r33796 Posted August 6, 2022 Report Share Posted August 6, 2022 does anyone have the current harmony of the seas concierge cont act email we sail on the 14th and haven't heard from them yet to prebook some things Quote Link to comment Share on other sites More sharing options...
twangster Posted August 6, 2022 Report Share Posted August 6, 2022 It's still too soon to expect an email from the concierge. If you haven't heard from them 3 or 4 days before the cruise then it's a concern. CruiseGus 1 Quote Link to comment Share on other sites More sharing options...
Neesa Posted August 6, 2022 Report Share Posted August 6, 2022 We are on the ship now, they emailed me Monday morning before our Sunday embarkation. They didn't book entertainment so make sure to do it as soon as possible. I connected to the Harmony internet and completed mine while waiting to board inside the terminal. They did email a copy of the offerings ahead of time. Look at the roll call for 31 July for an example. They are very helpful guys. Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 6, 2022 Report Share Posted August 6, 2022 Oh good, new people. Maybe my expectations were too high (from listening to others here!) but I was very underwhelmed back in March. We had Izumi reservations on night 2 that, due to my son’s over enthusiastic use of the DBP, we needed to change. Nope sorry nothing the rest of the week. No suggestions, no let us try & we will keep you posted, no lunch availability, just nope too bad so sad. WAAAYTOOO and Neesa 2 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted August 6, 2022 Report Share Posted August 6, 2022 Had Junior on the 5/29 sailing. He was very nice & helpful. The other concierge has changed. They pre-booked the comedy show, some CK dinners, & took care of a few other requests via e-mail several days before the cruise. Quote Link to comment Share on other sites More sharing options...
r33796 Posted August 6, 2022 Author Report Share Posted August 6, 2022 ok thanks i thought i remembered it was more than a week out to hear from them so i’ll keep an eye out mid week Quote Link to comment Share on other sites More sharing options...
Neesa Posted August 6, 2022 Report Share Posted August 6, 2022 4 hours ago, Pooch said: Oh good, new people. Maybe my expectations were too high (from listening to others here!) but I was very underwhelmed back in March. We had Izumi reservations on night 2 that, due to my son’s over enthusiastic use of the DBP, we needed to change. Nope sorry nothing the rest of the week. No suggestions, no let us try & we will keep you posted, no lunch availability, just nope too bad so sad. New people same circumstances. We had to move our Jamie's and no just no. Then to add insult to injury we went down to see at several of our requested times, restaurant had many tables. I concluded maybe a staffing issue. They offered night 6 lobster night, or 2030 night 7. But this I was offered at the restaurant kiosk. So no thanks, all good more $$ stays in my pocket. I just will continue to use my shoe horn to snag a table at CK. Pooch and Linda R 2 Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 6, 2022 Report Share Posted August 6, 2022 I would have happily taken “lobster” night. Perhaps the miracle workers many have posted about no longer exist in the new world Neesa 1 Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted August 6, 2022 Report Share Posted August 6, 2022 1 hour ago, Pooch said: I would have happily taken “lobster” night. Perhaps the miracle workers many have posted about no longer exist in the new world Sounds like a well written survey comment is in order. Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 6, 2022 Report Share Posted August 6, 2022 I did mention less than stellar suites experience. Especially disappointing as I’m not sure we could afford that level of Royal Class again. Quote Link to comment Share on other sites More sharing options...
Neesa Posted August 6, 2022 Report Share Posted August 6, 2022 57 minutes ago, Pooch said: I did mention less than stellar suites experience. Especially disappointing as I’m not sure we could afford that level of Royal Class again. This the suite experience is diluted to the point where if I can get a great price on a regular cabin when I sail in the future being D+ now, that's what we are doing probably connecting rooms. A whole lot of smiles a whole lot of no or not anymore or changed due to covid. Suite benefits are pretty much gone so honestly junior suite if you want the points, otherwise just not worth the $$$ any more. In my humble opinion. Lovetocruise2002 and Pooch 1 1 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted August 6, 2022 Report Share Posted August 6, 2022 Sorry to hear you guys have had such poor suite experiences. We had an amazing experience on Harmony 5/29 and it was the perks, not the cabin (I personally don't care about my cabin and don't use balconies). We enjoyed CK, the SL happy hour and 11-11 free drinks, and the suite deck cabanas. That said, we were not paying (it was a family cruise and my in laws were kind enough to take our extended family of 8 for their 50th anniversary and our 20th). I have a great time in an interior with my D vouchers and spending very little extra onboard so I can certainly understand why one might not consider the price worth it. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 6, 2022 Report Share Posted August 6, 2022 Found the suites deck cabanas to be very hot! There is just no air circulation in there at all. We all left hubby sleeping. My favorite spot was the solarium. We will be on Harmony again in May in JSs and, except for being escorted off the ship, can’t think of any perk I will miss. Neesa 1 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted August 6, 2022 Report Share Posted August 6, 2022 I agree, they did get warm after a while. We were there in the mornings after breakfast. I enjoyed the privacy and the bar up there. The bartender got to know us, was very nice, and would add fresh bananas to my wife's daiquiris that she brought him from the WJ. Our normal routine is to hang out in the Solarium which we enjoy a lot, especially on Oasis class. We spent plenty of time there on Indy last month as well but the multi-deck Solarium plus the bistro is far superior. Quote Link to comment Share on other sites More sharing options...
Pooch Posted August 6, 2022 Report Share Posted August 6, 2022 No Solarium Bistro on our sailing. One of the things I am looking forward to next time. Quote Link to comment Share on other sites More sharing options...
Neesa Posted August 7, 2022 Report Share Posted August 7, 2022 Junior and Mario were amazing with disembarkation. They took us down right to podium. Lightening fast. They get extra kudos for that, so fast! Disembarkation in PC terminal 1 is a well oiled machine. Thanks guys! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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