David Bennett Posted July 4, 2016 Report Share Posted July 4, 2016 Guys just wanted to get some thoughts of the group. My wife and I are due to cruise the Med in August this year. We have paid our cruise in full and also pre-paid our drinks packages. Total cost of about £2,000. Unfortunately my wife's father has taken seriously ill and is in hospital. It's not looking like we will get going on the cruise. I have travel insurance but I will get back less than half the cost. My question to the group is will Royal Carribbean allow me to,postpone my cruise and use my payment towards a cruise in the future? All thoughts appreciated. Quote Link to comment Share on other sites More sharing options...
FloatMe Posted July 4, 2016 Report Share Posted July 4, 2016 Not certain what RC Europe policy is but here is what is in the US; 6 Nights or longer 90+ No charges 89-64 Deposit Amount 63-43 50% of total price (taxes and fees excluded)* 42-22 75% of total (taxes & fees excluded)** 21 or less No refund (excluding taxes and fees) David Bennett 1 Quote Link to comment Share on other sites More sharing options...
David Bennett Posted July 4, 2016 Author Report Share Posted July 4, 2016 Looks like my luck is out! Quote Link to comment Share on other sites More sharing options...
FloatMe Posted July 4, 2016 Report Share Posted July 4, 2016 Looks like my luck is out! Curious to know why your trip insurance isn't covering the larger portion of the trip if not 100%? Quote Link to comment Share on other sites More sharing options...
DocLC Posted July 4, 2016 Report Share Posted July 4, 2016 Keep in mind that your drink package costs are fully refundable. David Bennett 1 Quote Link to comment Share on other sites More sharing options...
Todd Posted July 5, 2016 Report Share Posted July 5, 2016 You can get a 100% refund even if only a few days left. But you have the risk of not being allowed to re book. So you need to asked yourself a simple question; what is more important to me being able to cruise with Royal or to get all my money back? If you make yourself into a problem Royal will cancel you off the cruise and refund. But it does have risk involved, one way is to not agree to the terms within the boarding information. Or just be become a problem for Royal. That is from the customers side, looking from Royal's side you booked the cruise and now you will not take the cruise so they are entitled to recover the loss you have caused. David Bennett 1 Quote Link to comment Share on other sites More sharing options...
monctonguy Posted July 5, 2016 Report Share Posted July 5, 2016 I often wondered if there was a option to "re-book" a different cruise let's say for sometime in 2017, and then you could call later to cancel that one to get your money back? What are the rules on changing/rebooking a cruise so many days out I wonder? David Bennett 1 Quote Link to comment Share on other sites More sharing options...
David Bennett Posted July 5, 2016 Author Report Share Posted July 5, 2016 I booked travel insurance with cover of only £1000 stupidly. Didn't see this happening so its an expensive lesson. Thanks DocLC - I didn't realise drinks packages were refundable. Quote Link to comment Share on other sites More sharing options...
Michel Posted July 5, 2016 Report Share Posted July 5, 2016 I'm so sorry for you, best wishes for your wife's father David Bennett 1 Quote Link to comment Share on other sites More sharing options...
Wilson Posted July 5, 2016 Report Share Posted July 5, 2016 Keep us posted. Thoughts and prayers for your family. David Bennett 1 Quote Link to comment Share on other sites More sharing options...
David Bennett Posted July 6, 2016 Author Report Share Posted July 6, 2016 Guys thank you for your kind comments. I will let you know the outcome. Michel and DocLC 2 Quote Link to comment Share on other sites More sharing options...
David Bennett Posted August 14, 2016 Author Report Share Posted August 14, 2016 So just wanted to give an update on our upcoming cruise. Thankfully things have improved with my wife's father. He is home from hospital and In decent spirits despite his illness. We have made arrangements that allow us to get away next Sunday and thankfully as my wife so needs a break. So we head to Jewel of the seas out of Rome and can't wait. If anyone has any questions re Jewel let me know and I will endeavour to find out whilst aboard. Thanks again for all the kind comments above. Matt, FloatMe, Jerel and 1 other 4 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 14, 2016 Report Share Posted August 14, 2016 Such good news ! We will keep our fingers crossed that your F-I-L continues to improve. Have a wonderful cruise ! David Bennett 1 Quote Link to comment Share on other sites More sharing options...
David Bennett Posted August 14, 2016 Author Report Share Posted August 14, 2016 Thank you WAAAYTOOO for your kind comments. Can't wait to experience the newly refurbished Jewel. Quote Link to comment Share on other sites More sharing options...
DocLC Posted August 14, 2016 Report Share Posted August 14, 2016 Enjoy your cruise. The Jewel is a great ship and I'm happy to hear that the situation has improved. David Bennett 1 Quote Link to comment Share on other sites More sharing options...
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