LifesEz Posted September 22, 2021 Report Share Posted September 22, 2021 Please fill out those Post Cruise Surveys with names and what made them special. Apparently, with the restart, there are a ton of move up opportunities. Every survey is read and scored, giving the crew mentioned a point every time they are given a positive review. So help out those crew members that made your cruise special. I carried around an index card and pen, making sure to write down names, department, and action during my 4 weeks. The list is very long, but I will be giving many crew members 4 points, 1 across each survey, with details. They added to making our cruise so special, the least I can do is repay them by taking a few minutes to help them. Neesa, SpeedNoodles, WesKinetic and 8 others 7 4 Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted September 22, 2021 Report Share Posted September 22, 2021 I agree. On our next cruise I plan on using my camera phone to document the superior service we receive. PPPJJ-GCVAB, LifesEz and CruiseGus 3 Quote Link to comment Share on other sites More sharing options...
LifesEz Posted September 22, 2021 Author Report Share Posted September 22, 2021 30 minutes ago, ChessE4 said: I agree. On our next cruise I plan on using my camera phone to document the superior service we receive. Yes, I often took pictures of them with us, making sure their name tag showed. It helps when the memory fades a few days after the cruise. Just downloaded my iPhone pictures from my phone. Including Daily Cruise Planners and documents--over 680. Now to search those for the pictures of the crew. Just a passing thought, if you are like me on pictures and videos. Created a special album and loaded the crew pictures into their own file. It will save a search when the cruise is over. ChessE4, PPPJJ-GCVAB and Neesa 2 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted September 22, 2021 Report Share Posted September 22, 2021 What is turnover like among the crew? I would guess people are either one contract and done, or have long careers. Quote Link to comment Share on other sites More sharing options...
LifesEz Posted September 23, 2021 Author Report Share Posted September 23, 2021 On 9/22/2021 at 9:25 AM, smokeybandit said: What is turnover like among the crew? I would guess people are either one contract and done, or have long careers. Our housekeeper mentioned longer one- 16 months. Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted September 24, 2021 Report Share Posted September 24, 2021 On 9/22/2021 at 10:25 AM, smokeybandit said: What is turnover like among the crew? I would guess people are either one contract and done, or have long careers. have met staff with way over 10-20 years of service, in my opinion way more are long term employees at least in the dining bar and housekeeping areas Quote Link to comment Share on other sites More sharing options...
Oshunchild5 Posted January 17, 2022 Report Share Posted January 17, 2022 I hope the surveys matter. Our sweet cabin steward was absolutely outstanding! But, the MDR waiter and his assistant provided horrible service and was rude the entire cruise. We did address it onboard and their service never changed. We only tipped our cabin steward extra. Pattycruise 1 Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 17, 2022 Report Share Posted January 17, 2022 On 9/22/2021 at 9:32 AM, LifesEz said: I carried around an index card and pen, making sure to write down names, department, and action during my 4 weeks. The list is very long, but I will be giving many crew members 4 points, 1 across each survey, with details. I take pictures of the name tags. It's so easy to go back in my phone and find them. Though I am typically a paper person I would somehow manage to lose that index card! Quote Link to comment Share on other sites More sharing options...
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