CruisePirate Posted December 13, 2021 Report Share Posted December 13, 2021 Just received my credit card statement and found not all of my cruise planner purchases made on 11/23 have posted. Charges made in the morning of 11/23 are there, charges made in the evening of 11/23 are not there. I got email alerts from my bank for everything as the charges were made. Everything is showing up in my purchase history and in my calendar. Charges in the morning of 11/23 are showing purchased on 11/23. These charges are posted on my credit card. Charges in the evening of 11/23 are showing purchased on 11/24. These charges are not posted on my credit card with nothing pending. Is Royal really 19 days behind in processing credit card charge transactions? Sweety and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 13, 2021 Report Share Posted December 13, 2021 All I can say is.....YIPPEE !!! Baked Alaska, Sweety and teddy 3 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted December 13, 2021 Report Share Posted December 13, 2021 You got the ultimate Intern Special! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
CGTLH Posted December 13, 2021 Report Share Posted December 13, 2021 Wonder if a reverse of what I've had happen in the past occured. When a refund was supposed to be issued it was applied towards the balance for the reservation. Process for the reverse would be the reservation has the charge applied to it increasing the fare. Similar to when OBC is removed from a booking and a Cruise Planner purchase had it already applied. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted December 13, 2021 Report Share Posted December 13, 2021 We had one purchase hit the card correctly. We had two other purchases show up in the pending charges online for the account and sit there for a little over a week. They have since disappeared from the pending charges without showing up as completed transactions. As noted by @CruisingIsLikeCrackthey're still in the CP calendar and show up as transactions in the order history. I have made screen captures of the appropriate pages to assure we get what we ordered at no worse than the expected price. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
CruisePirate Posted December 13, 2021 Author Report Share Posted December 13, 2021 1 hour ago, CGTLH said: Wonder if a reverse of what I've had happen in the past occured. When a refund was supposed to be issued it was applied towards the balance for the reservation. Process for the reverse would be the reservation has the charge applied to it increasing the fare. Similar to when OBC is removed from a booking and a Cruise Planner purchase had it already applied. Final payment has already been made and no change to the OBC credit we have. Quote Link to comment Share on other sites More sharing options...
CruisePirate Posted December 13, 2021 Author Report Share Posted December 13, 2021 1 hour ago, HeWhoWaits said: We had one purchase hit the card correctly. We had two other purchases show up in the pending charges online for the account and sit there for a little over a week. They have since disappeared from the pending charges without showing up as completed transactions. As noted by @CruisingIsLikeCrackthey're still in the CP calendar and show up as transactions in the order history. I have made screen captures of the appropriate pages to assure we get what we ordered at no worse than the expected price. So it looks like I'm not the only one this is happening to... Quote Link to comment Share on other sites More sharing options...
mrspeachykeen Posted December 15, 2021 Report Share Posted December 15, 2021 We had the same thing happen. I called and told them that our pending charges have dropped off, but they said that it appears we had paid for all our purchases. I have the email confirmation and screenshots just in case. Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted December 20, 2021 Report Share Posted December 20, 2021 On 12/13/2021 at 12:27 PM, HeWhoWaits said: We had one purchase hit the card correctly. We had two other purchases show up in the pending charges online for the account and sit there for a little over a week. They have since disappeared from the pending charges without showing up as completed transactions. As noted by @CruisingIsLikeCrackthey're still in the CP calendar and show up as transactions in the order history. I have made screen captures of the appropriate pages to assure we get what we ordered at no worse than the expected price. The two missing items have now returned to the pending charges section of our account (not there yesterday, listed as pending at 1:23 a.m. this morning). Looks like the stuff was only free for one month. Edit: Update - the money really did leave the account yesterday evening. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
CruisePirate Posted December 21, 2021 Author Report Share Posted December 21, 2021 The three missing charges posted yesterday. So in the end we paid for everything and Royal "gave" me the opportunity to pay for all my cruise planner purchases over two statement periods WAAAYTOOO and Baked Alaska 2 Quote Link to comment Share on other sites More sharing options...
Vlad Posted November 15, 2023 Report Share Posted November 15, 2023 On 12/20/2021 at 11:23 AM, HeWhoWaits said: The two missing items have now returned to the pending charges section of our account (not there yesterday, listed as pending at 1:23 a.m. this morning). Looks like the stuff was only free for one month. Edit: Update - the money really did leave the account yesterday evening. Looks like the problem is back after 2 yrs. Same thing happened to me this black Friday sales. Purchased on the 8th of November. All good, have email and everything. Now pending charges disappeared. Hopefully, they will figure it out. Don't want to loose all reservations. Quote Link to comment Share on other sites More sharing options...
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