teddy Posted September 26, 2021 Report Share Posted September 26, 2021 10 minutes ago, SpeedNoodles said: Problems would be solved if everyone just switched to Android phones. Just sayin'. At one point when I upgraded phones, I considered going Android, but the phone guy told me that most people he saw change platforms ended up going back. I have an Android based Fire tablet that I struggle with….I recently got an iPad mini and all is well again SemperMom, Pooch and barbeyg 2 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 29 minutes ago, teddy said: The friend I was texting onboard with my iPhone has a Galaxy 10+ This is really puzzling me. From experience and from Google searches, I can see that I can only send messages to other iOS users via WiFi. So how did your friend get your text on their Galaxy 10+ Quote Link to comment Share on other sites More sharing options...
MuttMutt Posted September 26, 2021 Report Share Posted September 26, 2021 I am on android using Google fi for service. For quite a few years even before Google fi I have been able to text or call over wifi. For a while now I have been using Signal https://www.signal.org/ and have been able to set it up to work on devices with no service or sim card. But on a device with service it drops in and works for sms and mms messages from anyone. I don't use what's app because it's already been showed that someone had keys to the back end and can read anything they want. Quote Link to comment Share on other sites More sharing options...
teddy Posted September 26, 2021 Report Share Posted September 26, 2021 3 minutes ago, PG Cruiser said: This is really puzzling me. From experience and from Google searches, I can see that I can only send messages to other iOS users via WiFi. So how did your friend get your text on their Galaxy 10+ Not sure. I never realized it wasn’t a normal thing until I read this thread. It’s a group text with three of us…two iPhones and one Android. Maybe that has something to do with it Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 8 minutes ago, teddy said: It’s a group text with three of us…two iPhones and one Android. Maybe that has something to do with it I've tried group messaging via Wifi before, it doesn't work too, not when there is even one non-iOS user Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 I tried it just now... it didn't work Quote Link to comment Share on other sites More sharing options...
teddy Posted September 26, 2021 Report Share Posted September 26, 2021 7 minutes ago, PG Cruiser said: I've tried group messaging via Wifi before, it doesn't work too, not when there is even one non-iOS user Sent this from CocoCay DL is the one with the Galaxy Quote Link to comment Share on other sites More sharing options...
levib2 Posted September 26, 2021 Author Report Share Posted September 26, 2021 Been reading through a conversation I had awhile ago with RC stating the same as below which is on their site:The Voom Surf Voyage Package keeps you connected with friends and family all cruise long with 24 hour access. Text on messenger services, browse the web and send emails with VOOM high speed internet. I don't think we can text as usual by just hitting the text button on our phones when aboard the ship. Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 Look... your cellular service was on. Hope you did not incur roaming charges Quote Link to comment Share on other sites More sharing options...
teddy Posted September 26, 2021 Report Share Posted September 26, 2021 That’s the current state of my phone. I scrolled up on the messages and took a screen shot of those texts at 7:00 tonight SemperMom 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 2 minutes ago, teddy said: That’s the current state of my phone. I scrolled up on the messages and took a screen shot of those texts at 7:00 tonight Ha ha... I give up. I will let the experts handle this SemperMom and teddy 2 Quote Link to comment Share on other sites More sharing options...
teddy Posted September 26, 2021 Report Share Posted September 26, 2021 I didn’t take the screenshot while in CocoCay. If I had, then it would show the airplane mode icon Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 26, 2021 Report Share Posted September 26, 2021 Have to say I feel less clueless seeing others having issues too. SemperMom 1 Quote Link to comment Share on other sites More sharing options...
teddy Posted September 26, 2021 Report Share Posted September 26, 2021 @PG Cruiser I hope I didn’t come across as arrogant. It wasn’t my intention at all Sometimes the typed word is less communicative than face to face. Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 26, 2021 Report Share Posted September 26, 2021 10 minutes ago, teddy said: @PG Cruiser I hope I didn’t come across as arrogant. It wasn’t my intention at all Sometimes the typed word is less communicative than face to face. No no no... I somehow knew we were all figuring this out together. SemperMom and teddy 2 Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 26, 2021 Report Share Posted September 26, 2021 And have “we” figured it out? Don’t wanna miss it! SemperMom 1 Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 27, 2021 Report Share Posted September 27, 2021 https://www.techyuga.com/iphone-cant-send-or-receive-texts/ If your messages aren’t going to non-iPhone users, you have to make sure that MMS and SMS are both on. Apple first uses iMessage. Those won’t go to non-Apple products. So, in Settings, Messages, scroll down. Make sure that Send as SMS is toggled on, then MMS Messaging and Group Messaging below that are also toggled on. You may have to do a hard reboot for this to take affect. I get messages from all products while on the ship and on Airplane Mode, Wifi turned on, with no issues. Hope this helps. The article above gives some info too. SemperMom 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 27, 2021 Report Share Posted September 27, 2021 I checked my settings and they were all in the on position before I tried, SMS, MMS, Group Messaging all on. Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 27, 2021 Report Share Posted September 27, 2021 4 minutes ago, Pooch said: I checked my settings and they were all in the on position before I tried, SMS, MMS, Group Messaging all on. I’m sorry. I am at a loss then. Is there an Apple store near you? Those guys are great with resolving issues. Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 27, 2021 Report Share Posted September 27, 2021 One other thought just came to mind. I use wifi calling all the time because we live out in the boonies near the Smoky Mtns and don’t get a signal here. Have you ever activated wifi calling with your carrier? Maybe that’s why mine works? Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 I GOT IT!!! I had to turn on "WiFi Calling" under the Setting > Cellular menu. My Android user friend got my text and texted back. barbeyg and teddy 2 Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 27, 2021 Report Share Posted September 27, 2021 PG Cruiser, glad you got yours to work! The only other thing I found was to do the following, if that doesn’t work for you, Pooch: Reset Network Settings You can also try resetting the network settings if your iPhone not receiving texts for Android. Generally, faulty network settings can cause this error and you may need to reset it to default to solve the error. You can reset the network settings by going to Settings > General > Reset > Reset Network Settings > Enter your passcode and the network settings will be reset to default. Quote Link to comment Share on other sites More sharing options...
teddy Posted September 27, 2021 Report Share Posted September 27, 2021 Awesome!!!!! Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 11 minutes ago, barbeyg said: Have you ever activated wifi calling with your carrier? Maybe that’s why mine works? I read this after I figured it out. It was good to get a confirmation I was on the right track barbeyg, teddy and WAAAYTOOO 1 2 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 Check this out: https://support.apple.com/en-us/HT204065 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 4 minutes ago, teddy said: Awesome!!!!! So... is WiFi Calling ON on your iPhone? Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 11 hours ago, Matt said: Before you leave home, turn on Wifi Calling on your phone. And of course, @Matt gave the answer early on in this thread! Lesson learned: Pay attention to Matt's advice! teddy and barbeyg 2 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted September 27, 2021 Report Share Posted September 27, 2021 1 hour ago, levib2 said: Been reading through a conversation I had awhile ago with RC stating the same as below which is on their site:The Voom Surf Voyage Package keeps you connected with friends and family all cruise long with 24 hour access. Text on messenger services, browse the web and send emails with VOOM high speed internet. I don't think we can text as usual by just hitting the text button on our phones when aboard the ship. Incorrect. I do it every time. My android phone is WiFi call enabled and I can make regular phone calls and text as normal when hooked up to Voom (on airplane mode). teddy 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 4 minutes ago, SpeedNoodles said: Incorrect. I do it every time. My android phone is WiFi call enabled and I can make regular phone calls and text as normal when hooked up to Voom (on airplane mode). This iPhone user is now on the same page with you... ha ha SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 27, 2021 Report Share Posted September 27, 2021 3 minutes ago, SpeedNoodles said: Incorrect. I do it every time. My android phone is WiFi call enabled and I can make regular phone calls and text as normal when hooked up to Voom (on airplane mode). Same with iPhones. I’ve had several calls come thru before, and texted with no issue. SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 1 hour ago, Pooch said: And have “we” figured it out? Don’t wanna miss it! Have you tried it yet - turning WiFi calling ON? Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 27, 2021 Report Share Posted September 27, 2021 Yes!!!!! WiFi calling did it!! You all are too smart teddy and SpeedNoodles 1 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 8 minutes ago, Pooch said: Yes!!!!! WiFi calling did it!! You all are too smart It was a team effort. I hope the original posters don't mind that we hijacked their thread with "tech support" LOL teddy, Pooch and SemperMom 2 1 Quote Link to comment Share on other sites More sharing options...
levib2 Posted September 27, 2021 Author Report Share Posted September 27, 2021 (edited) No problem PG Cruiser...Loved the help. Tried it this morning with my Galaxy Note 10 Plus 2 ways: 1. Leaving airplane mode off, wifi only on....Text did not go through 2. Leaving airplane mode off, wifi AND wifi calling on...Text went through. So onboard I guess using #2 is the answer. Thanks everyone! Forgot to say that if I put wifi calling on without wifi also (airplane mode on) the text will not go thorough. Edited September 27, 2021 by levib2 forgot something Quote Link to comment Share on other sites More sharing options...
spellman Posted September 27, 2021 Report Share Posted September 27, 2021 Just seen this thread..I'm an mobility consultant so have dabbled in this quite a lot. WiFi calling can be used to make/receive texts and calls over Voom internet but note this feature is both phone model, AND network service provider dependent. Check with your network and test on your home WiFi before leaving. Apple iMessage can also use a WiFi connection to send/receive texts and calls but only to other iPhone users. This is NOT dependent on your network service provider supporting WiFi calling. You can use the RCI SmartPhone app to send text messages to other passengers who also have the RCI SmartPHone app via the on-board WiFi without purchasing the full Voom package. As others have stated, it's $2 per person per day. The only downside I found to this is that it doesn't use the notification feature of the phone, you need to have the app open to see if you have new messages, so not as convenient as native messaging using WhatsApp etc. Other smartphone messaging apps work well for messaging and voice calls but need the Voom package of course (I've used WhatsApp, Telegram, Google messaging) It's relatively trivial to purchase one Voom package and share it across a family sharing a cabin. Windows laptops and Android phone have features where you can setup your own hotspot for your family to us, and piggyback of one single Voom plan Hope this helps Cheers Neil Quote Link to comment Share on other sites More sharing options...
teddy Posted September 27, 2021 Report Share Posted September 27, 2021 10 hours ago, PG Cruiser said: So... is WiFi Calling ON on your iPhone? Yes. I’m sorry this fact didn’t dawn on me. I was looking at my phone’s settings but this one simple thing eluded me since it’s always on here at home. I’m glad you are all set for your next cruise. Quote Link to comment Share on other sites More sharing options...
mathbees Posted September 27, 2021 Report Share Posted September 27, 2021 10 hours ago, PG Cruiser said: I had to turn on "WiFi Calling" under the Setting > Cellular menu. My Android user friend got my text and texted back. I was just getting ready to post this. As it happens I have both an iPhone 12 (personal) and a Galaxy S-10 (work). In both cases, to use the wifi for messaging, the WIFI Calling has to be on. iPhone: Settings -> Phone -> Wi-Fi Calling Galaxy: Settings (gear) -> Connections -> Wi-Fi Calling Pooch 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 27, 2021 Report Share Posted September 27, 2021 Since we are on the topic, is the a reason or concern that would necessitate turning WiFi calling off? Does my carrier (Verizon) charge a fee to use it? WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 29 minutes ago, mathbees said: I was just getting ready to post this. As it happens I have both an iPhone 12 (personal) and a Galaxy S-10 (work). In both cases, to use the wifi for messaging, the WIFI Calling has to be on. iPhone: Settings -> Phone -> Wi-Fi Calling Galaxy: Settings (gear) -> Connections -> Wi-Fi Calling I'm very happy with the outcome of the discussions on this thread. If people encounter this situation, they'd know what to do. (I myself am not good with "under the hood" stuff on my devices) Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted September 27, 2021 Report Share Posted September 27, 2021 3 minutes ago, Pooch said: Since we are on the topic, is the a reason or concern that would necessitate turning WiFi calling off? Does my carrier (Verizon) charge a fee to use it? I don't think so. It's sort of a back up for when the cellular signal is weak Pooch 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.