Same room on B2B was changed without notice

[Dicey]

I had a the same room booked for my B2B sailings on the Oasis on 10/3 and 10/10.  When I checked the CP today I noticed the room on the second leg was changed.  I called the Casino Royale, the trips were booked through them, and they said the room was double booked and according to the timestamp someone else was already in the process of booking before the agent assigned it to me.  Anyone else have this happen and any advice on how to get RCL to make this right?  The agent I spoke with said she can't do anything but I know they're not very consistent on what they can or cannot do.  Thanks in advance.  

[Atlantix2000]

In general, you can call and request to change rooms within the same category.  However, finding a room that's still available on both of your sailing dates is probably going to take some luck or a persistent Travel Agent.  I don't know what Royal can do other than agree to move you to rooms that are close enough that the disruption is minimal (like just a few doors apart) and maybe throw in a little OBC as a good will gesture.

[Psycho and Barb]

That would chap my hide!  Its never easy finding and getting the same room on a B2B.  We have the same room on our B2B on the Explorer of the Seas and your post made me run and check ours.  Thankfully, we are still showing the same room.  its not something we normally check when we check our cruise planner for sales/prices.

[MuttMutt]

I guess I got kinda lucky. Didn't get the same room on a B2B but only move next door and it was booked a couple months apart. 

 

It sucks that you didn't get them both but if it's close is not the end of the world either. You can make a call or two and see if you can get some sort of concession on it but this happen and for me a room is where you sleep not where you spend the whole day.