned to your account in April)

Signature=above, free internet for one device, 10% off for family/friend and the  annual complimentary cruise is a  balcony cruise
Masters- signature plus:  , free internet for 2 devices plus and the  annual complimentary cruise is a grand suite 

****accuracy of the level rewards may not be 100%.  Subject to change by the program as well.

To see your accumulated points for the casino year and any associated casino offers specifically to you log in to 
https://www.clubroyaleoffers.com/
Note:  They have been having problems with their website and it is updating....so not everyone will be abe to see their accumulated points.
You can also contact the Casino benefits at 1-888-561-2234 to make an inquiry. If you have your Crown and Anchor number available it will expedite the process.
Note: Each tier level  does have a separate phone number they can use for the casino benefits, I do not have those numbers.  you can inquire when you call the basic #

Other casino things I've learned

  • You can link your Royal Caribbean Crown and Anchor level (not casino level) with MGM.  Contact MGM to do so.
  • You can sign up with URComped, supply an offer certificate from Royal and receive casino offers from Royal as well as other cruiselines.
  • If your personal email address you use for Royal Caribbean has children (and possibly adults) attached to it you will not receive email offers from the Royal Casino, and try as you might to get it fixed, it seems any time the IT staff does work on the website it reverts to adding your children back onto your email, thus cancelling out the ability to get emails, yet again.
  • Stop by the casino host desk (or on a sailing where the casino host does not have a desk "on the foor" the cashier) and look for the current promo regarding earning points and the reward associated with points earned.  Also understand the bonus award redemption (which is not displayed) so you can maximize the benefit.

Ex.  On a recent cruise I earned 1,600 points.  It had a value of $400 off any cruise -if I booked it within 30 days (the standard) OR if I booked onboard at NextCruise, or paid a deposit of $200 to get a reservation # for a cruise and contacted Casino Royale within 30 days to redeem the BONUS award of  free interior cabin offer on select sailings(note it used to be 7 days and it’s now 30 as of January’23, so this is subject to change),  I could have a free interior cabin     So you really need to be aware of the redemption rules regarding your offer or you will lose the benefit (In my case a free interior that I chose to redeem on a 9 night New England cruise)

  • You can upgrade a casino offer for a free cruise-just ask the casino desk people (phone number 888 561-2234  the cost.
  • You can add a guest, for only port fees/taxes (which is what you pay for you as well)
  • You can add a 3rd/4th guest but it will be at prevailing rate and cabin upgrade cost.
  • If you sail alone on a casino comp it is double crown and anchor points.  (some say not true, i HAVE gotten them)
  • If there is not a cabin type for your offer you can ask to be downgraded, don’t settle for the lowest downgrade.  Ex.  I had an instant cruise certificate for a free ocean view   They had none available so I asked about a downgrade.  They offered me the smallest interior and I then asked about a promenade interior (they are typically roomy) and I was granted that.  

    Hopefully this all makes sense.  It took quite some time and in trying to proof it I am just plain old too tired!  LOL  

 

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Mostly the how has been explained but I will answer your in debt question. 

As others have stated, unless you actively enjoy gambling, do not try to gamble and get a "free" cruise. It is effectively not a free cruise. To make Prime for 2022-23 it cost me less than $500 because the point threshold was reduced. To make Prime for 2023-24 it has cost around $1700. However, I have gotten 2 comped cruises and 3 discounted cruises and earned another annual comped cruise. This made my money spent almost negligible. I only play slots; I am not good at the table games. But there is a way you can play and earn points with house money. There is no true system but again, if you don't use gambling as a form of entertainment, earning casino comps will not be for you. 

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