SimGuy Posted November 6, 2021 Report Share Posted November 6, 2021 Does RCCL send you an email link to this the day prior to cruise? cruisellama 1 Quote Link to comment Share on other sites More sharing options...
teddy Posted November 6, 2021 Report Share Posted November 6, 2021 We received emails and notifications on our phones when the questionnaire was available. We received them 24 hours prior to boarding. I checked the app 26 hours prior and it told me to wait and I would be notified when it was time (I’m paraphrasing…I don’t remember the exact wording). SimGuy and cruisellama 2 Quote Link to comment Share on other sites More sharing options...
twangster Posted November 6, 2021 Report Share Posted November 6, 2021 They will email a reminder that it is time to answer the health questions but you can't actually access them in the app until you are less than 24 hours from your actual arrival appointment time. In the app go to the check in area where you'll find the health questions as the final step in the check in process. MaryCS62, rjac and cruisellama 1 2 Quote Link to comment Share on other sites More sharing options...
SimGuy Posted November 6, 2021 Author Report Share Posted November 6, 2021 Also, noticed that the app still wants me to upload a photo of my vax card, which I already did on the website. Do I need to do that again, only this time on the app? Quote Link to comment Share on other sites More sharing options...
twangster Posted November 6, 2021 Report Share Posted November 6, 2021 18 minutes ago, SimGuy said: Also, noticed that the app still wants me to upload a photo of my vax card, which I already did on the website. Do I need to do that again, only this time on the app? The vax card upload remains a work in progress. I've seen it disappear then reappear in the app. I've only used my phone to upload vax card pics so I can't address your scenario but I wouldn't worry too much about it, it takes 30 seconds for them to do it in the terminal. SimGuy 1 Quote Link to comment Share on other sites More sharing options...
BrianB Posted November 6, 2021 Report Share Posted November 6, 2021 I think the health questionnaire and the vaccination card uploading on the app are still works in progress. Sometimes I can access the health questionnaire and submit it without a problem…but most times, either I can’t access it or it won’t let me submit it. I usually end up answering the questions at the port. No problem, takes less than a minute. Also, some check-ins ask for a photo of the card…some don’t. Remember…….even if you successfully upload a photo of the vaccination card, you must still present the physical card at the port!…where they take a photo of it. SimGuy 1 Quote Link to comment Share on other sites More sharing options...
DJsMrs Posted November 6, 2021 Report Share Posted November 6, 2021 Does anyone know how it works getting kids (under 12) tested at port? Do they schedule you based on arrival time? Do we need to book something? Quote Link to comment Share on other sites More sharing options...
Matt Posted November 6, 2021 Report Share Posted November 6, 2021 32 minutes ago, DJsMrs said: Does anyone know how it works getting kids (under 12) tested at port? Do they schedule you based on arrival time? Do we need to book something? You need to preregister them. You should get an email with that info closer to sailing. Here's my experience: https://www.royalcaribbeanblog.com/2021/10/12/what-its-go-cruise-unvaccinated-kids-right-now DJsMrs 1 Quote Link to comment Share on other sites More sharing options...
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