HBCcruiser Posted July 8, 2021 Report Share Posted July 8, 2021 Is anyone else having trouble getting their eDocs for an upcoming Adventure of the Seas cruise? We sail July 17th and have not received access to our eDocs. There are several of us sailing that day who have not yet received them either by email or via website. We speculate that it may have something to do with booking flights through Air2Sea. I am curious to know if others had or are having this same issue. BTW - we have emailed and called RCI to try to get assistance. So far, to no avail. Any thoughts? Quote Link to comment Share on other sites More sharing options...
Allancy Posted July 8, 2021 Report Share Posted July 8, 2021 We sail July 17 too (Jewel) and our eDocs not ready yet. Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted July 8, 2021 Author Report Share Posted July 8, 2021 1 hour ago, Allancy said: We sail July 17 too (Jewel) and our eDocs not ready yet. Did you happen to book flights through A2S? Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted July 8, 2021 Report Share Posted July 8, 2021 I booked A2S flights for my July 24th cruise and edocs came last week Quote Link to comment Share on other sites More sharing options...
Allancy Posted July 9, 2021 Report Share Posted July 9, 2021 10 hours ago, HBCcruiser said: Did you happen to book flights through A2S? No Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted July 9, 2021 Author Report Share Posted July 9, 2021 6 hours ago, Allancy said: No Hmm well there goes that theory. I’m calling today to see what’s going on. Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted July 9, 2021 Author Report Share Posted July 9, 2021 Someone on another Blog gave me the FIX for not having access to your eDocs: 1. Call 1-800-205-9812 Press #4. 2. Then press #3 and wait for a rep. 3. When the rep comes on the phone explain that you do not have your Docs yet and ask them to contact Appalone (phonetic spelling) in Resolutions. 4. Appalone will then contact Documentation and you will have your Docs emailed to you. This worked for me. Good luck! Rose City Cruiser 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted July 9, 2021 Report Share Posted July 9, 2021 58 minutes ago, HBCcruiser said: Someone on another Blog gave me the FIX for not having access to your eDocs: 1. Call 1-800-205-9812 Press #4. 2. Then press #3 and wait for a rep. 3. When the rep comes on the phone explain that you do not have your Docs yet and ask them to contact Appalone (phonetic spelling) in Resolutions. 4. Appalone will then contact Documentation and you will have your Docs emailed to you. This worked for me. Good luck! You missed some steps 2a - eat lunch 2b - do laundry 2c - cut the lawn 2d - read War and Peace SpeedNoodles, cdixon22, ZCruisers and 4 others 1 6 Quote Link to comment Share on other sites More sharing options...
HBCcruiser Posted July 9, 2021 Author Report Share Posted July 9, 2021 11 minutes ago, smokeybandit said: You missed some steps 2a - eat lunch 2b - do laundry 2c - cut the lawn 2d - read War and Peace 2a.1 - Drink Wine 2b.1 - Drink MORE wine 2c.1 - Open another bottle and Drink MORE wine 2d.1 - Break out a Case ctigerk and Shari 2 Quote Link to comment Share on other sites More sharing options...
Allancy Posted July 10, 2021 Report Share Posted July 10, 2021 On 7/9/2021 at 8:16 AM, Allancy said: No Mine came through yesterday. HBCcruiser 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted July 10, 2021 Report Share Posted July 10, 2021 Call your travel agent? (Yep, just one more reason to have a good TA). Quote Link to comment Share on other sites More sharing options...
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