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I was wondering if the fact that RCG will now keep your deposit (NRD) if you cancel, will affect how many bookings you make?

I was browsing the other sites and saw many people saying they will no longer book with RCG because of this. 

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Won't affect me. I don't typically book non-refundable.  If I did then the only reasons I would be canceling would fall under covered conditions of my travel insurance.

There has always been a $100 change fee with the NRDs anyways..so now it's just a bigger fee. I don't see what the big deal is. Takes the confusion out of calling it non-refundable when it was really only $100 non-refundable and the rest could be applied to a different cruise.

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25 minutes ago, Ampurp85 said:

I was wondering if the fact that RCG will now keep your deposit (NRD) if you cancel, will affect how many bookings you make?

I was browsing the other sites and saw many people saying they will no longer book with RCG because of this. 

It certainly will affect my booking plans.  Since I really don't know if or when we will be able to cruise again, I will not be making any new bookings unless I can get one of the few suites that allow refundable deposits...and there aren't many.  For sure no more SC bookings until I know for sure that we will be able to sail.

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The announcement is perplexing, and it will be interesting to see how it plays out.  Keep in mind that many places have 'no refund' policies, but do give store credit.  it just means you cannot get the money back.  It would be interesting to know the reasoning behind the change.  Maybe it is related to the fact that they dropped expiration on FCC and want to limit them going forward.

I would like to see royal Caribbean, go back to showing the refundable pricing option on their website.  I hope with this change they do so. (though I doubt they will).

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It's always been non-refundable deposits on this side of the pond, at least in both the UK and Portugal, which are the two countries I have experience with. That's why we tend only to book trips that we genuinely intend to go on and also why we pretty much always buy travel insurance that will generally cover us and get us our deposit back if we do have to cancel.

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Unfortunately, you run risks whatever you decide. You risk losing the non- refundable portion of your deposit on one hand. On the other hand, you run the risk of fares going up. The earlier you book  usually means the best fares. The problem is compounded right now because inflation is at a 40 year high which means that fares can rise substantially. 

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2 hours ago, Peter D said:

The announcement is perplexing, and it will be interesting to see how it plays out.  Keep in mind that many places have 'no refund' policies, but do give store credit.  it just means you cannot get the money back.  It would be interesting to know the reasoning behind the change.  Maybe it is related to the fact that they dropped expiration on FCC and want to limit them going forward.

I would like to see royal Caribbean, go back to showing the refundable pricing option on their website.  I hope with this change they do so. (though I doubt they will).

I did a mock booking and was offered a refundable fare option.  I was booking a Junior Suite.  I have read refundable fares are not an option for Grand Suites or above.

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2 hours ago, Peter D said:

The announcement is perplexing, and it will be interesting to see how it plays out.  Keep in mind that many places have 'no refund' policies, but do give store credit.  it just means you cannot get the money back.  It would be interesting to know the reasoning behind the change.  Maybe it is related to the fact that they dropped expiration on FCC and want to limit them going forward.

I would like to see royal Caribbean, go back to showing the refundable pricing option on their website.  I hope with this change they do so. (though I doubt they will).

If I had to guess too many people are cancelling later that are not vaccinated or don't like other policies like testing  This is taking cabins away from others who may have booked them if they were available earlier.  So this is probably discouraging people from booking and then cancelling.  Once protocols are changed they know those people will then book so not like it is preventing them from getting actual customers who will actually sale.

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21 minutes ago, Toby said:

I did a mock booking and was offered a refundable fare option.  I was booking a Junior Suite.  I have read refundable fares are not an option for Grand Suites or above.

Which ship did you see this on?

 

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It won't bother me as I don't book anything I won't sail, or it starts off refundable. But I saw a lot of post about people "never sailing RCG again" and it made me wonder what the big deal was. 

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19 hours ago, Baked Alaska said:

Which ship did you see this on?

 

Junior Suites have long had a refundable option.  Full Suites have not, with some minor exceptions such as the UP on Oasis and VP on Voyager class have occasionally come up refundable.  

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8 hours ago, Ampurp85 said:

It won't bother me as I don't book anything I won't sail, or it starts off refundable. But I saw a lot of post about people "never sailing RCG again" and it made me wonder what the big deal was. 

I often wonder how many "I'll never sail with..." people actually follow through with it.

When I used to fly a lot I'd often hear people berating gate agents in airports during delay events and their tirade usually ended with "I'll never fly this...".  I wondered the same thing then. 

I think some people say the words but don't actually walk the walk.  

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12 minutes ago, twangster said:

 

I think some people say the words but don't actually walk the walk.  

Kinda like the people who say "if 'x' wins an election I'm leaving the country". While I know at least a few that have (Literally a workmate left the US for NZ aafter an election) I imainge it is abou t 1 in 100,000 that say it actually follow through.

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8 hours ago, Ampurp85 said:

It won't bother me as I don't book anything I won't sail, or it starts off refundable. But I saw a lot of post about people "never sailing RCG again" and it made me wonder what the big deal was. 

Hopefully they'll follow through. The same people who will complain about NRDs becoming truly non-refundable are the same people who will complain that their beef carpaccio is "too rare" or will occupy pool chairs with their "stuff" at 6:00 a.m. when they don't intend to use those chairs until after lunch (if at all).

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45 minutes ago, twangster said:

I often wonder how many "I'll never sail with..." people actually follow through with it.

When I used to fly a lot I'd often hear people berating gate agents in airports during delay events and their tirade usually ended with "I'll never fly this...".  I wondered the same thing then. 

I think some people say the words but don't actually walk the walk.  

I agree with you. I'm sure the percentage is very, very low of the people who actually follow through on that statement. 

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31 minutes ago, LovetoCruise87 said:

I agree with you. I'm sure the percentage is very, very low of the people who actually follow through on that statement. 

I call it keyboard bravery.  Many comments made on these boards would never be made if the conversation was held face to face

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14 minutes ago, Toby said:

I call it keyboard bravery.  Many comments made on these boards would never be made if the conversation was held face to face

Very true. Same as people coming on here and making a complaint about Royal and never commenting on any of the comments that come after. 

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8 minutes ago, LovetoCruise87 said:

Very true. Same as people coming on here and making a complaint about Royal and never commenting on any of the comments that come after. 

The hit and runners!  I call them the C.C. Malcontents!

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I book our cruise and at the exact same moment I book travel insurance.  My feeling is if you can pay thousands for a cruise ( airfare or parking at the port, Voom UDP, DBP and excursions plus casino $$ if you gamble) the cost of travel insurance is a drop in the bucket.

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