CJS2766 Posted August 21, 2021 Report Share Posted August 21, 2021 Hello all, I booked a cruise a couple of years ago which is finally going to sail this October after cancellations, Covid, etc... When I booked my particular cabin, the TA I used said I would get $75.00 OBC. It has not shown up anywhere in my account. Is this something I should contact Royal about or is this a TA issue? Not sure who "issues" the credit? Any help would be appreciated! Thanks, Carlos Quote Link to comment Share on other sites More sharing options...
Matt Posted August 21, 2021 Report Share Posted August 21, 2021 Sometimes OBC you get from a travel agent doesnt appear until you're onboard. OBC from Royal Caribbean directly would show up. Long story short, ask your TA. CJS2766 1 Quote Link to comment Share on other sites More sharing options...
JSB_Z51 Posted August 22, 2021 Report Share Posted August 22, 2021 Ask your TA especially if you OBC was on a prior reservation that was cancelled. My OBC did not travel with my subsequent cancellations and rebookings. CJS2766 1 Quote Link to comment Share on other sites More sharing options...
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