ryman1980 Posted April 14, 2021 Report Share Posted April 14, 2021 Today I noticed that the unlimited dining package for my cruise in April 2022 was on sale as an advertised price of $167 per person. I canceled my previous reservation and attempted to rebook at the lower price. However now gratuities are added at checkout vs being in the advertised price and ended up actually being more expensive. Am I missing something, does anyone know if I would have any luck getting my previous price reinstated? Dad2Cue, Linda R and FoxboroCruiser 1 1 1 Quote Link to comment Share on other sites More sharing options...
Dad2Cue Posted April 14, 2021 Report Share Posted April 14, 2021 42 minutes ago, ryman1980 said: Am I missing something, does anyone know if I would have any luck getting my previous price reinstated? No but I will be on the alert for that one. Thanks for sharing. Quote Link to comment Share on other sites More sharing options...
twangster Posted April 14, 2021 Report Share Posted April 14, 2021 Perhaps associated with the new interface. On my cruises using the old interface gratuity is not added but included like it always has been. Quote Link to comment Share on other sites More sharing options...
twangster Posted April 14, 2021 Report Share Posted April 14, 2021 What happens if you call and try to purchase? Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 14, 2021 Report Share Posted April 14, 2021 I thought I read somewhere, maybe the other site, that the new cruise planner interface would include gratuities. Quote Link to comment Share on other sites More sharing options...
Vanessa77 Posted April 14, 2021 Report Share Posted April 14, 2021 I’ve been tracking the price of a dining package for my cruise and almost pulled the trigger the other day. When I add it to cart it also adds gratuity. Which is especially weird because this is an Australian site/cruise/pricing and gratuities are always included in the price for us. Quote Link to comment Share on other sites More sharing options...
twangster Posted April 14, 2021 Report Share Posted April 14, 2021 1 hour ago, Vanessa77 said: I’ve been tracking the price of a dining package for my cruise and almost pulled the trigger the other day. When I add it to cart it also adds gratuity. Which is especially weird because this is an Australian site/cruise/pricing and gratuities are always included in the price for us. Good catch. Have you called RCI Australia to inquire? I suspect they haven't seen that and it will be corrected down under as quick as it can be. Quote Link to comment Share on other sites More sharing options...
Bwest001 Posted April 14, 2021 Report Share Posted April 14, 2021 On our Adventure cruise in July they did the same thing with the beverage package. Before today it was listed as $67 per day and now it’s $58 a day but either way when you go to checkout it’s the same total price at $958 for both people. Quote Link to comment Share on other sites More sharing options...
twangster Posted April 14, 2021 Report Share Posted April 14, 2021 12 minutes ago, Bwest001 said: On our Adventure cruise in July they did the same thing with the beverage package. Before today it was listed as $67 per day and now it’s $58 a day but either way when you go to checkout it’s the same total price at $958 for both people. Beverage packages have always added 18% at check out. For a 7 night cruise $58 pppd x 7 days = $812 for two people plus 18% gratuity = $958.16. The price at $67pppd would be that much higher once gratuity was added. Dining packages on the other hand have not added a "service charge" at check out and still don't in the older UI. Quote Link to comment Share on other sites More sharing options...
Cherry613 Posted April 14, 2021 Report Share Posted April 14, 2021 I actually checked my account today showing 40% sale for the ultimate dining package. But the price is exactly the sale compares pre sale. Does Royal carribeaan think we can’t count? This is so stupid. 4ensic 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted April 14, 2021 Report Share Posted April 14, 2021 Sales always vary by ship and sail date just like retail stores where they don't discount every single item in the store for every sale. If your ship, sail date or item of interest didn't drop in price this time wait until the next sale... you never know. Quote Link to comment Share on other sites More sharing options...
Vanessa77 Posted April 15, 2021 Report Share Posted April 15, 2021 3 hours ago, twangster said: Good catch. Have you called RCI Australia to inquire? I suspect they haven't seen that and it will be corrected down under as quick as it can be. Stupidly I hadn't thought of doing that until you suggested it haha. I have now called them, and they advised that the higher price is the correct price . Said that sometimes this happens, so they must be having issues with whatever system calculates Aus prices for that product. It still works out heaps cheaper than buying individually so I still bought it, but will be keeping my eye out for price changes! Quote Link to comment Share on other sites More sharing options...
twangster Posted April 17, 2021 Report Share Posted April 17, 2021 Some more information on this observation. I now have two Mariner cruises booked. One is before the new UI is used and one is after the new UI is in place. Old UDP dining plan price once in the cart $87 New UDP dining plan price once in the cart $87.30 The new UI displays the gratuity as a line item charge, the old UI has a higher price but includes the gratuity. Old UI New UI So i don't think it's a matter of trying to sneak a new charge into the plan, it just breaks out the gratuity so it's very clear you have paid gratuity and don't need to leave a tip unless so inclined. Baked Alaska and mianmike 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.