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Onboard credit?


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7 minutes ago, MG728 said:

Ok thank you! It was from the TA so I'm sure that is why I'm not seeing it! 

That would be it.  Usually the TA incentive OBC shows up on the second day of the cruise.  Sometimes there's even a card that gets delivered to your room announcing it, but that's hit or miss.  If it isn't there by day 2, make sure you have something that shows you what the TA was going to give you in writing and you can go ask down at Guest Services.  It's also helpful to know how you would contact your TA while onboard if there are issues with it not showing up.

We've had issues a handful of times but fortunately we use a TA that is very easy to communicate with via email so the follow-up is great.

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