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Difficulty Checking In on the App.

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I've been trying to check-in for my upcoming 13 December FOS Cruise on the app, but I keep getting the following error (below).  I've reached out to Royal (via FB Messenger) and all of the possible fixes have resulted in the same error.  I tried to check-in online (via PC) but still no dice.  Anyone ever have this issue?  Thanks!

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