Jayne Posted October 31, 2021 Report Share Posted October 31, 2021 Since Royal Caribbean changed the cruise planner layout I cannot find where to cancel an excursion reservation. Anyone who can help please? Thank you Quote Link to comment Share on other sites More sharing options...
Jim D Posted October 31, 2021 Report Share Posted October 31, 2021 Go to your calendar, scroll down to that day. And listed under the excursion is a button to modify or cancel. YOLO and ChessE4 2 Quote Link to comment Share on other sites More sharing options...
Jim D Posted October 31, 2021 Report Share Posted October 31, 2021 36 minutes ago, Jayne said: Since Royal Caribbean changed the cruise planner layout I cannot find where to cancel an excursion reservation. Anyone who can help please? Thank you Let me know if that doesn’t help. I’ve had to cancel a bunch. Quote Link to comment Share on other sites More sharing options...
YOLO Posted October 31, 2021 Report Share Posted October 31, 2021 Speaking of the Cruise Planner, I have 4 cruises booked. Three of them look like what I always remember, and one of them says "My Royal Cruise". Is this one the new planner and is this what I can expect going forward? Quote Link to comment Share on other sites More sharing options...
whitsmom Posted November 3, 2021 Report Share Posted November 3, 2021 On 10/31/2021 at 10:29 AM, YOLO said: Speaking of the Cruise Planner, I have 4 cruises booked. Three of them look like what I always remember, and one of them says "My Royal Cruise". Is this one the new planner and is this what I can expect going forward? My July Harmony cruise is the new cruise planner but my August Jewel is still the old format. MamaShark, WAAAYTOOO and YOLO 2 1 Quote Link to comment Share on other sites More sharing options...
cruiserccl Posted November 3, 2021 Report Share Posted November 3, 2021 On 10/31/2021 at 9:45 AM, Jim D said: Go to your calendar, scroll down to that day. And listed under the excursion is a button to modify or cancel. Very new to RCCL...but is this from the new Cruise Planner or the old? Quote Link to comment Share on other sites More sharing options...
YOLO Posted November 9, 2021 Report Share Posted November 9, 2021 On 11/3/2021 at 3:41 PM, cruiserccl said: Very new to RCCL...but is this from the new Cruise Planner or the old? My guess is new. cruiserccl 1 Quote Link to comment Share on other sites More sharing options...
cruiserccl Posted November 9, 2021 Report Share Posted November 9, 2021 3 hours ago, YOLO said: My guess is new. Thanks! This is what I see and I was wondering why not everyone has the same system when they log in. Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted November 9, 2021 Report Share Posted November 9, 2021 My Royal Cruise is the NEW planner format...but is still not available on certain ships. I believe Royal is integrating this new planner ship by ship over time. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted November 9, 2021 Report Share Posted November 9, 2021 Funny thing is I can't decide what style I like better...the old or the new! Each has something to offer but I suppose we all have to get used to the new style since it won't be long that the old...tried and true version...will disappear for good! I suppose booking more cruises will help, no??? Quote Link to comment Share on other sites More sharing options...
RCLRING Posted November 10, 2021 Report Share Posted November 10, 2021 On 10/31/2021 at 9:45 AM, Jim D said: Let me know if that doesn’t help. I’ve had to cancel a bunch. Did you ever have problem getting the refund? I canceled an excursion and they took money out of the fully paid CRUISE FARE for the refund and later email me I have a balance due… Some idiot working there… Quote Link to comment Share on other sites More sharing options...
YOLO Posted November 24, 2021 Report Share Posted November 24, 2021 On 11/9/2021 at 1:07 PM, PPPJJ-GCVAB said: My Royal Cruise is the NEW planner format...but is still not available on certain ships. I believe Royal is integrating this new planner ship by ship over time. Yeah, I guess I need to stop calling it the Cruise Planner and instead call it My Royal Cruise. Boy that seems weird and I don't like it. But I keep confusing the heck out of my friends sailing with us. They don't know what I am talking about when I say there is a Cruise Planner 55% off sale. They think I am talking about booking another cruise! WAAAYTOOO and PPPJJ-GCVAB 2 Quote Link to comment Share on other sites More sharing options...
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