Matt F Posted May 4, 2022 Report Share Posted May 4, 2022 We purchased the cruise protection through Royal (before I knew that it kinda sucks). We unfortunately need to cancel our cruise due to medical issue for one of our family members, which does not qualify for 100% refund. So we're assuming that we will get the 90% of the cancellation fee in the form of FCC. Does anyone have experience with this scenario and know how long it takes to get the cruise credit from the insurance company. We're hoping to be able to rebook using the FCC within two weeks of our cancelled trip. Quote Link to comment Share on other sites More sharing options...
Matt Posted May 4, 2022 Report Share Posted May 4, 2022 Are you before or after final payment date? Quote Link to comment Share on other sites More sharing options...
Matt F Posted May 4, 2022 Author Report Share Posted May 4, 2022 after final payment date, we have 4 cabins all paid in full. Quote Link to comment Share on other sites More sharing options...
Matt F Posted May 4, 2022 Author Report Share Posted May 4, 2022 Thanks Matt. I got my answer after calling the insurance company. They process claims within 21 business days after they receive all the required documents. Matt 1 Quote Link to comment Share on other sites More sharing options...
jmoore09 Posted September 28, 2022 Report Share Posted September 28, 2022 How long did it take to process the claim and get your credits? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.