Leighq Posted March 24, 2022 Report Share Posted March 24, 2022 I swear the app is the most not user friendly and now it’s not showing anything on my itinerary. This makes me nervous and what is wrong with this one! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted March 24, 2022 Report Share Posted March 24, 2022 When is your cruise? Royal Caribbean doesnt load info into the app until very close to sailing. Quote Link to comment Share on other sites More sharing options...
Vancity Cruiser Posted March 24, 2022 Report Share Posted March 24, 2022 9 minutes ago, Matt said: When is your cruise? Royal Caribbean doesnt load info into the app until very close to sailing. I cruise in 30 days on Radiance and it is not even ‘supported’ by the app Quote Link to comment Share on other sites More sharing options...
Leighq Posted March 24, 2022 Author Report Share Posted March 24, 2022 I cruise tomorrow on the wonder it was there until today yet my purchase history has everything and my calendar on the web not the app from hell. Vancity Cruiser 1 Quote Link to comment Share on other sites More sharing options...
YouthD Posted March 24, 2022 Report Share Posted March 24, 2022 Have you tried uninstalling the app and reinstalling it? Make sure you delete all the data as well. Quote Link to comment Share on other sites More sharing options...
Leighq Posted March 24, 2022 Author Report Share Posted March 24, 2022 Did the un install and still 0 reservations showing up out of my 10 Quote Link to comment Share on other sites More sharing options...
ihaoan Posted March 27, 2022 Report Share Posted March 27, 2022 My app experience varied using 2 different phones. I keep the app updated on both phones but the app on one phone stopped showing food menus, while the app on the other phone still showed them. I uninstalled and re-installed the app on the phone that had quit showing the menus, and they came back. Strange but true. Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted March 27, 2022 Report Share Posted March 27, 2022 I'm starting to believe that the only side of Royal that works as expected is the actual cruise/ship side of things, which is the most important part, I believe. Can't trust THEIR phone answerers to provide factual/correct information, IT (both the website and the mobile App.) seems to be under maint. or down or have glitches far too often. The good side, The more experienced you become as a cruiser, the less you need the phone answerers, and IT (well, somewhat, IT) Kathleen 1 Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted March 27, 2022 Report Share Posted March 27, 2022 11 hours ago, jay1021 said: I'm starting to believe that the only side of Royal that works as expected is the actual cruise/ship side of things, which is the most important part, I believe. I agree with this. The onboard experience is where the company really excels. Kathleen and Moby Dick 2 Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted March 27, 2022 Report Share Posted March 27, 2022 I'm looking at my Royal App right now. It says the ship's time is 9:37 AM, it's 12:47 PM here in Central Time Zone. I believe Seattle is in the Pacific Time Zone would would be a 2 hour difference. It's not only off by an hour but it's of by an hour and 10 minutes. I just checked again and it's off by exactly an hour now. BTW, the cruise ship mapper shows the Ovation as being in Seattle. Quote Link to comment Share on other sites More sharing options...
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