HeWhoWaits Posted October 26, 2020 Report Share Posted October 26, 2020 Trying to go into the Cruise Planner while already logged in to account. It takes me to a page asking me to either provide booking number, date, ship, and name or to sign in. If I click on the sign in option, it takes me back to my account page (already signed in). This route is an endless loop. If I instead enter all the information to get to the cruise planner without being signed in, I see a message "Your Booking might be locked; please try again later." Anyone ever seen this? Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted October 26, 2020 Report Share Posted October 26, 2020 This is a common issue. Some say it can be remedied by signing in from an incognito browser, or clearing your cache. I usually just make sure I'm not logged in on any other device and then wait an hour. Balsam 1 Quote Link to comment Share on other sites More sharing options...
PaulRC Posted October 26, 2020 Report Share Posted October 26, 2020 I get that if I am already logged in, other computer, phone, or if the RCI folks are logged in to my account changing stuff, only ever when I am on the phone asking them to add something. Quote Link to comment Share on other sites More sharing options...
rjac Posted October 26, 2020 Report Share Posted October 26, 2020 Yeah, I got that same thing the other day. I just completely logged out of my account and visited other sites. Went back to the RC website about 15 minutes later and everything worked just fine. Quote Link to comment Share on other sites More sharing options...
twangster Posted October 26, 2020 Report Share Posted October 26, 2020 It happens occasionally. I take the dog for a walk and it's fixed when I return. ehw51 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 26, 2020 Report Share Posted October 26, 2020 I always assume that they’re upgrading my reservation to a better room but then when I log on again, no such luck. Seriously though, I think it happens when they are doing maintenance on the system or something like that. ehw51, Shari3 and RWDW1204 2 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted October 26, 2020 Report Share Posted October 26, 2020 3 minutes ago, WAAAYTOOO said: I always assume that they’re upgrading my reservation to a better room but then when I log on again, no such luck. Seriously though, I think it happens when they are doing maintenance on the system or something like that. I've always assumed they unplugged a database server somewhere to plug in a toaster. Once their toast is done, the server comes back online. beccaball, Hoppy2cruise, Balsam and 9 others 1 11 Quote Link to comment Share on other sites More sharing options...
Fairlynew Posted October 26, 2020 Report Share Posted October 26, 2020 It has happened to me a few times. It resolves itself within a few minutes, usually. Once it took a little longer to fix, but when I got in, I discovered that my minimal Royal Up bid had been accepted. WAAAYTOOO, ehw51 and Ogilthorpe 2 1 Quote Link to comment Share on other sites More sharing options...
sk8erguy1978 Posted October 29, 2020 Report Share Posted October 29, 2020 On 10/26/2020 at 4:00 PM, twangster said: I've always assumed they unplugged a database server somewhere to plug in a toaster. Once their toast is done, the server comes back online. JLMoran, Snowchaser and twangster 1 2 Quote Link to comment Share on other sites More sharing options...
cruisellama Posted October 29, 2020 Report Share Posted October 29, 2020 On 10/26/2020 at 2:36 PM, HeWhoWaits said: Trying to go into the Cruise Planner while already logged in to account. It takes me to a page asking me to either provide booking number, date, ship, and name or to sign in. If I click on the sign in option, it takes me back to my account page (already signed in). This route is an endless loop. If I instead enter all the information to get to the cruise planner without being signed in, I see a message "Your Booking might be locked; please try again later." Anyone ever seen this? I certainly have seen the "your booking might be locked" note. Probably under maintenance. Quote Link to comment Share on other sites More sharing options...
sk8erguy1978 Posted October 29, 2020 Report Share Posted October 29, 2020 On 10/26/2020 at 3:43 PM, SpeedNoodles said: incognito Is there another way to use a web browser SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
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