Leroyr55 Posted September 9, 2021 Report Share Posted September 9, 2021 My cruise is not until May 2022 but I wanted to look at prices. The only problem is the plan my cruise option is greyed out. Anybody else seeing this? Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 9, 2021 Report Share Posted September 9, 2021 Yeah, I have three in my account, and all three are greyed out. Must be having issues. A way around this is to find one of your many RCI emails about the sales, and click on the link in the email. I got one this morning, and when I clicked on it, I was taken into the planner, was able to make choices there. Quote Link to comment Share on other sites More sharing options...
ellcee Posted September 9, 2021 Report Share Posted September 9, 2021 Yup! Also greyed out here. Quote Link to comment Share on other sites More sharing options...
BrianAlt Posted September 9, 2021 Report Share Posted September 9, 2021 Fixed for me now. Was like that for a while. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted September 9, 2021 Report Share Posted September 9, 2021 It's been happening off and on for a week now. As with any Royal IT issue, give it a few hours and it usually self resolves. Quote Link to comment Share on other sites More sharing options...
BrianB Posted September 10, 2021 Report Share Posted September 10, 2021 As with most modern complex, sensitive and complicated electronic computer systems in use today…there is a PSK Division which makes sure that any bugs, hiccups or malfunctions are quickly addressed and corrected. I’m sure Royal has this same dedicated service. But there are times when the PSK designated person is not readily available and must be called in. Eventually the Professional Swift Kicker will deliver the swift kick to the mainstream computer…right to that sweet spot…and things get back to normal. PPPJJ-GCVAB 1 Quote Link to comment Share on other sites More sharing options...
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