Renee Hulagrandma Posted May 17, 2022 Report Share Posted May 17, 2022 Can someone please tell me when they see luggage tags can be printed ? Our cruise is on Saturday and I still see pending... Thanks, Renee Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted May 17, 2022 Report Share Posted May 17, 2022 On your cruise planner on Royal Caribbean's site you should see them in you view more details...Select your EDocs and it should be the last page. You should of received an email with your cruise Docs also. ChessE4 1 Quote Link to comment Share on other sites More sharing options...
Renee Hulagrandma Posted May 17, 2022 Author Report Share Posted May 17, 2022 Still saying I have no documents at this time for May 21 cruise. Should I be concerned ? I have completed check in except for the health questionnaire to be done on Friday. Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted May 17, 2022 Report Share Posted May 17, 2022 3 hours ago, Renee Hulagrandma said: Still saying I have no documents at this time for May 21 cruise. Should I be concerned ? I have completed check in except for the health questionnaire to be done on Friday. If you don't have a Travel Agent (TA), I'd call Royal. If you have a cell phone, perhaps download a new version of the App (for Set Sail Pass). We were allowed to print Set Sail passes as soon as we checked in with the App. As long as you have the set sail pass, you can have luggage tags filled out by the Porter. I prefer to have my own tags, though, which our TA provides. Iff you can't get a Set Sail Pass, then it is really important to clear up your check-in with TA/Royal. JennyB 1 Quote Link to comment Share on other sites More sharing options...
KristiZ Posted May 17, 2022 Report Share Posted May 17, 2022 Also check via a computer on the actual Royal website instead of the app -- sometimes you can access things in one place but not the other for whatever reason. Good luck! arturoperez85 1 Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted May 17, 2022 Report Share Posted May 17, 2022 48 minutes ago, KristiZ said: Also check via a computer on the actual Royal website instead of the app -- sometimes you can access things in one place but not the other for whatever reason. Good luck! Also, try using different web browsers. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
Vancity Cruiser Posted May 17, 2022 Report Share Posted May 17, 2022 As long as you have your set sail pass I wouldn't be too concerned. The porters will have tags when you drop your bags off. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
RWDW1204 Posted May 17, 2022 Report Share Posted May 17, 2022 Try checking your spam folder. We had one go there long time ago. Quote Link to comment Share on other sites More sharing options...
Renee Hulagrandma Posted May 18, 2022 Author Report Share Posted May 18, 2022 Thanks I phoned Royal, I was told this glitch happens because I have EZAir on the booking. They have sent message to Resolution Team to release cruise docs. Anyway I have my SetSail Pass, if anything I can get luggage tags from the porters. Pattycruise, Larry Muster and KristiZ 2 1 Quote Link to comment Share on other sites More sharing options...
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