DellaStar Posted January 24, 2023 Report Share Posted January 24, 2023 I called Royal to see if I could upgrade my cabin. I currently have an ultra spacious ocean view and wanted to upgrade to an Ultra spacious balcony. Unfortunately they didn’t have it available. They suggested I do Royal up or go to guest services on the first day of the cruise to try and get the upgrade. Royal up starts at $340 per person to bid. my question is should I just go ahead and try Royal up? And has anyone has a positive outcome upgrading on the first day of the cruise with guest services. Quote Link to comment Share on other sites More sharing options...
TXcruzer Posted January 24, 2023 Report Share Posted January 24, 2023 I believe the days of upgrading on board are largely gone DellaStar 1 Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 24, 2023 Report Share Posted January 24, 2023 Ask to place your name on a waitlist for the cabin category you wish to sail in. Then definitely bid on the Royal Up. I have been sailing Royal for only about 4 years and have heard Royal Up program does the upgrades. I have had friends try and I'm sure others will chime in the days of guest services are behind us, I believe. I just did this on another line, placed my name on a waitlist and I was actually called and secured the cabin I wanted ahead of time. It was previously sold out. Good luck! DellaStar 1 Quote Link to comment Share on other sites More sharing options...
DellaStar Posted January 24, 2023 Author Report Share Posted January 24, 2023 Do I call RC to get on the list or guest services on the first day? Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 25, 2023 Report Share Posted January 25, 2023 If you booked with a TA ask them to do it. If not, yes call Royal as soon as you are finished reading this and tell them you wish to be placed on a wait list for that cabin category. Hopefully the representative you get knows how to get things sorted. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 25, 2023 Report Share Posted January 25, 2023 4 hours ago, DellaStar said: I called Royal to see if I could upgrade my cabin. I currently have an ultra spacious ocean view and wanted to upgrade to an Ultra spacious balcony. Unfortunately they didn’t have it available. They suggested I do Royal up or go to guest services on the first day of the cruise to try and get the upgrade. Royal up starts at $340 per person to bid. my question is should I just go ahead and try Royal up? And has anyone has a positive outcome upgrading on the first day of the cruise with guest services. Be careful, an ultra spacious balcony might just mean a slightly larger balcony-not cabin. Consider comparing the size of your cabin to the ultra spacious balcony. You can do a mock booking for your ship, any date, to find the info in the “details link” for the room category type. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted January 25, 2023 Report Share Posted January 25, 2023 15 hours ago, TXcruzer said: I believe the days of upgrading on board and largely gone Agreed. RoyalUp even works the day the cruise sails. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Last Lion Posted January 25, 2023 Report Share Posted January 25, 2023 How do you know if you are eligible for Royal Up? Or put another way, this means some are not eligible for it. Who is not eligible? Quote Link to comment Share on other sites More sharing options...
KJones Posted January 25, 2023 Report Share Posted January 25, 2023 @Last LionMost reservations booked through a big box agency (Costco, for one) are not eligible for Royal Up. You will get an email notifying you if your reservation is eligible, sometime after final payment (I think 30-45 days prior to sailing). Quote Link to comment Share on other sites More sharing options...
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