Kudos to C&A IT support

[Andy & Sheryl Unwin]

Not sure where else to put this, but here goes.

Earlier this week I had a huge problem with the C&A confirmation page after login. I would log in to the Royal website to check out cruises, and was asked to complete a short form of confirmation details, starting with my email address.

However, putting in the email address activated a pop up which asked it I wanted ot keep using my email address, that then returned me back to the original login screen and yes, I was in a loop of doom.

I reached out to IT support and what a great experience that was. The young man to whom I was speaking did not have the answer, but while I was on the phone he rallied others to his aid and eventually it was resolved.

What impressed me here was the determination to immediately resolve the issue to the satisfaction of the caller (me). As an IT professional myself, I know there are those who do not have this as their highest priority.  Would I recommend RC/C&A IT support ?  Very much so. It may take a few selections on the menu to get to the right person, but in my experience, the service is exceptional once you are there.