BesaidCruiser Posted April 22, 2022 Report Share Posted April 22, 2022 Here is the reason why i need a Official E-Mail adress of RC. A few Days ago a talked to RC in Germany because we booked a Transfer from London Gatwick to Southhampton Port. We arrive at 4th of June and go to the Ship 5th June. First they booked us a Transfer to the Ship. A few days ago, i called them, cause i wanted to know the arrival time at the ship, for online check in. Then they told me, the Transport to ship was Canceld. (They did not contact me) Then they said, "of course we can help you, we could pick you up in London and bring you to the ship." Now they gave me a link of extern Taxi services, that shall i book on my own. I already paid for the Shuttle, i get the Money back but i am so .... freaking out. (I know what most of you think, "use a Travel Agent", over here in Europe Travel Agents cost me a lot of Money, you pay a regular price plus their work money. Thanks for all of you for your help Quote Link to comment Share on other sites More sharing options...
Spang1974 Posted April 22, 2022 Report Share Posted April 22, 2022 You can always use their UK email address : royalcustomerserviceuk@rccl.com . But they are taking about 2 weeks to respond it is quicker if you use the online chat feature on their UK Contact Us page: https://www.royalcaribbean.com/gbr/en/resources/contact-us . Here is the contact us page in Germany: https://www.royalcaribbean.com/deu/de/resources/contact-us Hope that helps Quote Link to comment Share on other sites More sharing options...
BesaidCruiser Posted April 22, 2022 Author Report Share Posted April 22, 2022 Didn`t helped my at all, this ae just the same contacts i already had. But anyway thanks. Quote Link to comment Share on other sites More sharing options...
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