Jump to content

C&A point total


Mike n Ky

Recommended Posts

51 minutes ago, Mike n Ky said:

Does anyone know why my point total (shown on my login page) is one point higher than the total on my past cruises? Do you get a single point just for signing up?

If you have old cruises before conversion to current system, they may have performed an edit and adjustment.  That happened to us once - we lost a point.  

Link to comment
Share on other sites

12 minutes ago, ChessE4 said:

If you have old cruises before conversion to current system, they may have performed an edit/adjustment.  That happened to us once - we lost a point.  

First RC cruise was 12/2009 completed January 2010...previously on Carnival...so not sure about the conversion date you mention. I do know that the tally from past cruises is 1 point less than what is showing. The only reason it matters is we are close to D+ with our already booked cruises for 2023.

Link to comment
Share on other sites

20 minutes ago, Mike n Ky said:

First RC cruise was 12/2009 completed January 2010...previously on Carnival...so not sure about the conversion date you mention. I do know that the tally from past cruises is 1 point less than what is showing. The only reason it matters is we are close to D+ with our already booked cruises for 2023.

Yes, your first cruise was probably the old system.  On our 2004, 2006, and 2009 cruises we received just 1 point each towards the new system.  Our 2011 cruise was 1 point per night.  You can always contact CAS and ask for a review.  You can check the points awarded under past cruises and see if something changed recently.  (Maybe a 2 to a 1, if you remember what you had before?)

Link to comment
Share on other sites

That happed to my son's account.  It was a placeholder for his old cruise.  They give it one point to hold it on the system then gave him the 7 points.  I was told by C&A that this was a work-around on the computer system they found.  When I look on the RC Website at past cruises it shows 7 points for one cruise and 1 point for the old cruise.  But his total is 15.

Link to comment
Share on other sites

I am going to check at the C&A desk when we are on board next week. The reason this came up was because of a phone call, the rep on the phone showed one point less than I see on my login. The explanation above from CGTLH about the conversion makes sense. What it would mean is an 8 day puts me at D+ if the number I am seeing is correct but that is only with that '1' point. Thanks to everyone for sharing!!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...