Jump to content

Quantum of the Seas Star Class


Cyrus

Recommended Posts

Hi,

 

Anyone going on the Singapore sailings in Dec / Jan received any form of communication with the genies or even the survey form from RCI?

Its my first time going on star class and have been reading many reviews on this blog, usually they send out the survey like 60 days before the sailing?

Not sure if it is because of the covid situation, I have 2 bookings made for January both star class, but till date no news from RCI :(

Link to comment
Share on other sites

10 hours ago, Cyrus said:

Hi,

 

Anyone going on the Singapore sailings in Dec / Jan received any form of communication with the genies or even the survey form from RCI?

Its my first time going on star class and have been reading many reviews on this blog, usually they send out the survey like 60 days before the sailing?

Not sure if it is because of the covid situation, I have 2 bookings made for January both star class, but till date no news from RCI ?

Congratulations on Star Class.  I can't believe that they would sell a SC suite and then not service it.  I am sure that the logistics are completely out of synch for these first sailings.  I have faith for you !

Link to comment
Share on other sites

Royal hasn't been very clear when it comes to Star Class on Quantum.  While Quantum doesn't participate (or hasn't) there has been the lingering question about Star Class once she goes to Australia and Alaska.

The Royal Suite Class page still doesn't show Quantum.

https://www.royalcaribbean.com/cruise-rooms/royal-suite-class

Yet the Quantum cabin page shows Royal Suite Class and links back to the page above.

https://www.royalcaribbean.com/cruise-ships/quantum-of-the-seas/rooms

Meanwhile for a future Australian or Alaska cruise suites that are normally Star Class don't mention Star Class benefits.

Exclusive For Suites
Priority check-in and departure lounge
Concierge Club access
VIP seating at the pool deck and theater
Priority tender tickets
Complimentary luggage valet service
Luxury spa bathrobes
Complimentary pressing service on formal night
 
For a Grand Suite they do list "Sky Class" in Australia and Alaska:
 
Sky Class Exclusives* (not applicable for China & Hong Kong sailings)
Concierge Service
All Day Access to Suites-Only Coastal Kitchen
Specialty Bottled Water (upon arrival)
Complimentary VOOM - The Fastest Internet at Sea
Priority Boarding & Departure
Priority Reservations
And more
 
For a Junior Suite they do list "Sea Class" in Australia and Alaska.
 
Sea Class Exclusives* (not applicable for China & Hong Kong sailings)
Dinner at Coastal Kitchen
Royal Caribbean Classic Bathrobes for Use Onboard
Luxury Pillow Top Mattress
Luxury Bathroom Amenities by L'Occitane
And more
 
So the conclusion has been that Quantum has Royal Suite Class up to but not including Star Class.  
 
Many people are assuming or have been told over social media that Quantum will have Star Class in Alaska.  Only time will tell.  
Link to comment
Share on other sites

When I was on Ovation in Australia there were a number of upset guests who discovered onboard their Star Class cabin or what they thought was a Star Class cabin, wasn't.  The poor Concierge in the lounge was having to inform guests they aren't Star Class, they don't have the beverage package, they don't have the dining package and there was no Genie for them.  

My travel agent told me before leaving for my cruise she had another guest on board my cruise who had been impacted by this change.  She caught wind of it before the cruise and managed to get the cabin changed months earlier.  I didn't think much of it at the time but when I saw the Concierge having to deal with it onboard it came back to me.  Royal really did that - reclassified or downgraded Star Class cabins to Sky Class.  

Link to comment
Share on other sites

12 hours ago, Cyrus said:

Hi,

 

Anyone going on the Singapore sailings in Dec / Jan received any form of communication with the genies or even the survey form from RCI?

Its my first time going on star class and have been reading many reviews on this blog, usually they send out the survey like 60 days before the sailing?

Not sure if it is because of the covid situation, I have 2 bookings made for January both star class, but till date no news from RCI ?

This is a snipped photo from Matt's blog on the first Quantum sailing.  It appears that they are expecting Star Class guest from the banners.  Surely they would remove the SC banners if there was no SC.

image.png.e6d0c44ef300c8b68bd622f66c9434bb.png

 

Link to comment
Share on other sites

Was onboard Jan 2020 on Quantum Singapore Sailing and star class existed. There were signboards for sky and star class for shows, and priority star class queue baggage drop and security clearance at port, and special star class queue for some activities. 

Not sure about the bev package as didn't talk to anyone on star class. Did not meet a genie myself too. 

Link to comment
Share on other sites

1 hour ago, twangster said:

Royal hasn't been very clear when it comes to Star Class on Quantum.  While Quantum doesn't participate (or hasn't) there has been the lingering question about Star Class once she goes to Australia and Alaska.

The Royal Suite Class page still doesn't show Quantum.

https://www.royalcaribbean.com/cruise-rooms/royal-suite-class

Yet the Quantum cabin page shows Royal Suite Class and links back to the page above.

https://www.royalcaribbean.com/cruise-ships/quantum-of-the-seas/rooms

Meanwhile for a future Australian or Alaska cruise suites that are normally Star Class don't mention Star Class benefits.

Exclusive For Suites
Priority check-in and departure lounge
Concierge Club access
VIP seating at the pool deck and theater
Priority tender tickets
Complimentary luggage valet service
Luxury spa bathrobes
Complimentary pressing service on formal night
 
For a Grand Suite they do list "Sky Class" in Australia and Alaska:
 
Sky Class Exclusives* (not applicable for China & Hong Kong sailings)
Concierge Service
All Day Access to Suites-Only Coastal Kitchen
Specialty Bottled Water (upon arrival)
Complimentary VOOM - The Fastest Internet at Sea
Priority Boarding & Departure
Priority Reservations
And more
 
For a Junior Suite they do list "Sea Class" in Australia and Alaska.
 
Sea Class Exclusives* (not applicable for China & Hong Kong sailings)
Dinner at Coastal Kitchen
Royal Caribbean Classic Bathrobes for Use Onboard
Luxury Pillow Top Mattress
Luxury Bathroom Amenities by L'Occitane
And more
 
So the conclusion has been that Quantum has Royal Suite Class up to but not including Star Class.  
 
Many people are assuming or have been told over social media that Quantum will have Star Class in Alaska.  Only time will tell.  

I've checked multiple times calling in to their service line, and they have confirmed with me that there will be star class and there will be a genie that will be contacting me prior to boarding.

 

They also advised me to call them 6 weeks before sailing so they can follow up if there is still no contact from the genie then.

 

Im thinking they are just too busy now with everything, will probably sit quietly and wait to see how it plays out.

Link to comment
Share on other sites

1 hour ago, WAAAYTOOO said:

This is a snipped photo from Matt's blog on the first Quantum sailing.  It appears that they are expecting Star Class guest from the banners.  Surely they would remove the SC banners if there was no SC.

image.png.e6d0c44ef300c8b68bd622f66c9434bb.png

 

Thanks for the info!!

 

I'm following the news on Quantum closely haha.. So excited about everything.. 

I heard that ifly and northstar are chargeable activities. Not sure if it will be complimentary as a star class guest this time round.

 

Link to comment
Share on other sites

Great!

I hope the genie is still able to help block out seats for Star Class...

13 minutes ago, Cyrus said:

Those front row seats super valuable now considering so many are blocked out due to social distancing.

 

In other news, I received the survey form from RCI this morning! yipeeee

 

Link to comment
Share on other sites

5 minutes ago, Mykl said:

I am on the 31 Dec voyage, booked in Star Class... and I can confirm that my genie reached out to me yesterday!  Very excited as this will be our first time in Star Class!

Cool!!

Have a lot of questions for the genie like how casino will be like cause primarily I’m going for the cruise with my friends to drink and gamble haha

 

and stuff like the ifly will they be chargeable for SC

Maybe if you can would be good if you have these answers as my genie hasn’t reached out haha

Link to comment
Share on other sites

43 minutes ago, Cyrus said:

Cool!!

Have a lot of questions for the genie like how casino will be like cause primarily I’m going for the cruise with my friends to drink and gamble haha

 

and stuff like the ifly will they be chargeable for SC

Maybe if you can would be good if you have these answers as my genie hasn’t reached out haha

I can certainly ask when I hear back from my genie again.

If you search for a thread on cruisecritic, titled 'quantum of the seas 2 night "opening cruise" live', you can see general info from a current passenger.  It looks like the casino is operating normally but at a reduced capacity.

Link to comment
Share on other sites

7 minutes ago, Mykl said:

I can certainly ask when I hear back from my genie again.

If you search for a thread titled 'quantum of the seas 2 night "opening cruise" live', you can see general info from a current passenger.  It looks like the casino is operating normally but at a reduced capacity.

Also, I did hear from my genie that she is going to "organize a Star Class experience for North Star and Ripcord by iFLY (complimentary for Star Class guests)"

Link to comment
Share on other sites

On 12/2/2020 at 4:26 PM, Cyrus said:

Cool!!

Have a lot of questions for the genie like how casino will be like cause primarily I’m going for the cruise with my friends to drink and gamble haha

 

and stuff like the ifly will they be chargeable for SC

Maybe if you can would be good if you have these answers as my genie hasn’t reached out haha

Hi Cyrus, i'm sailing star class in 5 days time. My genie has confirmed that ifly and north star are still part of the star class experience. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...