Marlena Posted September 13, 2021 Report Share Posted September 13, 2021 Can you cancel cruise planner purchases made pre cruise even when on board? Excursion or dinners if you change your mind? Or if it is a conflict with a show you really want to go to. Quote Link to comment Share on other sites More sharing options...
KLA Posted September 13, 2021 Report Share Posted September 13, 2021 I believe that this answer is yes, but it will be refunded as on board credit. Quote Link to comment Share on other sites More sharing options...
Galveston Steve Posted September 13, 2021 Report Share Posted September 13, 2021 (edited) Last week I cancelled two water packages on Independence by going to Guest Services and requesting the cancellation on Day 1. The water had already been delivered but they simply called the beverage department and they came and took away the unopened cases of water. No questions asked. They applied a refundable onboard credit to our onboard account. I believe excursions require 48 hours notice and specialty dinners technically require a 24 hour notice to cancel but they can be cancelled onboard. Edited September 13, 2021 by Galveston Steve Edited to reflect Matt's information below Quote Link to comment Share on other sites More sharing options...
Matt Posted September 13, 2021 Report Share Posted September 13, 2021 Excursions can be cancelled onboard, but they need to be cancelled at least 48 hours before the tour begins. If you cancel excursions or dining, expect a refund in the form of an onboard credit instead of cash. KLA, Marlena and Galveston Steve 3 Quote Link to comment Share on other sites More sharing options...
Marlena Posted September 13, 2021 Author Report Share Posted September 13, 2021 Excursions can be cancelled onboard, but they need to be cancelled at least 48 hours before the tour begins. If you cancel excursions or dining, expect a refund in the form of an onboard credit instead of cash. Thanks @Matt. We wanted UDP but seems to be sold out. We booked 3 night instead and hope its offered on board . Any idea if they would let is cancel the 3 day and book the UDP? It won't be within 48 hrs tho... Quote Link to comment Share on other sites More sharing options...
Matt Posted September 13, 2021 Report Share Posted September 13, 2021 We wanted UDP but seems to be sold out. We booked 3 night instead and hope its offered on board . Any idea if they would let is cancel the 3 day and book the UDP? It won't be within 48 hrs tho... Can't promise anything but Royal tends to allow you to spend more money when it comes to upgrading WAAAYTOOO and AshleyDillo 1 1 Quote Link to comment Share on other sites More sharing options...
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