email from Royal - Vaccination Status - date format error

[EJK]

Twice now I have received an email from Royal Caribbean requesting vaccination status prior to sailing (sail date 6/30).  Both times I tried to fill it out but their date field does not accept any date - even their own prefilled sailing date results in an error message after trying to submit! I tried all types of date formats, nothing works.  It is a no reply email address so responding does nothing.  I am not going to wait on hold for 2 hours for this. 

Any one else get this email and have similar issues?

[AspiringCruisePlanner]

I'd try a different browser.  Coding for webpages works for some browsers and not others.  Form fields are a big one.  What browser are you using?

[twangster]

This URL 

https://www.royalcaribbean.com/resources/vaccination-form

uses Month / Day / Year

 

As an example, for Dec 15, 1943 that would be

[EJK]

1 hour ago, AspiringCruisePlanner said:

I'd try a different browser.  Coding for webpages works for some browsers and not others.  Form fields are a big one.  What browser are you using?

Good idea - I am on a Mac.  Will try pc. 

[EJK]

1 hour ago, twangster said:

This URL 

https://www.royalcaribbean.com/resources/vaccination-form

uses Month / Day / Year

 

As an example, for Dec 15, 1943 that would be

Yup, tried that too. Thanks for trying to help  

[AlohaLivin]

13 minutes ago, EJK said:

Good idea - I am on a Mac.  Will try pc. 

Checking a different IOS is good, but as mentioned earlier also try different browsers, they can vary wildly on how they deal with forms and data (try Chrome, Firefox, etc.). 
 

[EJK]

1 hour ago, AspiringCruisePlanner said:

I'd try a different browser.  Coding for webpages works for some browsers and not others.  Form fields are a big one.  What browser are you using?

Genius - this worked! I tried it on my pc using chrome and it worked. Thanks!

[AspiringCruisePlanner]

Happy to help!