Jill Posted May 25, 2022 Report Share Posted May 25, 2022 We literally booked last minute (this past Saturday). I tried emailing suite concierge but it bounced back. Is this a big deal to be contacted prior? Am I missing important info? I would like to get our dining reservations made but that’s about it. Harmony is the ship. Quote Link to comment Share on other sites More sharing options...
KristiZ Posted May 25, 2022 Report Share Posted May 25, 2022 27 minutes ago, Jill said: We literally booked last minute (this past Saturday). I tried emailing suite concierge but it bounced back. Is this a big deal to be contacted prior? Am I missing important info? I would like to get our dining reservations made but that’s about it. Harmony is the ship. Was the email HA_Concierge01@rccl.com or HA_Concierge02@rccl.com? Those worked once upon a time. Quote Link to comment Share on other sites More sharing options...
Jill Posted May 25, 2022 Author Report Share Posted May 25, 2022 29 minutes ago, KristiZ said: Was the email HA_Concierge01@rccl.com or HA_Concierge02@rccl.com? Those worked once upon a time. I tried the first one. I’ll try the second one. Thanks Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 25, 2022 Report Share Posted May 25, 2022 If you booked last minute you may not be on their list Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted May 25, 2022 Report Share Posted May 25, 2022 I have been in touch multiple times via the 2nd e-mail address since getting my welcome e-mail this past Monday for the same cruise. Junior and Elaine have been excellent in responding to multiple requests so far. Quote Link to comment Share on other sites More sharing options...
Jill Posted May 25, 2022 Author Report Share Posted May 25, 2022 37 minutes ago, OCSC Mike said: I have been in touch multiple times via the 2nd e-mail address since getting my welcome e-mail this past Monday for the same cruise. Junior and Elaine have been excellent in responding to multiple requests so far. Nope no luck. It bounced back for the 02 address too. Quote Link to comment Share on other sites More sharing options...
Jill Posted May 25, 2022 Author Report Share Posted May 25, 2022 Neither email has worked. Can I call myself or do I need to have my TA call? If I call myself, is it just the main number or is there a special suite concierge number? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted May 25, 2022 Report Share Posted May 25, 2022 Are you sure it’s “HA” and not “HM” ? The Genie address is HM so I suspect the Concierge probably is, too. Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted May 25, 2022 Report Share Posted May 25, 2022 Don't know if this will help, probably not. But, this is the email address I used to communicate with my Genie pre-embarkation. It was the Ovation, hence the OV. I'm thinking changing the OV with HM or HA and maybe, just maybe it will work. But, I doubt it. It may be worth a try though: OV_GOTL01@rccl.com Try: HM_GOTLO1@rccl.com OR HA_GOTLO1@rccl.com Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 25, 2022 Report Share Posted May 25, 2022 Harmony is HM About half the ships are the first two letters. The rest are: Harmony - HM Independence - ID Jewel - JW Liberty - LB Navigator - NV Odyssey - OY Quantum - QN Radiance - RD Spectrum - SC Serenade - SN Symphony - SY Voyager - VY Wonder - WN KristiZ and Allen2 1 1 Quote Link to comment Share on other sites More sharing options...
Jill Posted May 25, 2022 Author Report Share Posted May 25, 2022 Ok now I’ll try HM! Lol Quote Link to comment Share on other sites More sharing options...
Jill Posted May 25, 2022 Author Report Share Posted May 25, 2022 HM worked! Already heard back and got all our dinner reservations booked. Thank you everyone! Matt, Pattycruise, WAAAYTOOO and 2 others 4 1 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted May 25, 2022 Report Share Posted May 25, 2022 I totally missed that it said HA or I would have corrected it, sorry. Glad you're all squared away! KristiZ 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted May 25, 2022 Report Share Posted May 25, 2022 Yay ! KristiZ 1 Quote Link to comment Share on other sites More sharing options...
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