FManke Posted October 1, 2022 Report Share Posted October 1, 2022 How soon before embarkation day can we expect an e-mail from the suite concierge? Happy Cruising! Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted October 1, 2022 Report Share Posted October 1, 2022 4-7 days FManke 1 Quote Link to comment Share on other sites More sharing options...
Paid4c4 Posted October 1, 2022 Report Share Posted October 1, 2022 Our August, 2022 cruise we got an email 7 days ahead of the cruise. Enjoy your cruise!! Bill cruisellama 1 Quote Link to comment Share on other sites More sharing options...
Hagar Posted October 2, 2022 Report Share Posted October 2, 2022 I was contacted 5 days prior this week (for SR cruise on 10-2) Quote Link to comment Share on other sites More sharing options...
AndyPandy Posted October 2, 2022 Report Share Posted October 2, 2022 What would your typical requests be when you can email. I know specialist dinning is one, and maybe shows, what else? Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted October 6, 2022 Report Share Posted October 6, 2022 Does anyone know the Harmony’s concierge email? I ask because a friend of our suffered a stroke onboard a few weeks ago and was helicoptered off the ship to a hospital in Florida. The family is trying to reach someone on the ship who might know more info regarding what happened. @Matt do you know who they should reach out to? He was sailing solo in a suite. Thanks for your help. Big Tule and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted October 6, 2022 Report Share Posted October 6, 2022 39 minutes ago, HBCcruiser said: Does anyone know the Harmony’s concierge email? I ask because a friend of our suffered a stroke onboard a few weeks ago and was helicoptered off the ship to a hospital in Florida. The family is trying to reach someone on the ship who might know more info regarding what happened. @Matt do you know who they should reach out to? He was sailing solo in a suite. Thanks for your help. So sorry to hear about your friend. Hope he is doing OK. Suite concierges... HM_Concierge01@rccl.com or HM_Concierge02@rccl.com WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted October 6, 2022 Report Share Posted October 6, 2022 10 minutes ago, OCSC Mike said: So sorry to hear about your friend. Hope he is doing OK. Suite concierges... HM_Concierge01@rccl.com or HM_Concierge02@rccl.com Thank you! He is fighting hard but it was pretty bad. Please pray for him. Big Tule and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Matt Posted October 6, 2022 Report Share Posted October 6, 2022 Sorry about your friend. I'm not sure the concierge would know anything given it was a few weeks ago already. Best of luck. HBCcruiser 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted October 6, 2022 Report Share Posted October 6, 2022 I would hope RC's after cruise team would have contacted the family. CrimsonCruiser 1 Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted October 6, 2022 Report Share Posted October 6, 2022 1 hour ago, smokeybandit said: I would hope RC's after cruise team would have contacted the family. They have not heard from the cruise line which is why we are trying to help them reach someone on the ship. My friend was cruising solo and I am not sure if he listed anyone as a contact. Thanks for trying to help. Much appreciated. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted October 6, 2022 Report Share Posted October 6, 2022 31 minutes ago, HBCcruiser said: They have not heard from the cruise line which is why we are trying to help them reach someone on the ship. My friend was cruising solo and I am not sure if he listed anyone as a contact. Thanks for trying to help. Much appreciated. I say that because when we got flown home by RC back when my son was named as a close contact (and at the time that required a 2 week quarantine in the Bahamas), we got a call from the after cruise team making sure everything went OK. Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted October 6, 2022 Report Share Posted October 6, 2022 10 minutes ago, smokeybandit said: I say that because when we got flown home by RC back when my son was named as a close contact (and at the time that required a 2 week quarantine in the Bahamas), we got a call from the after cruise team making sure everything went OK. That is good to hear. I am just not sure he listed any contacts. His son would have been that contact (Marty was divorced). I gave him the concierge contact - I am hoping the concierge can at least put him in contact with someone on the cruise team. My friend is in hospice and not able to tell anyone what happened which is why the family is trying to reach out to find out what happened onboard. CrimsonCruiser and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Atlantix2000 Posted October 6, 2022 Report Share Posted October 6, 2022 Very sorry to hear of your friend's condition. Unfortunately, I think anyone at Royal would be very hesitant to make any statement due to medical privacy and legal liability issues. Doctor's requests might be able to get medical records transferred from the ship but beyond that, I wouldn't expect much. Again, sorry to hear. sammy79 and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
cruisellama Posted October 6, 2022 Report Share Posted October 6, 2022 On 10/2/2022 at 2:54 AM, AndyPandy said: What would your typical requests be when you can email. I know specialist dinning is one, and maybe shows, what else? If you want a mattress topper or even dinner reservations. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.