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Why aren't there any Royal Up emails sent out for the 2 current upcoming cruises that I am booked on?


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I personally never got an email for my sailing.  However, people in the facebook group I'm in said they had gotten an email so I googled royal up and found the webpage.  I entered my last name and reservation # and did in fact have royal up offers.  Not sure how they choose who gets emails and who doesn't...

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For the longest time I could never get any Royal marketing emails.  I gave up trying to fix that.  I'd get emails about my cruise like changes to the itinerary, reminders to check in, etc. but never when there is a sale or any marketing.

Then all that changed and now I get two emails for everything.  Oh well.

Try the URL that @AshleyDillo posted.

Be aware if you booked through certain online travel companies or big warehouse retailers some don't participate in RoyalUp.  It's something about the wholesale rates they contract.  So if you booked through a company like that there is no RoyalUp.   

 

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