Firstrcelyse Posted July 18, 2021 Report Share Posted July 18, 2021 Hi everyone, As per some of the advice in this group, I've been monitoring the price of my cruise like a hawk. I noticed that the price dropped on my trip so I took some screenshots and sent them to my travel agent. Is that the right thing to do? What happens when you do actually find a cheaper price? Is there financial reimbursement or OBC from RC? Quote Link to comment Share on other sites More sharing options...
BrianB Posted July 18, 2021 Report Share Posted July 18, 2021 Cruise with Confidence…If the price drops before final payment, then the cost will be adjusted and a new reservation confirmation will be sent with the new info. If the price drops after final payment, you will receive the difference as an onboard credit. I have a lot of cruises pending and have made adjustments due to price drops several times already. Very easy. cruisellama and Neesa 1 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted July 18, 2021 Report Share Posted July 18, 2021 Where do you live? In North America: Prior to final payment you can have you price adjusted unless it was the taxes and port fees that dropped in price. Once final payment has been made you may be able to get a price adjustment in the form of an OBC or On Board Credit through the Best Price Guarantee program. https://www.royalcaribbean.com/faq/questions/best-price-guarantee-policy This program can be dependent where you live as individual countries have different consumer protection laws. Also note that depending on your category of cabin it may not have dropped in price. Sometimes they may offer a guarantee cabin within your cabin type. For example if you are booked in a 4D balcony and they begin to offer a balcony guarantee fare that may not qualify and switching categories isn't always the best choice or possible. I would also suggest you call your travel agent as the price adjustment may only be available if the cheaper rate is still present when they call Royal Caribbean. If they take several days to act on your request the price adjustment may not be available anymore. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Firstrcelyse Posted July 18, 2021 Author Report Share Posted July 18, 2021 13 minutes ago, twangster said: Where do you live? In North America: Prior to final payment you can have you price adjusted unless it was the taxes and port fees that dropped in price. Once final payment has been made you may be able to get a price adjustment in the form of an OBC or On Board Credit through the Best Price Guarantee program. https://www.royalcaribbean.com/faq/questions/best-price-guarantee-policy This program can be dependent where you live as individual countries have different consumer protection laws. Also note that depending on your category of cabin it may not have dropped in price. Sometimes they may offer a guarantee cabin within your cabin type. For example if you are booked in a 4D balcony and they begin to offer a balcony guarantee fare that may not qualify and switching categories isn't always the best choice or possible. I would also suggest you call your travel agent as the price adjustment may only be available if the cheaper rate is still present when they call Royal Caribbean. If they take several days to act on your request the price adjustment may not be available anymore. I sent her a message last night. I'm working with MEI and Kathy's been very helpful! WAAAYTOOO, stevendom57 and Neesa 3 Quote Link to comment Share on other sites More sharing options...
twangster Posted July 18, 2021 Report Share Posted July 18, 2021 18 minutes ago, Firstrcelyse said: I sent her a message last night. I'm working with MEI and Kathy's been very helpful! You're in good hands. WAAAYTOOO and Neesa 1 1 Quote Link to comment Share on other sites More sharing options...
DW drummer Posted July 18, 2021 Report Share Posted July 18, 2021 Are any of theses cruises mentioned when a price drop appears, that a new and lower price is given before final payment not after final where an OBC is given. Is it RCCL that will automatically lower your price and send you a new invoice? I'm not sure that all Travel Agents would do that while trying to keep track of all their clients. Or should one feel that its better to do business with someone you can trust or rely on RCCL to do that for you? Quote Link to comment Share on other sites More sharing options...
Matt Posted July 18, 2021 Report Share Posted July 18, 2021 1 hour ago, DW drummer said: Are any of theses cruises mentioned when a price drop appears, that a new and lower price is given before final payment not after final where an OBC is given. Is it RCCL that will automatically lower your price and send you a new invoice? I'm not sure that all Travel Agents would do that while trying to keep track of all their clients. Or should one feel that its better to do business with someone you can trust or rely on RCCL to do that for you? No, Royal will not do anything automatically. It’s up to your travel agent to reprice it to get the lower price. Some agencies automatically check at a given threshold on your behalf. But no price drop changes in your cost occurs unless you or your TA initiates the request. Quote Link to comment Share on other sites More sharing options...
Linda R Posted July 18, 2021 Report Share Posted July 18, 2021 I check for price drops on a regular basis. I usually have several pending cruises. When I notice a drop I call my travel agent and she takes care of the changes. I have had one rate decrease by $1,500. That is a lot! So, I check at least weekly. Quote Link to comment Share on other sites More sharing options...
Pooch Posted July 18, 2021 Report Share Posted July 18, 2021 2 hours ago, DW drummer said: Are any of theses cruises mentioned when a price drop appears, that a new and lower price is given before final payment not after final where an OBC is given. Is it RCCL that will automatically lower your price and send you a new invoice? I'm not sure that all Travel Agents would do that while trying to keep track of all their clients. Or should one feel that its better to do business with someone you can trust or rely on RCCL to do that for you? If your travel agent doesn’t have time to do this because they are “keeping track of all their clients”, you need a new travel agent. Sharla and cdixon22 2 Quote Link to comment Share on other sites More sharing options...
FManke Posted July 18, 2021 Report Share Posted July 18, 2021 14 minutes ago, Pooch said: If your travel agent doesn’t have time to do this because they are “keeping track of all their clients”, you need a new travel agent. Not a problem with MEI! They have always contacted me first about a price drop before I even checked! Happy Cruising! Pooch and Matt 1 1 Quote Link to comment Share on other sites More sharing options...
Carotthat Posted July 20, 2021 Report Share Posted July 20, 2021 Checked ours yesterday, only a small drop (about 130€ - but hey ). I emailed them. But - the second cabin cannot be simulated as booked as there are no more cabins for three people (1 ad, 2 kids) available? Any suggestions I could try it another way? Caro Quote Link to comment Share on other sites More sharing options...
Sharla Posted July 20, 2021 Report Share Posted July 20, 2021 On 7/18/2021 at 2:32 PM, DW drummer said: I'm not sure that all Travel Agents would do that while trying to keep track of all their clients. Or should one feel that its better to do business with someone you can trust or rely on RCCL to do that for you? Sometimes clients will contact me before I have had a chance to check the sale or they happen to spot a lower price. I try to be proactive, but sometimes it happens that clients are on top of it! That's ok, and sometimes they are correct, sometimes they are not (most of the time it happens that they forgot they booked refundable or added gratuities on). But checking prices is part of the service we provide. Yep, it's a huge pain for those of us who book a lot of Royal Caribbean. But it's worth it if you can save some money! PaulRC, DW drummer and Kathleen 1 2 Quote Link to comment Share on other sites More sharing options...
Pooch Posted July 20, 2021 Report Share Posted July 20, 2021 I don’t expect Emily to always see a price reduction so I watch on my own & shoot her an email if I see something. Our next cruise is an OS on Harmony that I got for the price of an OS on Rhapsody. I don’t even bother looking! Sharla and SpeedNoodles 2 Quote Link to comment Share on other sites More sharing options...
twangster Posted July 20, 2021 Report Share Posted July 20, 2021 $312 price drop on one, $91 price drop on another, both after final payment this morning. Took a while, but OBC is in the works. Only fear now is if they cancel it. Keeping detailed notes to aid in future FCC or refund calculations. CrimsonCruiser and teddy 2 Quote Link to comment Share on other sites More sharing options...
Jkaczano Posted July 20, 2021 Report Share Posted July 20, 2021 1 hour ago, Sharla said: Sometimes clients will contact me before I have had a chance to check the sale or they happen to spot a lower price. I try to be proactive, but sometimes it happens that clients are on top of it! That's ok, and sometimes they are correct, sometimes they are not (most of the time it happens that they forgot they booked refundable or added gratuities on). But checking prices is part of the service we provide. Yep, it's a huge pain for those of us who book a lot of Royal Caribbean. But it's worth it if you can save some money! Sharla has been great getting the pricing on our cruises adjusted, as well as moving and changing our rooms. Sharla and DW drummer 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted July 20, 2021 Report Share Posted July 20, 2021 I got an auto price drop from MEI last week, one I didn't even see as available since I check way too often for price changes. I'll take it! Matt and SpeedNoodles 2 Quote Link to comment Share on other sites More sharing options...
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