beachmama Posted October 25, 2020 Report Share Posted October 25, 2020 Hi! Having trouble getting ahold of my non-MEI TA (I know better for next time.) We finally decided to L&S our December 2020 holiday cruise and move it to next year. I've looked all over the RC website and "manage my cruise" but I can't find a Lift & Shift link to do it online. Can anyone point it out to me please? Quote Link to comment Share on other sites More sharing options...
twangster Posted October 25, 2020 Report Share Posted October 25, 2020 See if this works for you... https://cancellation.royalcaribbean.com/?brand=R Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 25, 2020 Report Share Posted October 25, 2020 1. Do NOT log into your account. 2. Go to royalcaribbean.com 3. Go all the way to the bottom of the page to "Cruise With Confidence". Click 4. Go down and click on the box that says "Cancel Your Cruise". I realize that this is NOT intuitive. Most people would not click on a "cancel" link unless they intended to cancel ! 5. Go down to the box that says "Lift & Shift" and select that option 6. Fill in the appropriate information for your cruise and click "begin request" 7. The details of your cruise will be displayed on the left side of the screen. On the right side of the screen is where you will put the information for the "shift to" options. Put in the name of a ship and it will show you what dates are eligible. You can make up to 3 selection options but you don't have to do but 1. Then just submit the request. Good luck ! Ogilthorpe, IRMO12HD, DDaley and 1 other 4 Quote Link to comment Share on other sites More sharing options...
beachmama Posted October 25, 2020 Author Report Share Posted October 25, 2020 54 minutes ago, twangster said: See if this works for you... https://cancellation.royalcaribbean.com/?brand=R The link brings me to a 404 error page. Quote Link to comment Share on other sites More sharing options...
beachmama Posted October 25, 2020 Author Report Share Posted October 25, 2020 @WAAAYTOOO Thanks! I found it. Your right, I would not have found that by just clicking around or searching L&S. Seriously, thanks!! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 25, 2020 Report Share Posted October 25, 2020 8 minutes ago, beachmama said: @WAAAYTOOO Thanks! I found it. Your right, I would not have found that by just clicking around or searching L&S. Seriously, thanks!! My pleasure. They sure didn't make it easy to find !! Hope you get a good outcome. Quote Link to comment Share on other sites More sharing options...
twangster Posted October 25, 2020 Report Share Posted October 25, 2020 1 hour ago, beachmama said: The link brings me to a 404 error page. How strange, works for me. Glad you found it. Quote Link to comment Share on other sites More sharing options...
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