Vaccine proof - lost card

[Derrick8776]

My wife lost her vaccine card but we have a picture of the front and back on our phones.  And we also have the digital QR code.  Will that be enough to board the ship?  I get confusing answers online and I got 2 different answers when I called customer care.  Thank you in advance!

[SpeedNoodles]

I would do everything I could to replace the card.  Call your county health department.  I believe they require the physical card.

[Matt]

You're going to need the physical card, so contact your county health department (or similar agency) about a replacement.

[Riley]

If you got your vaccines at  a Walgreens or CVS they can look up your profile and fill out a new card.

[fishernrex]

I lost my physical card and have a printout from the hospital where I received it and that's been accepted on 6 cruises.  

[Derrick8776]

55 minutes ago, fishernrex said:

I lost my physical card and have a printout from the hospital where I received it and that's been accepted on 6 cruises.  

Was is a printout of the actual card (front and back)? Because we have that saved as images on our phone.

 

 

[fishernrex]

@Derrick8776(From Florida so not sure what your state provides, but it's just a photo copy of the "Florida SHOTS" printout.  It lists my name, vax type, date, lot #, state IMM# (whatever that is??) on the printout.  I'm not sure if a photo on your phone would suffice.  

[Matt F]

On my last sailing I used the California Digital Vaccination Record printed out with no problem. I had the CDC cards as backup.

Official policy from Royal Caribbean below: 

Royal Caribbean will accept one of three forms of documentation on boarding day.

1. The physical vaccination record issued by the country’s health authority that administered the vaccination (e.g., U.S. CDC’s Vaccination Record Card). Royal Caribbean will accept an original vaccine card that has been laminated.

2. Electronic vaccination records where country policy requires the use of electronic documentation via app or health agency site (e.g. UK NHS App, NHS Certificate, Israel Green Pass, EU Digital COVID Certificate)

3. A letter from the guest’s medical provider that administered the vaccination, which meets the following criteria: 

The Proof of Vaccination must include the name of the vaccinated person matching the registered cruise guest with date of birth (DoB), the dates of the completed vaccination cycle, the administering physical or medical services provider, and the manufacturer of the vaccine issued. 
The full vaccination cycle must be completed be completed at least 14 days before your sail date (e.g., received the second dose in a two-dose series such as Pfizer or Moderna or a single dose of J&J). 
The vaccine is recognized and approved by the U.S. Food and Drug Administration (U.S. FDA) and/or the World Health Organization (WHO).
All vaccinated guests should be sure to travel with one of these at all times — not only while boarding, but whenever going ashore in public ports, as businesses in some countries may require proof of vaccination to enter.

If you do not have any of the above, Royal Caribbean can work with you to verify your vaccine status if you are able to provide the following:

A digital image of the original vaccination record card on your phone; or an image of the card uploaded to the Royal Caribbean app;  or a photocopy of the original card
Confirmation emails or letters for an administered vaccine from a health provider, government agency or pharmacy (must show record of both shots administered)
Please note however that these documents may not suffice at ports of calls that require proof of vaccination to enter certain businesses.

Source: https://www.royalcaribbean.com/faq/questions/what-documents-are-accepted-as-proof-of-vaccination

[Allen2]

First two shots at County Health department.  Booster at CVS.  Wife misplaced her card - CVS had record of everything and replaced!  Easy, quick.  Also got second booster at CVS!